avatar

Stuart M

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(114 reviews)
92

RC
gravatar
RUTH C.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customerVerified Customer
10
Great team. Great service.
I only want Carmines working on my car. They have kept my Land Rover in perfect condition. Communication is great. Stuart is a huge asset to Carmines. He is knowledgeable and great at all aspects of the business!
Employees worked with

Verified Customer
Winston Salem, NC
2018 Dodge RAM 1500 PICKUP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2022
verified customerVerified Customer
10
Excellent Experience!
Excellent Experience!
Employees worked with

SD
gravatar
SARAH D.
NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2022
verified customerVerified Customer
10
Oil change and clean headlight (add-on)
Always a pleasure to work with Stuart. Listens to problems and very informative. Very much appreciate transportation and char wash!! ?
Employees worked with

Verified Customer
Jamestown, NC
2013 Lexus *RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2022
verified customerVerified Customer
10
Car repair 911 GTS
Excellent knowledge of 911s. Great service
Stuart M. from Carmine's Import Service responded on 10/02/2022 06:43 AM

Thank you guys for the kind review, and for trusting our knowledgeable staff with your 911 and Lexus.

Employees worked with

PD
gravatar
PAUL D.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2022
verified customerVerified Customer
9
Excellent service
Great service, promised completion and delivered on time, very knowledgeable staff and free rides to and from.

Thanks
Stuart M. from Carmine's Import Service responded on 09/27/2022 11:52 AM

Thanks for taking the time to review us Paul, we appreciate your loyalty!

Employees worked with

TJ
gravatar
TINIKIA J.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2022
verified customerVerified Customer
10
Innovative and Professional
This place is a real GEM! They are professional, reliable and honest. I had a car serviced with them and i felt informed from start to finish. They were very professional and used several different innovative ways to explain the repairs they would complete and also displayed this in a video form so i would be able to see what is broken and how it would be fixed. This made me feel comfortable and helped me remained informed
Stuart M. from Carmine's Import Service responded on 09/27/2022 11:53 AM

Thank you Tinikia, we appreciate you giving us a try and look forward to seeing you again!

Employees worked with

GS
gravatar
GRETA S.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2022
verified customerVerified Customer
10
Very pleased.
Very pleased. Lot of work done in a timely fashion
Stuart M. from Carmine's Import Service responded on 09/14/2022 07:29 AM

We appreciate your business and were happy to get your car back on the road quickly. Thanks again.

Employees worked with

Verified Customer
Thomasville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
verified customerVerified Customer
8
911 Porsche
Thrse guys know what they are doing
Highly recommended
Stuart M. from Carmine's Import Service responded on 08/23/2022 10:35 AM

Jim, you are a class act and we appreciate the kind words and loyalty. Thanks again.

Employees worked with

AB
gravatar
ANDRE B.
Burlington, NC
1996 Porsche 911 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2022
verified customerVerified Customer
10
Great place
Best place to take your car for service, price, and confidence with knowledge that they posses. Take your car to Carmine’s and get your car fixed right!
Stuart M. from Carmine's Import Service responded on 08/12/2022 07:08 AM

Thanks for taking the time to review us Andre, we appreciate your business!

Employees worked with

RS
gravatar
RICK S.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2022
verified customerVerified Customer
10
Great
Excellent
Stuart M. from Carmine's Import Service responded on 08/12/2022 07:09 AM

Thanks for taking the time to review us Rick!

Employees worked with

Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2022
verified customerVerified Customer
10
Excellent service!
My car needed several things for the 100,000 mile service. Stuart kept me informed throughout the process. I highly recommend Carmines.
Stuart M. from Carmine's Import Service responded on 08/12/2022 07:10 AM

Thanks Robert, we enjoy keeping your cars running in top condition!

Employees worked with

BL
gravatar
BRIAN L.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2022
verified customerVerified Customer
10
Courteous, professional and knowledgeable
Carmine's helped me with several issues on a car that had been in storage for some time. I worked with both Dillon and Stuart and they explained all that they were doing, were in regular contact with me as I'm out-of-state and kindly kept the car inside until I could fly back and pick it up. The repairs were pricey, but for an older make that is no longer manufactured, not unexpected due to parts cost. They secured advance approval for all work done and I am very happy with my results. I just hate that I no longer live in the area to utilize their services on all of my vehicles.
Employees worked with

CS
gravatar
CAROLE S.
Kernersville, NC
1989 BMW 325I
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2022
verified customerVerified Customer
10
Professional and Customer Caring
Stuart and all of the staff at Carmine's Import was very friendly, professional and very detailed about their work. I took my car in for some repair work and not really knowing what all I needed to be repaired. Stuart greeted me when I went in for service and he was my go-to person throughout the whole process. Everything was explained in detail on what repairs was needed and the cost. I really liked the care that is shown to the customers and the quality work that is done to make customers happy ; )
Stuart M. from Carmine's Import Service responded on 07/25/2022 10:10 AM

Thanks again Carole, we always enjoy servicing your classic BMW! 

Employees worked with

JB
gravatar
JOHN B.
Greensboro, NC
2019 BMW 750 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2022
verified customerVerified Customer
9
Very professional and customer focused.
From beginning to end Stuart was on point. He captured my problem and did a complete review of the vehicle which brought attention to a couple other needs and gave me the option of selecting from his suggestions.
During the process he defined the length of time of the repair and met the timeline. After completion of work he advised that it was ready, they added an inside and outside car wash at no charge.
Stuart M. from Carmine's Import Service responded on 07/27/2022 06:56 AM

Thank you for your continued loyalty John!

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.