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Tim Moran Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,393 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
112
Total ReScores
4.7
ReScore Average
82
Net Promoter Score ®

Business Details

About

Gosch Hyundai is located in Hemet, CA. Our Service Center is staffed with expert technicians who are ready to help you wit all of your vehicle repair and maintenance services. Call us today! Gosch Hyundai is located in Hemet, CA. Our Service Center is staffed with expert technicians who are ready to help you wit all of your vehicle repair and maintenance services. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(951) 397-2293

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:30 AM - 5:30 PM
Sun
closed
* Pacific Time (Us & Canada)
100 Carriage Circle Hemet, CA 92545

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(951) 658-3188
No Business Hours Provided

Business Hours

* No Time Zone Provided
100 Carriage Circle Hemet, CA 92545

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
25
Total ReScores
4.8
ReScore Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(951) 658-3188
No Business Hours Provided

Business Hours

* No Time Zone Provided
100 Carriage Circle Hemet, CA 92545
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,393 Reviews)

CV
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CHARLES V.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Category: Service
service was excellent, Austin Ireland was helpful and professional maner!
i have been a customer foe 7years and Guy Anthony and Austin,pluss the cashier always makes my visit feel appreciated,

Verified Customer
San Jacinto, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
verified customerVerified Customer
7
Category: Service
Car wash
JD service rep was great. The only issue was on invoice it stated car was washed. I did not notice until I got home it wasn't. I called and left a msg regarding the issue. I thought someone would call me back but did not. I drove back the next day and had it washed. Unfortunately I had to reclearn the front window when I arrived home. 🙈
Graham S. from Tim Moran Hyundai responded on 08/07/2025 08:45 AM

We appreciate your feedback and are glad to hear that JD made a great impression on you. Sorry to hear about the mix-up with the car wash – it seems like your vehicle had a little too much introverted mood that day! We understand how it feels to be left hanging after a message, and we're sorry for any inconvenience that may have caused. Additionally, relearning the front window must have felt like a surprise test. Thank you for bringing this to our attention; we always aim to improve our service. If there's anything else we can assist you with, just give us a shout!


GH
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GENE H.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Category: Service
Always excellent service
The service team is amazing here. Always honest and thorough.
Graham S. from Tim Moran Hyundai responded on 08/05/2025 09:09 AM

We appreciate your feedback about our service team! Honesty and thoroughness are vital ingredients in the recipe for customer satisfaction, and it sounds like we’ve cooked up something special for you. If you ever need anything else, just give us a shout—though we can’t promise a side of fries with that!


HM
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HEIDI M.
San Jacinto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Category: Service
Heidi M
It was a great experience and I would recommend anyone to go see Anthony Coultier he’s very knowledgeable and compassionate with his Customers.

JH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Category: Service
Service Team
Anthony provides fantastic service. He keeps me up-to-date on any provisions needed for my vehicle. I go nowhere else to have my car serviced. The service team is great. Thank you!!!!
Graham S. from Tim Moran Hyundai responded on 07/29/2025 02:38 PM

We appreciate you taking the time to share your positive experience! It's wonderful to hear that Anthony is keeping you in the loop and providing top-notch service. It sounds like our service team has truly won you over, which is no small feat! We'll continue striving to keep your car running smoothly and your visits enjoyable. Safety on the road is our shared goal, and we're glad to have you as part of our Hyundai family.


RW
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RICKY W.
San Jacinto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Category: Service
Great service & very fast!!!
Very professional, & courteous..
Graham S. from Tim Moran Hyundai responded on 07/27/2025 02:20 PM

We're glad to hear that you found our team professional and courteous! We aim to provide a top-notch experience, and it sounds like we hit the mark this time. If you need anything else or have more feedback, feel free to reach out. We're here to help!


EG
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EDWARD G.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
9
Category: Service
was able to schedule next day appt and loved the Uber availability, really makes it easy to get my vehicles serviced
like I said above service schedule and Uber was great, and tech was great too
Graham S. from Tim Moran Hyundai responded on 07/25/2025 09:56 AM

It's great to hear that our service schedule and Uber arrangements hit the mark for you! It sounds like our tech team deserves a round of applause for their efforts too. Providing a seamless experience is our goal, and it's fantastic to know we succeeded in your case. If you ever have more feedback or just want to share your favorite car tunes, we're all ears!


DA
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DAMON A.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Category: Service
Great service team
Great service team. Always a smooth experience, service is always pretty quick and efficient.
Graham S. from Tim Moran Hyundai responded on 07/18/2025 08:15 AM

We appreciate you taking the time to share your experience! Our service team aims to keep those wheels turning smoothly and efficiently, and it's nice to know we've hit the mark. Your satisfaction keeps us motivated to maintain that pace, and we’re here whenever you need us again!


