2023 Hyundai IONIQ 5 Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.4

(991 Reviews)

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Scott K.

2023 Hyundai IONIQ 5

Verified Owner

07/31/2025

Verified Review

I love the Ioniq 5 overall, but it has a few problems.

The Ioniq 5 excels in every area except what I will mention. 1 The keyless entry system does not lock automatically when you walk away. I bought a kit to lock the car after 10 seconds. 2. No rear windshield wiper, corrected on the 2025 model. 3. Wired access to Android Auto, I bought a wifi adapter to connect to the USB, to keep the phone from having to be plugged in at all times. 4. The stock tires from Michelin had the acoustic dampening foam come off the tire and cause violent shaking of the steering wheel at 65 m.p.h., took it to tire shop and the removed the loose foam. 5. The paint is too fragile, swirlix patterned formed before a year was out. 6. The ICCU, (integrated charging control unit) I have brought it in for preventative service for the ICCU three separate times, my car was symptom free, but it seems Hyundai still hasn't corrected all of the causes of the ICCU failing.

Recommended

Lorraine S.

2023 Hyundai IONIQ 5

Verified Owner

07/31/2025

Verified Review

Loved the Ioniq5 went back and forth from NY to Fla no problems ever

Needs more beauty inside

Recommended

Jonathan K.

2023 Hyundai IONIQ 5

Verified Owner

07/31/2025

Verified Review

Best Car I Ever Owned

Musta great car overall. Only thing that could I,prove is winter range.

Recommended

John Z.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

SIMPLY THE BEST ELECTRIC SUV

Performance is excellent

Recommended

Christopher D.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

Best New Car Ever

I have purchased many cars new and used. The Hyundai is the best new car I have ever purchased. The only one I haven’t had to return for a repair within days or weeks of purchase. The Hyundai is well built, and just simply works. Battery EV, fast charging, long range is bonus!

Recommended

Kenneth G.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

Great vehicles with a few software needed change changes

There’s a few things that I would like to see different on the vehicle One the speedometer is pushed to the left of the screen which you can rarely see. I would like that to be center position instead of tire pressure and all the other information things that you can roll-a-deck through. The second is the cruise control can be overly complicated Everything else seems to be well fought out on the vehicle. Other than the fact they need to go 48 V architecture so the air-conditioning doesn’t zap 30% of the battery when it’s running.

Recommended

Daniel G.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

Good Experience with First Electric Car

Fun to drive, good range, easy to maintain. Early charging and 9v battery issues now seemingly resolved.

Recommended

Elena T.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

Smooth and stylish ride

I love the feeling of spaciousness inside my Ionic 5. I like how it handle on the road and that I never have to touch a gas pump again!

Recommended

Frances R.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

I love driving my car. I wish I had a reason to drive more often.

Fantastic!

Recommended

Tanya M.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

Love my car - with caveats

Ioniq5 is a joy to drive. It's comfortable, quiet & zippy. I have driven it over 36k miles in the 2-1/2 years I've owned it, including a 5,500 mile road trip. Some design specs are not great - door handles, no rear wiper. Charging throughput has never been as high as claimed. My charging port recently needed replacing. And modern "safety" features are aggravating (not EV exclusive). The app is handy but sometimes doesn't work. The safety of this car isn't highlighted enough. Solid on snowy roads. Wet roads, no problem. Corners beautifully. It's as heavy as a tank & survived a front-end road debris encounter with minimal damage. You will never get boxed out when merging on the interstate.

Recommended

Amr N.

2023 Hyundai IONIQ 5

Verified Owner

07/30/2025

Verified Review

Good car with some design flaws and subpar service

The 2023 Ioniq 5 does well in terms of comfort and reasonably fast charging, and the exterior design is eye-catching and modern. However, the vehicle is not very maneuverable due to its excessively wide turn radius, and having to take the car to service for the several recalls was inconvenient to say the least. For the price, the lack of wireless CarPlay, cheap interior features such as lack of cover panel above the pedals, and poorly designed shifter that makes the driver seat uncomfortable for tall drivers makes the vehicle not a good value for the money. In addition, the dealer model is predatory. Dealer-added markups and unnecessary services to increase the price makes buying a new car an unpleasant experience. This can be avoided by having a direct to consumer model. The service at the dealership is also very poor, and the service consultant turnover rate is high, so there is no ownership of customer concerns; and they often don’t know the needs of the vehicle and are more focused on asking for a good score on the post-service survey because, in their words, “that’s how they get paid.” I have not had a good sales or service experience with Hyundai.

