2023 Hyundai IONIQ 5 Reviews - Verified Owners

Category Summary

(Avg. out of 10)

Reviews

4.3

(1666 Reviews)

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Margaret B.

2023 Hyundai IONIQ 5

Verified Owner

07/17/2025

Verified Review

First EV, not ecstatic with vehicle

I'm leasing this car. The vehicle itself is fine, but having to take it to the dealer four times in two years for software updates is a pain since we live 90 minutes from the dealer. It's also worrisome to drive it in the cold because of range anxiety. The deal killer for me is the lack of a back windshield wiper. The back window gets coated with mud, rain, and snow, and I can't see out of it. I backed into a pole that I could not see.

Alan A.

2023 Hyundai IONIQ 5

Verified Owner

07/17/2025

Verified Review

Great car. Reliable and well-appointed.

This is a solid EV in all respects. It performs well, and is very reliable. Very few issues apart from dealer service, which is not as timely as one would hope. Only downside is lack of back window wiper, and minimal space getting into/out of the driver's side of the car.

Recommended

Rodney S.

2023 Hyundai IONIQ 5

Verified Owner

07/16/2025

Verified Review

Fast, fun, reliable

Fun fast reliable

Recommended

Donna F.

2023 Hyundai IONIQ 5

Verified Owner

07/16/2025

Verified Review

Still have range anxiety...

I have had my car for 2 1/2 years now, and I still don't take it on long road trips. Especially in the summer, I am concerned that using the A/C and driving long distances with spotty charging sites, will either have me charging at every station and/or my mileage will be significantly reduced.

Dominick M.

2023 Hyundai IONIQ 5

Verified Owner

07/16/2025

Verified Review

Good car. Below average service

Car has been great. Folks at dealership have been great. Hyundai has no idea how to provide service for an electric vehicle. "Scheduled service still involves an oil change, and no electric specific services"

Robert M.

2023 Hyundai IONIQ 5

Verified Owner

07/16/2025

Verified Review

One of the best EVs on the market

Our 2023 ioniq 5 SEL it's 2 years old today and we love it. It needs a rear window wiper and that was fixed on the 2025. The ICCU was finally fixed with a software update. Car is comfortable to ride in great acceleration to merge and a very quiet inside the car. The range is good and we have been supplied for free with a Tesla Style plug for charging so that extends the ease of recharging using Tesla charging station on a trip. Our only concern is the current Administration total dislike of EVs and renewable energy.

Recommended

Kai H.

2023 Hyundai IONIQ 5

Verified Owner

07/16/2025

Verified Review

2023 Ioniq 5 SEL

I purchased the vehicle as certified pre-owned (dealer owned) with less than 700 miles on the odometer. Overall a good EV, but does have a few issues. Wired Apple CarPlay/Andriod Auto frequently cuts out which makes it unusable. Route planning could be much better. DC charging location selection is poor for road trips. Very few OTA software updates to improve user interface. No rear window wiper makes visibility poor especially during winter months. I have a couple of minor build quality issues. On the positive side performance is very good, with a quiet and comfortable ride. Overall the interior comfort is good. Very fast DC charging makes roads trips easier. It’s nice to have V2L capabilities. I appreciate Hyundai providing a Tesla to CCS adapter for DC fast charging.

Howard F.

2023 Hyundai IONIQ 5

Verified Owner

07/16/2025

Verified Review

A Love-Hate Situation

Driving in town great. Driving out of town not great.

Hyundai Motor America responded on 07/16/2025 07:00 AM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Howard. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc

Brian H.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

A seniors delight

Cons the pockets on the right and left in the cargo area are covered over instead of allowing you to put objects in those areas which would be handy. I replaced the modest windshield wipers with Bosch silicone wiper blades. Switching increased my driver satisfaction immensely. I added a. Auto door lock function. Which was not existing on my SEL 2004 ionic five model and I added a camera which recorded forward video which was not on my ionic five 2004 SEL model. I added another level of carpet above the stock carpet, which is difficult to take off and clean so that I could just lift off the second layer of carpet and clean debris more easily than the stock carpet which has an awkward tab arrangement. I had to buy a magnetic disc to hold on my sunglasses because there is no sunglass storage area. I had optional mudflaps on the vehicle which came off when I went over a lip on a driveway and I had to pay $250 to get the cosmetic plastic flap reinserted by the dealer. The requirement that you go to the dealer for frequent tire rotations is an unfortunate but free option that is inconvenient for me because I don’t live near the Dealer. It burns up a day of my time to take it in for tire rotation.

Recommended

Charles K.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Great

I think it’s the greatest i wish it had longer battery life on the road and more charging stations

Recommended

Lester B.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Love the vehicle, but it could use some software enhancements.

I love the vehicle, but there are some software enhancements that would make it more usable and enjoyable.

Recommended

David J.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Good car except for the ICCU design problem

Recommended

Evan F.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Upgrade from our ICE car in every way

We love the comfortable and roomy interior, the unique look, and the rock solid performance.

Recommended

Timothy M.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Overall nice car but could be improved

Could be much better: WIFI software updates at home Better NAV system, use Google Maps

Elyse S.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Disappointed with Hyundai

Please refer to notes under "Cons."

Hyundai Motor America responded on 07/15/2025 12:35 PM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Elyse. A representative will be in touch with you to discuss your concerns further. ^cc

Steven Y.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Love fast charging, stylish car

Good looking, fast charging car, missing some key features

Recommended

Michelle A.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

No back wiper

the only bad thing I have tho say about my car is no back wiper. Otherwise I LOVE it. The speed is fabulous, the heat/air is great, it does use battery….but pretty much everything does. I seem to get good mileage driving local, 4.7, quite often. I thought you were going to send me a charging unit for home. Still haven’t received. I don’t know if I want to give it up or get a new one.

Recommended

Patricia A.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2025

Verified Review

Good but not perfect

I had high hopes for my Ioniq 5. For the most part, it’s been okay, but there have been numerous recalls requiring me to bring my car in for service. I would not recommend this car if you live in a rural community without a dealership nearby.

Sean P.

2023 Hyundai IONIQ 5

Verified Owner

07/14/2025

Verified Review

I love it

We got our IONIQ 5 Limited with a Lemon title for less than half what a new one would have cost, well worth that price, given that the issue it was returned for had been addressed by that point. I love it, it has all the features on my must have list and a fair number from my nice to have list as well...

Richard H.

2023 Hyundai IONIQ 5

Verified Owner

07/14/2025

Verified Review

a really fun car to drive

I am proud to drive an EV due to environmental concerns, and this is a " from the ground up" new design that has incorporated many safety and performance engineering aspects. The over 300 mile range with a full charge is impressive, and the acceleration when needed is great. It is very roomy inside since all the old vehicle drive train is not needed in an EV.

Recommended