2023 Hyundai IONIQ 5 Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.5

(511 Reviews)

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Raphael S.

2023 Hyundai IONIQ 5

Verified Owner

04/19/2025

Verified Review

A wonderful vehicle with a critical flaw

This vehicle was probably the first that everyone in my family loved as much as I do. It's more spacious than some larger SUVs, faster that many ICE vehicles, and smarter than many tech-filled vehicles. But when software fixes are constantly applied to jerry-rig the ICCU that is prone to failure, which it has, the vehicle loses all reliability.

Hyundai Motor America responded on 04/21/2025 11:53 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc

Robert P.

2023 Hyundai IONIQ 5

Verified Owner

04/19/2025

Verified Review

Best car I've ever owned

Overall an excellent experience! Only improvement I could ask for is increased battery capacity. As it stands, however, there is enough for most of my activities; I've only had to stop and charge on 300+ mile trips. Otherwise, an absolutely great car!

Recommended

Lorenzo S.

2023 Hyundai IONIQ 5

Verified Owner

04/19/2025

Verified Review

Deeply flawed car

Good luck on the iccv lottery. You may be lucky or you may get a dead battery in the first 2 years. The parking sensor was also dead in the first 6 months. Overall very disappointed with the build quality and especially the official Hyundai service.

Hyundai Motor America responded on 04/21/2025 07:06 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc

Dan S.

2023 Hyundai IONIQ 5

Verified Owner

04/19/2025

Verified Review

Great E Car, but has a few maintenance issues

I have had the car for 2 1/2 years and have about 30k miles on it. It has a great design and is very pleasant to drive with good handling and comfortable ride. The ICCU problem with 3 recalls is a concern, resulting in a dead 12 V battery for my car. Also, BlueLink remote is a great feature but goes buggy sometimes. I am currently 3 weeks into a BlueLink outage with no resolution by Hyundai. Finally, 6k miles into an 8k mile road trip last year, three of my four Michelin OEM Primacy tires failed after only 20k miles of service. Faulty design with soundproofing in the tire.

Jennifer D.

2023 Hyundai IONIQ 5

Verified Owner

04/18/2025

Verified Review

Loved it until the ICCU unit died. Now I’m without a car

I loved my Ioniq 5 but was getting concerned about all the recalls. I addressed the recall about the ICCU unit immediately and was not given any information more about it so I assumed it was alright. Shortly afterwards, at 17,000 miles, the car alerted me to not drive the car and that the 12 volt failed. I called the dealer and they sent a tow truck. That was the easy part. More than two months later I still have not gotten my car back. No update on the part. Supposedly it could take several more months. I won’t get reimbursed for a rental car until the final service document is created.

Hyundai Motor America responded on 04/18/2025 04:10 PM

Jennifer, allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

Ethan W.

2023 Hyundai IONIQ 5

Verified Owner

04/18/2025

Verified Review

Great car, minor annoyances.

Electric motors are very smooth and powerful. The best thing about the vehicle is the regenerative braking. The ride is very comfortable. Good traction in snow. Unhappy about the rear window. Without a wiper spent a lot of the time with no visibility out the back window.

Recommended

Thomas S.

2023 Hyundai IONIQ 5

Verified Owner

04/18/2025

Verified Review

Worth My Wait

I waited 18 months to purchase the Ioniq 5 and it was well worth the wait. I am very pleased with the Ioniq 5. I was orignially seeking a rear wheel drive, with longer milage, but there was none in the country. So I went with the AWD and have found it to be a great vehicle. I previously had the original Ioniq and loved that vehicle also.

Recommended

Michael H.

2023 Hyundai IONIQ 5

Verified Owner

04/18/2025

Verified Review

Great car with a few minor flaws.

The 2023 Ioniq 5 is a great car but it has a few minor flaws. Pros: Cons: needs rear windshield wiper, would like drive modes to be "sticky" (especially Snow), would like i-Pedal to be "sticky", needs wireless Apple Car Play, would like manual means of setting battery conditioning, would like walkaway locking.

Heather M.

2023 Hyundai IONIQ 5

Verified Owner

04/17/2025

Verified Review

ICCU has been a headache!

I love this car but have been waiting almost a month for the ICCU to be replaced and still have another month of waiting. Otherwise, it is a very comfortable ride and I love the interior features (dashboard screen , seat warmer etc).

Hyundai Motor America responded on 04/17/2025 02:32 PM

Hello Heather. Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc

Sharon S.

2023 Hyundai IONIQ 5

Verified Owner

04/14/2025

Verified Review

Love owning an EV

I waited for a long time for my Ioniq 5. I mean a loooooong time. I also paid a lot of $$ for it--over sticker. I was not thrilled about doing that but I had made the decision to move from a hybrid to an electric vehicle. I created the environment--home charger and installed solar panels too. So while the shortage is over but I'm still a little annoyed by the dealers "sticking it to me" attitude. I wish they had talked to me about leasing. I think I could have received more rebates if I had leased. The vehicle after a couple of software updates that fixed a charging issue is a wonderful car to drive. My biggest complaint is the lack of rear window wipers. The new ones finally have them and I am thinking about trading in and buying a new one. I haven't seen an EV that I like better than my Ioniq. I would also like to see a different interior color--tan. I hate my black interior and the white is too white. Overall I would buy another Ioniq and I enjoy driving it every day.

