Business Solutions
SureCritic / Makes / Hyundai / IONIQ 5 / 2025

2025 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(695 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.2
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.4
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Fun
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.5
    • Performance
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Interior
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Styling
  • Poor
    Fair
    Good
    Excellent
    8.8

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(695 Reviews)
Write a Review

Reviews

JW
gravatar
John W.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Great car and no range anxiety. It’s a very practical hatchback.

Easily 320 miles of range on an overnight charge. Very quick and headache free..
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
AA
gravatar
Alan A.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Great, Fun Car with some drawbacks

The Hyundai Ioniq 5 is, at its core, an excellent EV. I love the futuristic design, the spacious interior, and the smooth, responsive performance. It’s one of the most enjoyable EVs to drive and stands out on the road in a really positive way. That said, living with the Ioniq 5 has exposed some real frustrations. Hyundai made some strange decisions with feature availability — for example, you can’t get memory seating unless you buy the highest trim. It makes little sense, especially since the car offers unique driver profiles that don’t actually adjust much of anything meaningful. It feels like an incomplete idea. I’ve also run into some quality control issues that are hard to ignore. My car came with noticeable front and rear bumper gaps, and even something as simple as the license plate holder is positioned awkwardly low. Small things like this make the build feel a little rushed, which is surprising for such a high-profile EV. On top of that, Hyundai as a brand has been difficult to deal with. Customer service is painful — reps are often clueless, unable to answer basic questions, or struggle to process even simple requests. My dealership experiences haven’t been much better, unfortunately. They give off the vibe of a shady used car lot, not the professional atmosphere you’d expect when buying a modern EV. Bottom line: The Ioniq 5 itself is a fantastic car — innovative, stylish, and fun to drive. But Hyundai undercuts its own product with questionable feature packaging, quality control slip-ups, poor customer service, and a lackluster dealership network. If they can clean up those areas, the Ioniq 5 could truly be a segment leader.
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
GB
gravatar
Gene B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Great car with some charging issues

I really like almost everything about this car. So far my only problem is that the battery charging management system is not robust enough for the Texas summers. This make it difficult to keep the battery charged up in the summer. This is specifically a problem with the 110 volt charger that came with the car. I believe the the charge port connector get to hot and shuts down charging.
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 6
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
MS
gravatar
Matthew S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Good Car, Weird Software Limitations

The hardware for this car is rock solid. Tons of torque, especially in sport mode, great clearance so I've never bottomed out even with tricky driveways and plenty of storage space. The one exception to the "rock solid hardware" is the center console which feels flimsy, like it'll break The software is OK for the most part but there are some WEIRD limitations: * You cannot save your preferred regenerative brake setting. Instead you have to set after turning on the car EVERY SINGLE TIME * Android Auto is great, but if you plug your phone in before wireless Android Auto kicks in, your phone will use wired Android Auto and it disconnects every few seconds * The car announces red-light cameras even when using Android Auto when the built-in navigation should be turned off. There doesn't appear to be any way to turn this "feature" off * You cannot set your preferred home screen. I always want the car to start with "media" by default, but I have to press the "media" button after the car starts every time with no apparent way to change this. * The driver login is excessively long. It would be way better if it detected the key currently in use and just used that profile * There's no way to disable the "confirm" screen. I don't need this confirmation, especially after the 50th time seeing it, please let me bypass it.
    Value
  • 6
    • Build Quality
  • 8
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 7
    • Features
  • 4
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
MM
gravatar
Michael M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2025
Verified Review

Ioniq 5

Neat car, with room for improvement.
    Value
  • 3
    • Build Quality
  • 5
    • Reliability
  • 3
    • Exterior
  • 4
    • Interior
  • 5
    • Features
  • 6
    • Fun
  • 4
    • Performance
  • 5
    • Comfort
  • 5
    • Styling
  • 3
Hyundai Motor America responded on 08/25/2025 11:02 AM

Hello Michael, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
SG
gravatar
Sridhanya G.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

