Business Solutions
SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(790 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.4
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(790 Reviews)
Write a Review

Reviews

MM
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Matthew M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
Verified Review

My best car experience

I purchased my Hyundai Ioniq 5 in October 2022, and it has been the most reliable vehicle I have owned so far. The vehicle itself is so fun to drive and has made the transition from an ICE car to an EV. The vehicle has a lot of fun features that make driving more enjoyable, like the 360 camera view when reversing, lane change assist and the augmented reality.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MN
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Matthew N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
Verified Review

An overall good EV.

Overall, our Ioniq 5 has been good and for what we bought it for, mostly an in-town commuter car, it does the job. We have had good and bad road trips with it. But, the biggest issue that has soured our experience with EVs was the issues with the 12V system and the ICCU.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
AL
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Amy L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2025
Verified Review

Fun to Drive

Fun to drive, reliable. The only issue is that there are too many recalls.
Recommended
    Value
  • 5
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 8
KL
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Karen L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2025
Verified Review

12 volt battery failure. No back wiper.

Left stranded.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 6
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 8
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 8
AS
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Anne S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
Verified Review

Amazing EV!

We love our Ioniq 5. It’s super comfy, fun ton drive, and has a long range. So happy with our purchase!
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MT
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Michael T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
Verified Review

Better than I expected.

I had been eyeing one of these for a few years. I finally got the chance to buy one at the price I was willing to pay and let me tell you, I have been blown away. I love the tech, the comfort, the little things. I love that it feels bigger inside than it looks from the outside. I love how fast it can go and how easily it regens the braking. Great car. Very pleased.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
FZ
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Fabian Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2025
Verified Review

Great car. Would like a longer range.

Fun to drive and looks great. Driving range needs to improve, even if to sacrifice other features.
Recommended
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
WG
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Wolfe G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2025
Verified Review

The car was great before the ICCU failed

I greatly enjoyed my Ioniq 5. It was responsive, well-designed and seemed very reliable right up until it wasn't. The ICCU and battery failed, and it's now been weeks waiting for the required parts to be delivered, leaving the unusable car sitting at the dealership.
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 4
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
SC
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Sean C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/26/2025
Verified Review

Ioniq5

Glad to be done with 3 year lease
    Value
  • 6
    • Build Quality
  • 6
    • Reliability
  • 5
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 5
    • Fun
  • 6
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 7
Hyundai Motor America responded on 05/27/2025 07:40 AM

Hello Sean, we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc
LS
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Lois S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

Nice to look at, fun to drive

I get a lot of complements about my car and love driving it.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JC
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Julio C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2025
Verified Review

Best car I have ever own

Best car I have ever owned with the worst Service I have ever experienced.
    Value
  • 8
    • Build Quality
  • 7
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 10
JD
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Jan D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

My Ionic 5 is a pleasure to drive.

Great car.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MF
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Marian F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

What's not to like?

Hyundai knows how to design a pretty sweet ride with the Ioniq 5. The car handles well, has an impressive array of safety features, feels comfy on longer drives, and looks pretty darn cool too.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 10
AH
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Anthony H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

Mostly awesome

Love the car overall. Really hope the ICCU issue is sorted permanently. Miss having a rear wiper. Rear hatch still squeaks despite service. Other than those three things, amazing car.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 7
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MR
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Matthew R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/26/2025
Verified Review

ICCU ruined this car

I’ve had two ICCUs fail in less than two years. It’s taking over 8 weeks to fix it this time.
    Value
  • 7
    • Build Quality
  • 2
    • Reliability
  • 1
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 7
Hyundai Motor America responded on 05/27/2025 07:52 AM

Thank you Matthew for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
CG
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Crayton G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2025
Verified Review

Pretty Good, nearly great

Love the vehicle overall but some small annoyances that hold me back, although they may be addressed in later models. Suspension wallows especially the rear, most noticeable on higher speed exchange ramps Door locking and unlocking is really annoying. Especially the charging door, when the car is unlocked (like in my garage) the charge door still locks. Continued dc battery charging issues and updates concerning
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 6
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 9
KA
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Kathleen A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
Verified Review

Nice electric car

Nice car, worried something will break
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
NA
gravatar
Norma A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
Verified Review

Disappointed

This car is great except for one thing. The turning circle is like a double decker bus. Very difficult and very annoying. I will not be buying this car at the end of the lease.
    Value
  • 5
    • Build Quality
  • 7
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 7
    • Styling
  • 10
DV
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David V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
Verified Review

2023 Ioniq 5

Overall satisfactory with minor annoyances.
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
CN
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Csaba N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2025
Verified Review

We loved it first, disappointed now

We loved our first Electic car ! Looks great, less maintenance, great acceleration plus close to free charging at home. But less then 10K miles in the car it is broke down at middle of the road. After 40 days it is still in Meriden Hyundai service, no information when it will be fixed.
    Value
  • 5
    • Build Quality
  • 7
    • Reliability
  • 1
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
Hyundai Motor America responded on 05/23/2025 01:15 PM

Hello Csaba, we would like to further address your vehicle concerns. One of our specialists will be reaching out to you shortly to further assist. ^cc
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