Andreas E.

2023 Hyundai IONIQ 5

Verified Owner

04/13/2025

Verified Review

Great car, go the ioniq-way

It's a great car, lots of space. The design is what got me hooked initially, but features and specs are what keep me happy. It charges faster than most other vehicles on the market! Being in Florida, having the V2L capability for storms is fantastic!

Recommended

Michael W.

2023 Hyundai IONIQ 5

Verified Owner

04/13/2025

Verified Review

Everything we needed

Comfortable ride, ease of charging, connectivity with BlueLink, great style. We bought this vehicle new. We have enjoyed several long trips of 400-600 miles, and plenty of city driving. The range is fine, but noticeable drop in cold weather. Most recently in the past month we had failure of the 12-vot battery having sufficient charge, bricking the car. Hyundai replaced the battery at no cost. This has been the only severe working issue with the car is 2 years.

Steven R.

2023 Hyundai IONIQ 5

Verified Owner

04/12/2025

Verified Review

My 2023 Hyundai IONIQ 5 Review

My 2023 Hyundai IONIQ 5 has been a very dependable vehicle. The ride, finishes and quick 0-50 is excellent. The one draw back is the lack of a wiper for the back window. The back window can become very dirty and you must wipe it off by hand.

Brad T.

2023 Hyundai IONIQ 5

Verified Owner

04/11/2025

Verified Review

Love it

Super comfortable. Styling is personal preference. Service can be a little annoying with needing to bring it in for updates but otherwise very low cost of ownership. Public chargers are annoying buy range is good and DC fast charging is a must if you don't have charger at home.

Recommended

Dorothy B.

2023 Hyundai IONIQ 5

Verified Owner

04/11/2025

Verified Review

Very fun to drive and a very nice looking car.

Great exterior design. Comfortable interior. Heats and cools quickly. Had an issue with the 12volt battery which went dead without warning and I had to get a jump. Hyundai replaced the battery at their cost. Overall I’m very satisfied with the car and would buy it again.

Recommended

Daniel R.

2023 Hyundai IONIQ 5

Verified Owner

04/08/2025

Verified Review

In the shop for a month and still no date on the part

While the car was running, I have to say I was very happy with the driving conditions and the comfort. Unfortunately, there is a problem with the battery. I’m not exactly sure where their parts come from but they told me it might be three weeks to a month. It’s been well over that and I still don’t know when the part is going to get here.

Hyundai Motor America responded on 04/09/2025 07:10 AM

Hello Daniel. Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc

JOSEP V.

2023 Hyundai IONIQ 5

Verified Owner

04/07/2025

Verified Review

Great car with a couple minor flaws. After-sales service dealbreaker.

I was very happy with this car for the first 18 months, then the issues started happening. And I believe they were all small issues but the experience in all 3 dealerships I visited in my area was apalling. First there were the month-long delays to even get service. Then I felt scammed out of my money and mistreated by employees who were unable or unwilling to fix the issues, A faulty 12v battery under warranty took over a month, 4 roadside assistance calls, and 3 visits to a dealership to get replaced. Also, in one of the visits they broke one of the tires and didn't take responsibility so I had to replace all 4 tires at my own expense.

Hyundai Motor America responded on 04/07/2025 08:52 AM

Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc

Steve S.

2023 Hyundai IONIQ 5

Verified Owner

04/06/2025

Verified Review

The car was determined to be a lemon and re-purchased by Hyundai

The air conditioning failed to work at 1700 miles. Despite repeated unsuccessful attempts to fix the problem over the course of eight months, Hyundai refused to accept responsibility for the fact that the car was a lemon. I pursued the matter through the Better Business Bureau Auto Line, and an arbitrator ruled in my favor. It then took Hyundai 4 additional months to fulfill their obligations and repurchase the car.

Hyundai Motor America responded on 04/07/2025 09:09 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc

Daniel P.

2023 Hyundai IONIQ 5

Verified Owner

04/05/2025

Verified Review

Could be five stars

Five stars except for 12 volt battery recalls and third party charging. Could be better on software updates. Overall still a very nice car value I’m sure it will be better over time. Electric cars are the future and Hyundai has done great.

Andrew C.

2023 Hyundai IONIQ 5

Verified Owner

04/05/2025

Verified Review

This car gives me what I want in an electric vehicle.

Among all the electric cars, this one is the best value. I got everything I needed in an electric car for a modest price. The only two problems I had were: 1: The tailgate made squeaking noises (but the dealer fixed it). 2: The level 2 charging at 48 amps did not work (but the dealer put in a software workaround that allows for charging at lower amps - still not really 48 amps, but at least it doesn't stop dead in its tracks).

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