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Maxx C

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(18 reviews)
89

LM
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LUDMILLA M.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Waste not - want not
Carmine and his fantastic crew help me stay true to my belief in “waste not - want not” by being willing to take on the aches and pains of my Rogue at 150,000 miles in hopes that this septuagenarian female can keep on safely driving what I consider my favorite and most suitable vehicle of the 8 vehicles that have served my needs over the past 56 years. Hopefully, Carmine can keep the Rogue running for as long as I can continue to drive. Carmine’s well trained crew just finished a maintenance work up this week on the Rogue at her 150,000 mile mark and she purrs contentedly like a lioness and runs effortlessly like a gazelle. milka/seeker
Carmine C. from Carmine's Import Service responded on 02/03/2025 09:37 AM

It sounds like you and your beloved Rogue have formed quite the bond over the years! Keeping a car running strong at 150,000 miles is no small feat, and it’s wonderful to hear that Carmine and the team are helping you maintain that connection while sticking to your “waste not - want not” philosophy. We’re delighted that the maintenance has had such a positive effect—sounds like your Rogue is ready to tackle the road like a lioness! Here’s to many more adventures together, keeping that engine purring smoothly for as long as you can enjoy the ride. Remember, every mile is a memory!

Employees worked with

NC
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NAN C.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
9
nice works and fair prices
good communication with everything estimated at beginning
Carmine C. from Carmine's Import Service responded on 01/05/2025 09:37 AM

We're glad to hear that our communication hit the mark! It's our goal to ensure every detail is clear from the start, making your experience with us as smooth as possible. If only all conversations could be this straightforward, right? If there's anything else we can assist you with, don't hesitate to reach out!

Employees worked with

MB
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Mackenzie B.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Great Service
I took my 2015 Kia Soul to have them look at the catalytic converter. The guys I worked with were very helpful and honest about the next steps.
Carmine C. from Carmine's Import Service responded on 12/09/2024 09:35 AM

It's fantastic to hear that you had a positive experience with us! We're glad our team could offer you both help and honesty—after all, navigating automotive issues can feel like deciphering a secret language. If you ever find yourself in a pickle with your Kia or any other vehicle, you know where to find folks who speak car fluently. Enjoy the ride!

Employees worked with

KJ
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KATHY J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2024
verified customerVerified Customer
10
Excellent, Prompt Service
As always, the team at Carmines provided top notch service. I have had them do repairs/service in the recent past on Range Rover and this time on my Lexus. Will continue to call on Carmine’s service for both cars.
Carmine C. from Carmine's Import Service responded on 12/02/2024 09:33 AM

We appreciate your confidence in our team at Carmine's! It's fantastic to hear that we've been able to keep both your Range Rover and Lexus running smoothly. We're like the umpires of car care, ensuring everything's in tip-top shape and calling the best shots for your vehicles. Looking forward to our next round of automotive adventures together!

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Tesla service where you can actually speak to people. Holy cow, what a concept.
Will return. Thank you so much on the suspension work on my Model S.
Carmine C. from Carmine's Import Service responded on 11/29/2024 09:34 AM

We appreciate you taking the time to share your experience. It's great to hear that you're pleased with the suspension work on your Model S. We take pride in giving every vehicle the VIP treatment, so it's wonderful to know we hit the mark with yours. Looking forward to your next visit—let's hope it’s for something fun, like adding a bit more horsepower!

Employees worked with

KK
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KATHARINA K.
Graham, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Check up on 2012 FIAT
My daughter bought a used 2012 FIAT, and immediately we noticed the air conditioner needed repair. Searched high and low for a place that could service a 2012 FIAT with no luck, until I ran across Carmine's. Service here was fantastic. Very detailed diagnostics that gave me comfort my daughter would be driving a safe car. And the little things like mints, sticker, and bottled water left in the car after service was complete were icing on the cake.
Carmine C. from Carmine's Import Service responded on 11/17/2024 09:36 AM

We appreciate you sharing your experience with us! It's great to hear that we could step in like the superheroes of the automotive world to get that air conditioner in working order. We aim to make every visit a bit more delightful with those little extras like mints and bottled water. After all, even cars deserve a treat after their spa day! We're glad to know your daughter is driving safely now. If there's anything else we can assist with, just holler—though we promise we won't send a mint-laden superhero!

Employees worked with

Verified Customer
Greensboro, NC
2018 Tesla S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Wonderful work
Very courteous professional service
Carmine C. from Carmine's Import Service responded on 11/06/2024 09:36 AM

We truly appreciate your feedback about our courteous and professional service. It's always our goal to help our customers feel valued and well taken care of. After all, a smiling face goes a long way, even from behind the counter! Your support encourages us to keep maintaining those high standards. Happy driving!

Employees worked with

JM
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JEFF M.
Winston Salem, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2024
verified customerVerified Customer
8
First time
As promised
Carmine C. from Carmine's Import Service responded on 10/23/2024 09:36 AM

We're glad to hear that we delivered on our promises. It’s always our goal to meet expectations, and it looks like we might have hit the mark this time. If there's anything specific that could turn that four-star experience into a five-star one for you, don’t hesitate to let us know. We’re here to improve and make your next visit even better!

