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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1618 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1618 Reviews)
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Reviews

JK
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Jeffrey K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Overpriced Lease of Hyundai Ioniq 5

Pretty good EV, charging could be faster with longer range, will probably go hybrid with the next vehicle.
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DS
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Dan S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Mostly a great car, but they should fix the vibrating issue.

The Ioniq 5 has all the zip and character you probably look for in an electric car. But Hyundai appears to have a vibration issue they don't seem to be able to fix. I got a loaner from them while they took two months to think about it, and the Santa Cruz vibrated even worse—I mean a lot. My friend had a Hyundai, and it vibrated too. Anyway, I still liked the car on almost all the other issues you think about in a car. However, they should add a rear-window wiper. The way the Ioniq 5 is styled, dirt is sucked to the rear window and the only way I can get it cleaned is to wash it by hand at the end of the day. Not that big a deal, but one that could be avoided with a wiper. Otherwise, a car I like.
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CC
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Carlos C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2025
Verified Review

I dont recoment to buy this car

Have lots of problems plus value is more than half less what I pay for it...
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Hyundai Motor America responded on 08/20/2025 09:54 AM

Hello Carlos,

Thank you for sharing your feedback regarding your 2023 Ioniq 5 and experience thus far.  ^cc 
AA
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Abeer A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Best EV

The Ioniq 5 is a great EV. It’s comfortable, full of features, charges fast on road trips, and is easy to drive. The range is sufficient though could be longer at hwy speeds
Recommended
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BM
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Ben M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

good car, known 12V battery issue

good car overall, but there is a known issue of the 12V battery dying quickly (less than 2 years)
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RR
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Robin R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2025
Verified Review

Where is my NACS adapter?

Hyundai's CEO promises to provide everyone who bought an Ionic when I did with a free NACS adapter. Where's mine?
    Value
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Hyundai Motor America responded on 08/20/2025 06:37 AM

Hi Robin, you will receive your complimentary NACS adapter at the provided mailing address in approximately 16 weeks. A redemption email will not be sent, but you should receive a shipping confirmation email, if you are subject to receive email communications. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
MM
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Meredith M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

Good car

I’m satisfied with the car but there are small things you should address, particularly the lack of a rear wiper and the glare on the climate control panel
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SL
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Susan L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

Great car, great value

I love my Ioniq 5. It has proven to be quite dependable and comfortable. It has just enough features to make it feel like a luxury car but still be easy to figure out for a non-tech person like me.
Recommended
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DL
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Dana L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Best car I have owned

I have had the car two years with no trouble. I love how it drives!
Recommended
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MG
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Mayolo G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2025
Verified Review

Always had problems with battery 🔋

This is the fourth time I've taken my car in for the same problem. It suddenly won't start, and I have to ask for help measuring the battery. The truth is, I haven't gotten any results. It always happens after a while, and it fails again. I'm tired of this. The truth is, I want to return it and exchange it for something better...
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DW
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David W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

Wonderful driving experience.

Comfortable, quiet, and really nice to drive. It handles nicely and I love how responsive it is.
Recommended
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LD
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Lisa D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2025
Verified Review

Good Choice

I think the main things you want in a car including things like acceleration, battery life, handling, etc are good. There are some inconveniences that bother me like how the infotainment center isn't very intuitive. It's a lot of clicks to get to things. Sometimes you are guessing where those buttons are. The fans in the HVAC could be improved in terms of position to the driver and I don't love that full blast is the default when you turn it on. I think the rearview mirror shouldn't be as dark as it is. Sometimes it's really hard to see what's behind me. Also, the rear window is at such an angle that it could really benefit from a wiper blade or something for the water when it's raining. It's not upright enough that the rain trickles down quickly, and even the heat mechanism doesn't help it move quickly, so the window is often really obscured during rainy days, which is dangerous.
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LM
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Lance M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

Great value EV

The Ioniq5 is a great vehicle. It has held up well and offers many great features. The fast charging speed and range is a necessity when driving on road trips out west where there are few fast chargers. Opening up to the Tesla charging network makes that even easier. The only things I wish were different is a bigger front trunk and a bigger sub trunk in the back. That is the only design area I think Tesla Model Y is better.
Recommended
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LH
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Linda H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

Best vehicle ever.

Love my Ioniq 5. Comfortable and fun to drive. Hope it lasts me the rest of my life.
Recommended
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LA
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Lonnie A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/18/2025
Verified Review

The ICCU failed with less than 5,000 miles on the car.

The Integrated Charging Control Unit failed with less than 5,000 miles on the car. It took about a week to replace . Very inconvenient without a loaner car.
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Hyundai Motor America responded on 08/19/2025 07:35 AM

Hey Lonnie, Thank you for sharing your feedback regarding your vehicle and experience thus far.   If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc. 
DW
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Dean W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

Exceeded my EV expectations.

Purchased pre owned after shopping for months. Traded my Kona Ultimate to try the ioniq 5. This car has many amenities for the price . Drives quietly and is very responsive. Added features make this vehicle roomy and comfortable. Easy turning radius easy to park .
Recommended
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JU
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Johanna U.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2025
Verified Review

Overall, positive experience

As an entry into the EV market, this car is a solid choice. Ride is smooth, features are easy to use, car has been mostly reliable (once battery issue was resolved). In year 2, there's been a deterioration of quality - driver side door and center console both rattle, seal from the back door keeps detaching. Car also needed an alignment that was not covered under warranty. For a very low-mileage driver, these seem like issues that should not have happened so soon.
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JD
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Joseph D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2025
Verified Review

Excellent First EV

This is my first EV and I'm never going back. I've gotten plenty of compliments on both the interior and exterior of the car. Only a couple of gripes, but all minor. Very happy.
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JJ
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Jeffrey J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

Exciting Ride

The 2023 Hyundai IONIQ 5 is an exciting I really enjoy putting it into Sport Mode. I only wished it had more driving range and a 360 camera.
Recommended
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RG
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Ryan G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

North Dakota's first IONIQ 5

I was the first to buy an IONIQ 5 in the state. It was a fun feeling. She turns heads still two years later. I do hope she continues to get updates from time to time to keep things fun. I hope to own this car for another decade.
Recommended
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