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Jim Click Hyundai of Green Valley

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,414 Reviews)
71
Write a Review
Schedule Appointment

Score Details

5 stars
83%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
113
Total ReScores™
4.9
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

The Jim Click Automotive Team has thirteen full-service dealerships throughout Southern Arizona. Jim Click Hyundai Of Green Valley is located in Green Valley, AZ. Our Service Technicians are here to help with all of your vehicle repair and maintenance needs. Call us today! The Jim Click Automotive Team has thirteen full-service dealerships throughout Southern Arizona. Jim Click Hyundai Of Green Valley is located in Green Valley, AZ. Our Service Technicians are here to help with all of your vehicle repair and maintenance needs. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(520) 320-4603
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Arizona
1030 West Duval Road Green Valley, AZ 85614
Get Directions

Score Details

5 stars
66%
4 stars
<1%
3 stars
33%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
33
Net Promoter Score ®

Business Details

Categories
Contact
(520) 320-4600
No Business Hours Provided

Business Hours

* No Time Zone Provided
1030 West Duval Road Green Valley, AZ 85614
Get Directions

Score Details

5 stars
89%
4 stars
8%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
16
Total ReScores™
5.0
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(520) 320-4600
No Business Hours Provided

Business Hours

* No Time Zone Provided
1030 West Duval Road Green Valley, AZ 85614
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,414 Reviews)
Write a Review
Recent Reviews
WR
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WILLIAM R.
Green Valley, AZ
2021 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2025
verified customerVerified Customer
7
Category: Service
it was long and didn't solve any of the special problems.
The car came in for its 30,000 mile check up and the service department recommended two new tires anda new air filter. That was fine, although they seemed willing to put on new tires without doing an alignment. However we have had no voice on our GPS for over 6 months. This is the second time we asked to have it fixed, we also suggested maybe the software needed an update because the direcitons were often wrong--no response. We also have a pop up that comes on several times after we start the car that wants us to allow messages, we don't want this, especially while we are driving. That seems to be another unsolvable. After waiting over two hours, I was sent home in an Uber and then returned in the Uber 2 hours later. The apppontment was made three weeks ahead ot time. I as told there was only one Hyundai service person available to work. These happendings ae not what I have come to expect after 19 years of being a customer.
KM
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KATHLEEN M.
Green Valley, AZ
2023 Hyundai Santa Fe Plug-In Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Category: Service
Great service and with a smile
Tire repair at no charge great
Verified Customer
Green Valley, AZ
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Category: Service
Satisfied customer
This dealership is the best. They are fair when we buy a new vehicle and their service is very thorough and timely!
Verified Customer
Tubac, AZ
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Category: Service
Recall on back up camera
Part had to be ordered and appt made once part was in to replace defect.
SR
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Suzanne R.
Green Valley, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/17/2025
4
Category: Service
Value cover missing.
I was disappointed to find a value cover missing and two out of three remaining, loose. My tires were rotated. I just hope they were put back on tight. Not real confident in you. This is my first experience. I wasn't even directed to my car when I left or where to exit.
TB
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THOMAS B.
Sahuarita, AZ
2024 Hyundai Tucson Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2025
verified customerVerified Customer
8
Category: Service
Jim Click very good; Hyundai so-so
In at 12000 plus miles getting ready for a 5000+ vacation trip and eas trying to get Hyundai's warranty service. Was told that Hyundai wouldn't provide until we reached 15000 miles. OK, I won't forget. Paid for our of warranty service, was treated well and courteously by Jim Click service. They were great. Hyundai ----?
SK
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SANDRA K.
Green Valley, AZ
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Category: Service
Great dealership
It is nice to have a dealership that looks after you and your car especially since I have no one to do that for me.
Verified Customer
Green Valley, AZ
2024 Hyundai IONIQ 5
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/04/2025
verified customerVerified Customer
2
Category: Service
Not Fixed
Brought car in for recommended tire rotation plus repair of the lumbar support which has never worked since I got the car 6 months ago. Part was ordered (I wasn't told it was ordered till I went in to dealership) and in. Brought car in for 9:00 am appointment and left it. Message was left for me late afternoon saying they didn't have time to fix it. Would have saved me a lot of trouble if they had told me that they couldn't get the job done before I brought car in. Also I have had difficulty communicating with service advisor on this and other occasions. He doesn't answer phone , doesn't always return calls when I leave a message and three times I've called around 4-5:00 and am told he has left for the day. I want a different service advisor
Verified Customer
Green Valley, AZ
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Category: Service
Great Customer service
They got my car in quickly and completed my service when they said they would.
JK
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JAMES K.
Green Valley, AZ
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Category: Service
Work done timely and correctly.
We have been pleased with buying vehicles at Jim Click and with their service. Frankie is the service person we work with and he is very thorough on what needs to be done. how much it costs, and when it can be done.
BB
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BARBARA B.
Green Valley, AZ
2021 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Category: Service
Everone does a great job!
I especially appreciate Anna Dickerson as she remember me and my car. She is exceptional and deserves a big raise.
AJ
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ARLETA J.
Sahuarita, AZ
2024 Hyundai Tucson Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Category: Service
Excellent service!!!!
Excellent service!! I will be back!
Verified Customer
Tucson, AZ
2022 Hyundai Santa Cruz
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2025
verified customerVerified Customer
8
Category: Service
Good service
Good service from the staff, especially the particular manager who handled my visit
GP
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GORDON P.
Green Valley, AZ
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Category: Service
service is rxcellent
Better than I expected!!!!!!!!!
RC
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R C.
Tucson, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/27/2025
0
Category: Service
I guess I bought. Lemon
It took me some time to write this because I am very disappointed.
I retired in February of 2013 and yes bought a used 2015 Honda CRV as I had owned a 2005 CRV that I was very happy with just wanted to upgrade. I thought my new CRV would last me many years as now My husband and I are on a retired fixed income. Well We did have a warranty but go figure as it expired we went for an service for life oil change and on our way home we broke down on the freeway mind you the car had been running fantastic.
Well we called Jim Click ford back they came to see if they could help then said don’t know what happened they had us get it towed Back to the dealership and we left it there overnight. Next day told us, well the oil change was done correctly sorry but your transmission went out. So we had it towed home as on a fixed income we need to save money to have this fixed. This transmission is very expensive to have fixed. My husband had been going out to start the car once in a while so the battery wouldn’t die and guess what happened it died. So that being said we had to use the fob key and using the fob key it did not work on our car. We tried both sets so now we have a car that doesn’t work keys that don’t work transmission that doesn’t work and so very disappointed. This is just for those of you who buy a car that is used. Make sure you check everything is working and that they give you the right keys when I bought this car. I was under the impression that it had GPS that’s what the salesman told me turns out it never did. I will definitely never go to this dealership again.
We also still owe quite a bit on this nonworking vehicle.
To them it was just bad luck for us!!
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