Employees worked with

MS
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MARY-ANNE S.
Kernersville, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2024
verified customerVerified Customer
8
Very customer service oriented
We had a very good experience with Carmine's. They were friendly customer service-oriented. They kept both husband and me updated thoroughly via text and emails.

Broke down the needs to be fixed and others that didn't need to be fixed.
Carmine C. from Carmine's Import Service responded on 10/09/2024 08:49 AM

We're glad to hear that you had a very good experience with us! It's great to know that our friendly, customer-service-oriented team kept you and your husband updated throughout the process. Communication is key, and we’re happy our texts and emails kept you in the loop. We're also pleased that our thorough assessment helped clarify what needed fixing—no one likes a surprise visit from the repair fairy! If there's anything else we can assist you with, don’t hesitate to reach out. Your feedback makes us strive for that extra star!

Employees worked with

Verified Customer
High Point, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Knowledgeable, professional, informative
An ideal customer experience!
Carmine C. from Carmine's Import Service responded on 10/08/2024 09:36 AM

We're so glad to hear that you had an ideal customer experience with us! Your satisfaction is our top priority, and knowing that we hit the mark makes all our efforts worthwhile. If there’s anything else we can do to keep that five-star vibe going, just let us know. We'll keep the good times rolling!

Employees worked with

Verified Customer
Kernersville, NC
2021 Tesla S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
10
Absolutely Superb Tesla Model S Service - They answer the phones!!! Tesla High Point was MISERY
Coming from Tesla High Point service this was a dream come true. Not only is Tesla High Point 45 days out on an appointment the staff seems incompetent.
Dillon S. from Carmine's Import Service responded on 09/28/2024 09:38 AM

We're glad to hear that your experience with us was a breath of fresh air compared to the wait and woes at Tesla High Point! It's our goal to make car service feel less like a scheduling nightmare and more like a joyride. We're here to provide efficient and competent help without the wait. If you ever need us again, just know we're ready to keep the dream alive.

Employees worked with

AF
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Ayodele F.
Mc Leansville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2024
verified customerVerified Customer
9
Perfect Service.
Maxx was very attentive, explained the problems with my car and advised on what is required which helped me in making an informed decision about my car.
Dillon S. from Carmine's Import Service responded on 09/22/2024 09:35 AM

We're glad to hear that Maxx was able to guide you through the car conundrum! It's always our goal to serve up clarity along with our services – no one needs a car mystery on top of everything else. If you ever need more advice or have questions, remember, we're just a pit stop away! Your trust in us means a lot.

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2024
verified customerVerified Customer
10
Outstanding Tesla Model S Service
I had my rear differential oil changed, and my brake calipers cleaned and lubed. They also recommended an air conditioning treatment. I thought it was weird to have done in the cold weather but after they explained it to me and how it affects range and also my interior windows fogging along with system longevity it made perfect sense. The car had a fresh double mint gum type smell after the a/c service which I enjoyed.
Employees worked with

Verified Customer
Kernersville, NC
2021 Tesla S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
Absolutely Superb Tesla Service - They answer the phones!!!
Holy cow, real people answer the phones and actually know about cars. Imagine that! Will never go back to the Tesla dealer ever. OMG! Thank you. And they gave me Uber vouchers too!
Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2023
verified customerVerified Customer
10
Lexus Service and Wheel Alignment
Tired of the Lexus dealer. Had my brake fluid flushed, my rear brake pads replaced, a tire and wheel alignment. Nice job. Wish the car Wash was done better but overall much better service than Lexus dealer which is surprising. Remote pay options so I didn’t have to rush back.
Stuart M. from Carmine's Import Service responded on 03/27/2023 09:49 AM

Thanks for the honest review, we appreciate your business.

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
First Class visit. Wow. Thanks.
Not cheap. But I cannot remember the last time I received something really great that was not a little pricey. Would rather pay more to get a lot more than deal with these second rate mom and pop stores.
Stuart M. from Carmine's Import Service responded on 01/17/2023 04:54 AM

Glad you appreciate our premium service, give us a call anytime.

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
10
Wheel Alignment on my BMW 528 is Awesome
Thanks guys! Wheel is actually straight. At first I did not think so but it is. I wish someone would have told me my service due light was on though!!! Anyway I can bring it back.
Stuart M. from Carmine's Import Service responded on 01/12/2023 09:24 AM

Thanks for taking the time to review us, and letting us come back to pick up your vehicle to get it checked for service. 

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2022
verified customerVerified Customer
10
Great work on my Porsche!
Thanks guys for handling my Porsche stuff. Took a bit longer than I thought but sick of getting stuff done at these other places and having to take it back. Would rather just wait and get it done right. See you next time.
Stuart M. from Carmine's Import Service responded on 09/14/2022 07:29 AM

We appreciate you taking the time to write a review! Call anytime.

Employees worked with
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