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Stuart M

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(114 reviews)
92

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2023
verified customerVerified Customer
10
Porsche GT3 Service and Battery
Great work. Clean car. Even had my Alcantara steering wheel and shifter knob covered up and protected. (:
Stuart M. from Carmine's Import Service responded on 03/27/2023 09:50 AM

We appreciate your business, call us anytime.

Employees worked with

LM
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LUDMILLA M.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2023
verified customerVerified Customer
10
Always reliable
Carmine and his staff have consistently and reliably provided the best service of any maintenance provider since I began my car ownership journey in 1968. The only comparable outstanding work I've experience was done by my brother and his son, which only happened during the FEW times when i was fortunate enough to live close enough to them to have them work on one of my vehicles when I needed service. I can count on Carmine and his staff help me keep my Nissan Rogue safe to drive into my senior years and avoid the worry of having to spend $ on an expensive replacement vehicle. milka / seeker
Stuart M. from Carmine's Import Service responded on 03/27/2023 09:45 AM

Always great to see you in the shop Ludmilla, thanks for your honest review.

Employees worked with

IH
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IAN H.
Cary, NC
2021 Tesla Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2023
verified customerVerified Customer
10
Great install and communication
Had them install an aftermarket suspension system on my Tesla Model Y. Communication was terrific as was the time it took to do the job (2 days). They also stayed late on a Friday as we live 1.5 hours away and got stuck in Friday afternoon traffic. Would totally recommend.
Stuart M. from Carmine's Import Service responded on 03/27/2023 09:45 AM

Glad we could help with the suspension on your Model Y Ian. Thanks for the great review!

Employees worked with

RC
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ROSANNE C.
Winston Salem, NC
2011 Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2023
verified customerVerified Customer
8
Great service!!!! Thanks!!!!
Carmine's has taken care of my car for years! I really trust them and you just can't beat their service. I usually work with Stuart - he does a great job! Thank you!!!
Stuart M. from Carmine's Import Service responded on 03/27/2023 09:42 AM

Thanks for the great review Rosanne, we appreciate your loyalty.

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2023
verified customerVerified Customer
10
Top Notch Service
Exceptional service. Professional and reliable. Texted and emailed recommendations with photos and pricing for each item. We will be using them for all of our Land Rover service.
Stuart M. from Carmine's Import Service responded on 03/27/2023 09:40 AM

Thanks for the honest review Tracy, call or stop by anytime.

Employees worked with

JR
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Jamarl R.
Winston Salem, NC
2018 Tesla 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2023
verified customerVerified Customer
10
Tesla Service
It’s so great to have a shop, that’s local, who can work on Tesla vehicles. I’m over 100k miles and with the current interests rates I plan to keep the car for another year or two, and it’s good to not have to travel to Raleigh or Charlotte for maintenance - yes Teslas needs to be maintained too! Will have my struts and shocks replaced at Carmines when they come back in stock.
Stuart M. from Carmine's Import Service responded on 02/15/2023 09:17 AM

Thanks again for the great review, we'll see you soon for the remainder of your Tesla service. 

Employees worked with

PD
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PAUL D.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2023
verified customerVerified Customer
10
Great Customer Service
Prompt service for oil change on my X5M. Pointed out upcoming needed brake and spark plug replacement. Delivered cleaned up car.
Stuart M. from Carmine's Import Service responded on 02/15/2023 09:11 AM

We always enjoy seeing you at the shop Paul, reach out regarding your BMW's anytime. 

Employees worked with

CS
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CHARLIE S.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2023
verified customerVerified Customer
10
XC70 check up and oil change
Professional. Fairly priced with the industry. Local. Liked the reporting system the have. Not sure who the technician was. They were all pretty nice about my situation.
Stuart M. from Carmine's Import Service responded on 01/17/2023 02:23 AM

Thanks for your review and trust in our staff Charlie.

Employees worked with

Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2023
verified customerVerified Customer
10
Carmine's is always great to work with
Stuart and Dillon are always great to work with. They always keep me updated and go above and beyond to make sure their customer service is top notch.
Stuart M. from Carmine's Import Service responded on 01/17/2023 04:51 AM

Thanks so much for the great review Hap, glad you appreciate our service and trusting us to keep your Range Rover running like new. 