Hyundai Motor America responded on 07/30/2025 11:30 AM

Hello Amr,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department.
We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc

Judith K.

2023 Hyundai IONIQ 5

Verified Owner

07/29/2025

Verified Review

quiet, smooth, spacious

I have always liked the styling and interior. It is quiet (now that the rear door rattle is fixed). It has great power on the road, tracks straight, very controllable,very comfortable ride, and the auto assist highway driving makes me feel safer and more comfortable.

Patrick C.

2023 Hyundai IONIQ 5

Verified Owner

07/29/2025

Verified Review

Despite issues, love the car!

1. The control box needed to be replaced because it would not charge. But there was zero explanation or feedback from the dealer. 2. There has been confusion about when to get service, what things are included, and who maintains a record of service. 3. Blue Link is interesting, but certainly not worth the price of subscription. 4. The navigation system is crude and virtually unusable, particularly when compared to Google Maps.

Recommended

Michael K.

2023 Hyundai IONIQ 5

Verified Owner

07/29/2025

Verified Review

Charging system failed after 2.5 years

We love the Ioniq 5. Very comfortable and great ride. However, we had recently issues with the 12 V battery not charging in certain situations and the level 2 charging capability not functioning. We csn only use level 3 chargers right now. Dealership is still analyzing the root cause for 3 weeks without resolution. Not sure if it is the ICC unit. Diagnostic tools need to be improved.

Hyundai Motor America responded on 07/30/2025 06:16 AM

Hey Michael, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A team member will be in touch with you shortly. Thank you.^cc

Stanley H.

2023 Hyundai IONIQ 5

Verified Owner

07/28/2025

Verified Review

2023 Ioniq 5 review

Ioniq 5 experience has lessened since first acquired,

Hyundai Motor America responded on 07/29/2025 06:31 AM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Stanley. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc

John S.

2023 Hyundai IONIQ 5

Verified Owner

07/28/2025

Verified Review

Great car-needs a bit more work on fit and finish.

Would love to see the 2026 version!

David J.

2023 Hyundai IONIQ 5

Verified Owner

07/28/2025

Verified Review

Cool looking but....

Overall IQ5 has served us well however it does come with few issues (charging and had to visit dealership 4-5 times). Android (wired) and navigating to certain functions....otherwise its 7.5 out of 10.

Doug A.

2023 Hyundai IONIQ 5

Verified Owner

07/28/2025

Verified Review

Great car, customer care lacking

The car is very well thought out, with a few major exceptions.

Recommended

Brendon B.

2023 Hyundai IONIQ 5

Verified Owner

07/28/2025

Verified Review

We really love how the Ioniq 5 is spacious all around.

Not only does this car make people say "oh space car", it makes them ooh and aah when they get inside. With a back row that adjusts horizontally and vertically, space is never an issue in the back seat. Plus the back row folds down giving enough space for trips to the hardware store or packing up for a camping weekend. You can't beat the quiet of an electric car and this is no different. The display dashboard display is sleek and easy to use (with Android and iPhone) plus the safety features like lane assist, collision warning, and blind spot detector are a luxury I didn't know I needed.

Recommended

Kenny B.

2023 Hyundai IONIQ 5

Verified Owner

07/28/2025

Verified Review

Comfortable Ride full charge doesn’t get you very far

Navigation is horrible no back window wiper why even put in the glass might as well leave it solid . I paid top dollar for a limited with all extra warranties. I definitely overpaid very disappointed.

Hyundai Motor America responded on 07/29/2025 06:56 AM

Hello Kenny, Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc

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