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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(786 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.5
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(786 Reviews)
Write a Review

Reviews

DD
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Darius D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2025
Verified Review

Overall really like it

Car is really good. The biggest negative is the lacking of a rear windshield wiper. I don’t know who thought that was a good idea. You really cannot see our the rear windshield when it rains. A serious safety concern. I like how quickly it charges. I wish the car had more range. If you only charge to 80% (as they recommend), then effectively your range is only ~200 miles. And if you have a strong headwind, much lower. I wish the CarPlay gps directions could merge with car navigation system.
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
SG
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Scott G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
Verified Review

Near perfect vehicle for it's price

The car is near perfect. Love the eye-catching style and performance. Range has never been a problem. Great charge speeds. Besides minor gripes, mostly related to an unintuitive infotainment system, the vehicle itself is almost perfect.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SD
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Susan D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2025
Verified Review

Review of 2023 Ioniq 5

Overall I have been happy with my car. The rear window is unsafe in rain fog and snow. My wireless charging port does not work. I can not use my voice activated phone calls
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 7
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
WC
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William C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
Verified Review

Great car, good experience, minor annoyances

Car drives great, feels safe and sporty at the same time, functions as hoped. Dealer has been typically good to deal with - they understand the car, but occassionally suggest expensive solutions. The Electrify America charging was a great program for us and helped us get comfortable with road trips in an EV. Primary complaint is the USB jack for Carplay in the front is not capable of maintaining a connection; we've given up on it and just use a bluetooth connection. Carplay was a very convenient feature when we could use it.
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 6
    • Interior
  • 9
    • Features
  • 6
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 8
SW
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Steven W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
Verified Review

truly an ugrade

My Ioniq 5 is an outstanding vehicle. It is comfortable, quick, spacious and weather ready. I am glad I chose it.
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
DM
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David M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2025
Verified Review

Fun car to drive, driver’s seat very adaptable, wish range was greater

The Ioniq 5 allows me to drive as though I’m driving a stick shift by my using the one pedal driving ability to control speed and braking as I would use a manual transmission to downshift rather than the brake pedal to slow the car. This gives me good control. It is comfortable and very quiet, and the driver’s seat variability in position accommodates well the significant difference in height between my wife and myself - we each can get a good setting. Its acceleration is phenomenal. I wish the range were more - ours is about 230 miles at most and usually less depending on weather and speed. It does have an annoying creak in the rear hatch that has not been fully fixed despite numerous attempts by Hyundai over the past 2 years. Finally, many strangers come to me in parking lots to find out what kind of car it is because of its distinctive styling.
Recommended
    Value
  • 9
    • Build Quality
  • 7
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
EZ
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Emil Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2025
Verified Review

Is good but not excellent. Late technology and boring.

Run good! But left behind in high technology expectation. The rate of satisfaction in only 75%
    Value
  • 1
    • Build Quality
  • 8
    • Reliability
  • 5
    • Exterior
  • 8
    • Interior
  • 6
    • Features
  • 4
    • Fun
  • 4
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 8
JJ
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John J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
Verified Review

Best of all cars owned

Over the 60 years of my car ownership, I’ve owned over two dozen cars. My Ioniq 5 is the very best of all of them. To be honest, I usually find myself thinking about what my next vehicle purchase will be almost as soon as I start the latest new car ownership. It’s been over two years now and I have had no thoughts of driving anything else. There’s a real sense of satisfaction for me to sit in the driver’s seat and that continues every time I’m in it.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
EI
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Edward I.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/13/2025
Verified Review

OK worked great at times and at times not so well.

Overall good car, good mileage with charges. Rides fairly smooth and comfortable enough. However I think I got the car before the kinks and irregularities were worked out. I had some stupid issues with the car and I feel like it could've been worked out if they had more time to fix them properly.
    Value
  • 4
    • Build Quality
  • 5
    • Reliability
  • 6
    • Exterior
  • 8
    • Interior
  • 6
    • Features
  • 4
    • Fun
  • 5
    • Performance
  • 5
    • Comfort
  • 5
    • Styling
  • 8
Hyundai Motor America responded on 06/16/2025 07:32 AM

Hey Edward, thank you for sharing this information with us. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 or visit www.hyundaiengineinfo.com. Thank you ^cc. 
BO
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Bill O.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
Verified Review

Good experience once we learned how to chargee on the road.

Great to drive. Easy to leave for long periods with no problem.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
KZ
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Karl Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
Verified Review

Awesome hi tech vehicle

Hyundai Ioniq 5 is the first full electric vehicle I have owned. It is whisper quiet, fast, and I always get compliments on it. It is like owning a spaceship
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SO
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Susan O.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2025
Verified Review

Love the Car, But . . .

Recalls a problem
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 5
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
CK
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Cameron K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2025
Verified Review

Love this car

There isn’t much I don’t love about this car. It’s responsive, fun to drive and has a lot of safety features built in. It has plenty of storage and the range is great. I still enjoy driving this car after 2.5 years and would easily get it again.
Recommended
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 7
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 8
HH
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Hai H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/12/2025
Verified Review

The vehicle keeps getting dead

Completed all recalls but vehicle keeps getting worse and dead. Shaking a lot
    Value
  • 5
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 8
Hyundai Motor America responded on 06/12/2025 10:04 AM

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns about your 2023 Ioniq 5, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
DH
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Douglas H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
Verified Review

Sport car thrills at less than economy car operating costs

The range is more than I need for day to day driving. I charge it at home about 6 or 7 times a month. It accelerates effortlessly when needed. The maintenance needs are limited to tire rotations. The car is always a pleasure to drive. I also enjoy driving past the crowded gas stations.
Recommended
    Value
  • 9
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 7
SM
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Sharon M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
Verified Review

Great car!

Great design and look, sporty but also great family SUV, great pick up, safety features, technology. Smooth, comfortable ride.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
PH
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Paul H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
Verified Review

8/10 Would Recommend

Fun car to drive. Some battery issues. A NACS adapter would be nice.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 7
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
RM
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Ruth M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
Verified Review

Attractive car

Mostly men comment on my car. They all like my vehicle.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RH
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Rebecca H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2025
Verified Review

Would purchase again, but missing some safety functionality

I’m satisfied with the purchase of this car and intend to keep it long term. The lack of rear windshield wiper is a safety hazard as the rear windows collects dirt, snow, and water from rain, which severely impede visibility. The headrest does not allow for a ponytail so my neck is always tilted forward and this is very uncomfortable during longer drives. It can potentially be very unsafe during an accident as well. The turning radius isn’t great either, which is unfortunate on narrow/crowded city streets. Overall, the vehicle is adequate, but I wouldn’t give it 5 stars. I’m also aware that the interior quality has decreased in the models of subsequent years so I likely would not purchase another car from a later year production.
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 7
    • Interior
  • 10
    • Features
  • 4
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 7
    • Styling
  • 10
AK
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Alan K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2025
Verified Review

Mostly great car, incredibly poor support from Hyundai

The car is really fun to drive, has excellent range and has good features. It has had a couple of significant systems problems with charging and the 12V battery, as well as an annoying tailgate rattle. Hyundai has not adequately fixed any of them. National Hyundai customer support delays, ignores, claims no knowledge of widespread problems, and never, ever follows up.
    Value
  • 3
    • Build Quality
  • 6
    • Reliability
  • 3
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 9
Hyundai Motor America responded on 06/11/2025 01:31 PM

We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information and feedback to the appropriate department. ^cc 
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