Employees worked with

PS
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PAT S.
Kernersville, NC
2000 Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2023
verified customerVerified Customer
10
Excellent professional courteous service
Fixed unusual problem. Car runs great
Stuart M. from Carmine's Import Service responded on 01/12/2023 08:54 AM

Thanks for reviewing us Pat, we appreciate your business

Employees worked with

CD
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CYNTHIA D.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2023
verified customerVerified Customer
10
Quick, Friendly, and Reliable Service
Recently needed a whole new transmission. Stuart worked for a few days with my warranty company to get the needed repairs approved (which I’m sure was A LOT of work in itself). Stuart kept me updated and informed of the process daily. Once approved my repairs were completed within 24 hours!! Car washed and looks and drives like a brand new car!
Stuart M. from Carmine's Import Service responded on 01/11/2023 10:02 AM

Thank you Cynthia, we appreciate your great review!

Employees worked with

PS
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PAT S.
Kernersville, NC
2000 Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
verified customerVerified Customer
9
Professional treatment from drop off to delivery of vehicle
I appreciate the effort to locate the problem and the care including correcting problem and preventative efforts as well as clean car inside and out when it was delivered to my home Thank you
Stuart M. from Carmine's Import Service responded on 01/12/2023 08:55 AM

We're glad you appreciate our top notch service Pat. Thanks again.

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
First Class visit. Wow. Thanks.
Not cheap. But I cannot remember the last time I received something really great that was not a little pricey. Would rather pay more to get a lot more than deal with these second rate mom and pop stores.
Stuart M. from Carmine's Import Service responded on 01/17/2023 04:54 AM

Glad you appreciate our premium service, give us a call anytime.

Employees worked with

AA
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
10
Excellent Service
Dropped off my car at 7:30am and they got me a ride to my job. By the end of my shift, I picked my car back up and service was done. Great communication between the staff and they are reliable!
Stuart M. from Carmine's Import Service responded on 01/12/2023 09:26 AM

Thanks for the review Aaron, glad we could get your Alfa Romeo service taken care of and work within your schedule. 

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
10
Wheel Alignment on my BMW 528 is Awesome
Thanks guys! Wheel is actually straight. At first I did not think so but it is. I wish someone would have told me my service due light was on though!!! Anyway I can bring it back.
Stuart M. from Carmine's Import Service responded on 01/12/2023 09:24 AM

Thanks for taking the time to review us, and letting us come back to pick up your vehicle to get it checked for service. 

Employees worked with

RL
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RICARDO L.
High Point, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2022
verified customerVerified Customer
10
Excellent customer service and work
Excellent customer service and maintenance
Stuart M. from Carmine's Import Service responded on 01/12/2023 09:25 AM

Thanks so much Ricardo, we appreciate your great review and your loyalty.

Employees worked with

TH
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TOM H.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
10
Exceptional service!
First time using Carmine’s. Really appreciated the email estimate containing a break down of what was needed, photos and pricing. Will return for future services for our SLK.
Stuart M. from Carmine's Import Service responded on 01/17/2023 04:57 AM

Happy to hear you appreciate our detailed, premium service Tom. Call us anytime.

Employees worked with

JC
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JOSEPH C.
Kernersville, NC
2012 Porsche *911 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2022
verified customerVerified Customer
10
Great Job
It was pricey but customer service and work provided was great
Employees worked with

Verified Customer
Jamestown, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2022
verified customerVerified Customer
10
quick, efficient service
Quick, efficient service and good information about future services/repairs that are needed.
Employees worked with

LM
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LUDMILLA M.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2022
verified customerVerified Customer
10
Trust and Safety
As always, this visit, and all visits ever since 2006 when I first found Carmine's, is professional, complete, done by skilled mechanics, and is 'over and above' expectations. They return a clean car with their complimentary service of pickup and delivery. I do not even have to leave my house! They also are good about letting me know if a particular service I asked for this visit can be put off until the next oil change without harm. (Important for me on a fixed income and budget.) And Carmine loves cars, even if they are not fancy European models (i.e. my Nissan Rogue). This is the first time since I began taking care of my own cars (since age 20) that I feel that the mechanics will keep me safely on the road and not stalled out away from home, possible at night. This is most important to me at age 74. milka / loving life and loving Carmine C.
Employees worked with
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