LJ
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LAUREN J.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Category: Service
Excellent service
I made an appointment Friday morning for the same day and they took great care of my vehicle. The service tech, Austin, was friendly and efficient.
Graham S. from Tim Moran Hyundai responded on 07/15/2025 08:28 AM

We're glad to hear that your visit went smoothly and your vehicle received the care it needed! Austin definitely knows how to blend friendliness with efficiency—like a superhero of the service bay, but without the cape. We appreciate you choosing us for your vehicle care, and we're here whenever you need us again!


Verified Customer
Hemet, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/11/2025
verified customerVerified Customer
5
Category: Service
Appointment based oilchange
Good experience. But not sure if I had an appointment as of why I still had to wait 3 hours for my car to be finished. What's the point of the appointment just glad they payed for the uber to get back home
Graham S. from Tim Moran Hyundai responded on 07/14/2025 09:31 AM

We appreciate the feedback and truly understand your frustration with the wait time, especially after making an appointment. It's like being told you have a reservation at a restaurant only to find yourself on a gourmet buffet line—slightly less appetizing, isn’t it? We’re glad to hear the Uber ride back home was on us, but we recognize that your time is valuable. Your experience will help us ensure appointments mean quicker service in the future. Thank you for sharing your thoughts!


AR
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ARDEN R.
CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Category: Service
Great service
My service advisor, Ric is prompt and provides timely updates on my vehicle.
Graham S. from Tim Moran Hyundai responded on 07/11/2025 04:40 PM

It's great to hear that Ric has been keeping you in the loop and ensuring everything runs smoothly with your vehicle. Timely updates are like having a personal pit crew—everyone needs that level of service now and then. We appreciate your feedback and look forward to assisting you in the future!


MR
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MICHAEL R.
Sun City, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/05/2025
verified customerVerified Customer
7
Category: Service
Great customer service
The customer service was great. I believe they did what was needed. My main issue is that I dropped my car off at 8 o’clock in the morning just for a normal service. I expected a phone call to let me know everything was good, my car was ready for pick up. That never happened. I called at 3 o’clock in the afternoon and was told oh your car is sitting here waiting for you. Tech never called and said things were done. Tech never called to say my car was ready for pick up so my assumption is it was serviced, but I don’t know because no one from there ever called me with an update
Graham S. from Tim Moran Hyundai responded on 07/07/2025 08:38 AM

It sounds like you had a mixed experience, and we appreciate you sharing your thoughts with us. We're glad to hear that the customer service was on point, but we completely understand how a missed call can turn a good day into a frustrating one. After all, nobody wants to play ‘Where's My Car?’ at 3 o'clock in the afternoon.We definitely want to improve on keeping you in the loop during your service visits. We’ll be sure to have a chat with our team about better communication—no one likes getting left on a cliffhanger, especially when it involves your trusty ride. Thank you for bringing this to our attention!


SS
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SARA S.
Menifee, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/05/2025
verified customerVerified Customer
1
Category: Service
Service in office was great - sloppy work on my car
The guys in the office are great but this is the second time I have been disappointed by sloppy work on my car. After an oil change, I came home to find they had spilled oil all over my engine, causing oil to drip all over my driveway and garage. This is the second time this has happened! Not sure I will return even though I have been bringing my car here for 6 years. How hard is it to clean up after yourselves when working on vehicles in your service?
Graham S. from Tim Moran Hyundai responded on 07/07/2025 08:37 AM

We appreciate you taking the time to share your thoughts. It’s great to hear that you enjoy the team in the office, but we definitely understand your frustration with the oil spill situation. It's a bit like asking a chef to not leave flour all over the kitchen—cleanliness is key! Your feedback is invaluable, and we're sorry that we've let you down not once but twice in this area. We certainly do not want your garage turning into a slip-and-slide! Rest assured, we will address this issue with the service team to ensure that it doesn’t happen again. We value your loyalty over the past six years, and it’s our goal to make your next visit a much smoother experience.


GH
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GENE H.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Category: Service
Excellent as always
The customer care team is the best!
Graham S. from Tim Moran Hyundai responded on 07/03/2025 08:53 AM

We appreciate your kind words about our customer care team! We're glad to hear they left such a positive impression. After all, they're the real superheroes of the dealership—no capes required! If you ever need anything else, just let us know.


VB
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VERNITA B.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Category: Service
Service for a check-up and oil change sonata
I took my car in for an oil change and an overall check as I normally do. The customer service was receptive in assisting me. JD the service advisor was exceptional. He understands and knows his job extremely well. He makes his customers feel welcome. I won't go anywhere else, because of the polite and professional service. Thank you, JD! Because of you, my car is still going strong. Thanks to the service managers also, they are exceptional in what they do.
Graham S. from Tim Moran Hyundai responded on 06/27/2025 08:10 AM

We're glad to hear you had a fantastic experience with us! It sounds like JD is truly a superhero in disguise—keeping your car happy and healthy while making sure you feel right at home. Our team takes pride in providing top-notch service, and it's wonderful to know that it shines through. With all this exceptional support, your car will probably be running strong for years to come. Thanks for choosing us as your go-to spot!

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