I drive IONIQ 5 2025 and I'm proud of it

Great experience and features. Fun and sporty as well. Minor improvements in IVI needed
Recommended
    Value
  • 9
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
EC
gravatar
Eugene C.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Fast, quiet, smooth, fun

Great car. I wish the birds eye view was standard. Glad to have the a great warranty in case i need it.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 9
JE
gravatar
Jong E.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

she is good and very eagy to enjoy driving

easy and smiple, she is very stong and the other hand very soft to enjoy. but the milige to go need inprove.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DD
gravatar
David D.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

First electric, first Hyundai

Have owned BMW, Mercedes, Toyota, etc. This is best car we have ever owned.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MH
gravatar
Mary H.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2025
Verified Review

Excellent choice

Very good car. A little difficult to understand all the features and how they work.
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 8
TB
gravatar
T B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2025
Verified Review

2000 miles with the Ioniq 5

Overall, this is a comfortable, superbly engineered vehicle and I only have two complaints: the climate control display panel and the row of buttons below it are virtually invisible in bright sunlight. Someone on the design team really missed the ball on that. But the real disappointment is a loud body creak coming from the rear hatch area when riding over broken pavement or around corners when the body flexes. Started around 250 miles on the odometer. Not something I would have expected for a car this expensive.
    Value
  • 5
    • Build Quality
  • 3
    • Reliability
  • 3
    • Exterior
  • 8
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
CT
gravatar
Charlie T.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2025
Verified Review

Very Nice First Electric Vehicle

This is my first electric vehicle. It has most of the features I think that I would want. No Self Drving Features yet. Some sort of kick to open the back trunk would be good.
Recommended
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 9
VN
gravatar
Vickie N.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2025
Verified Review

I love this car!

Fun to drive and fun to pass by the gas station and wave bye-bye!
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
LG
gravatar
Leo G.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

It does it all!

Excellent overall experience. It's loaded with driver safety/convenience electronics, responds very quickly, and a pleasure to drive.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
TF
gravatar
Thomas F.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

I love this car!

I love how user friendly everything is in the vehicle from the touch screen to the steering console and controls. Charging at home has been seem less so far. The pickup and the handling are both factors that make the driving experience top notch.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 8
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 9
CB
gravatar
Carolyn B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2025
Verified Review

IONIQ 5 2025

Overall tech is great. Ergonomics are pretty good. The “gear shift” and wiper controls are close and easy to confuse. Most irritating is that the doors don’t lock automatically when I walk away and the charger is on the wrong side for the Tesla chargers
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 8
HP
gravatar
HOWARD P.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

Great ride and comfortable

The car itself is a very nice ride and runs extremely well. Adaptive cruise control and lane assistance with new DAW is the only drawback, but this is on all makes of new cars with same issues, which currently has no fix.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JL
gravatar
John L.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

Hyundai Feedback

I like the Ioniq 5. I always wanted an electric car and, it's early, but the Ioniq 5 has exceeded expectations so far.
Recommended
    Value
  • 10
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 8
JL
gravatar
Joan L.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
Verified Review

Love my Ioniq 5!

So many great safety features! Easy charging, good acceleration, beautiful interior. Love all the cameras.
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JN
gravatar
James N.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Odds and ends

Every vehicle should have dual visors on each side and engineers really messed up with these miserable adapters we need to use when charging.
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 9
Displaying 20 Reviews

Businesses Near You

  • Hyundai Dealer
  • Used Car Dealer
  • Auto Maintenance
98%
Towne Hyundai Orchard Park
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5163 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 ReScores)
Appointments
  • Hyundai Dealer
  • Genesis Dealer
  • Auto Maintenance
100%
Lee Johnson Hyundai of Everett
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(197 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 ReScores)
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
98%
Duncan Hyundai
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1628 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
96%
Tim Moran Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4400 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(112 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Lee Johnson Hyundai of Everett
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4492 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(172 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
High Desert Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1686 Reviews)
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(44 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Jim Click Hyundai of Green Valley
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1425 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Hamilton Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(252 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Don Wood Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(678 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
95%
Jim Click Hyundai Auto Mall
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3635 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 ReScores)
Appointments
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.