Hello RENATA, thank you for sharing your feedback on your 2024 Hyundai IONIQ 5. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.   

Hello Eric, 

Thank you for bringing this to our attention. The review is from a legitimate company that sends out surveys on behalf of Hyundai Motor America.  This is not the experience we want for our customers. If you have any concerns, please contact Hyundai Motor Finance at (800) 523-4030. 

Hello Juliann,  We are truly sorry the experience at HMF was not to your satisfaction. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc.

Hello Jessica,

We would like the opportunity to investigate this. A representative will be in touch with you shortly to investigate further ^cc.

Hello Reynaldo,

Thank you for sharing your feedback about your 2024 Ioniq 5.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc

Hello Justin,

We are sorry to hear about your experience with your 2024 Ioniq 5. We recommend taking it to the dealership when the issue occurs next time. If you have any questions or concerns after the dealership visit, please contact our customer care center at (844) 462-5557. Thank you. ^cc