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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1008 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    7.9
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.6
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.4
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1008 Reviews)
Write a Review

Reviews

AB
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Alan B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2025
Verified Review

Perfect in many ways.

The problems are man-made. The seat best buckle chime is always on, even at very low speeds. The school zone chime makes noise, even when the school zone is inactive (it’s the weekend!). The turning radius is a joke btw, but I guess that’s a whole different issue. Best looking car none the less.
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 5
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 6
    • Styling
  • 10
CC
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Charles C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
Verified Review

Best car I have owned

The Ioniq 5 is a roomy, well-designed, comfortable and tuned beautifully!
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
BW
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Brian W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
Verified Review

Smart, stylish electric vehicle that doesn't compromise range

The Ioniq 5 is by first electric vehicle and it was the right choice. It's performance, comfort and style set it apart from other brands. Love the pixel theme, seats, and spacious room.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
BB
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Barbara B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
Verified Review

Excellent car with a few design flaws

This car is so great, but why is there no rear windshield wiper? And why cant you open the charging port from inside the car? And why isnt the passenger seat adjustable electronically?
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
AR
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Aaron R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
Verified Review

Room is most important. The eyes front view screen.

The flat open front floor. The great driving range. The advanced technology. Safety.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
PL
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Philip L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2025
Verified Review

Great, other than ICCU failure

I have generally been really happy with my IONIQ 5, until I had an ICCU failure a couple months ago. The replacement took several weeks, and more concerningly, I started reading online about how pervasive the problem is, including other owners reporting repeated failures. I was lucky that mine failed during charging; I am nervous that it could fail again on the freeway. A relatively minor issue is that I find the proximity sensors occasionally very sensitive/noisy. I mostly just use CarPlay for the infotainment. That can also be a bit flaky at times.
    Value
  • 7
    • Build Quality
  • 5
    • Reliability
  • 6
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 9
WR
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Wesley R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
Verified Review

Comfortable fun and very safe vehicle

Very happy with the vehicle overall I highly recommend the Hyundai icon 5 it's quick on the takeoff easy to change lanes with the side view cameras overall a very comfortable safe vehicle to drive
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
TD
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Thomas D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
Verified Review

Nice car.

I really enjoy this car. The app could be better, and sometimes scheduled charging does not work. It would be nice if Hyundai would send me the NACS adapter that has been advertised for over a year. Despite that, it is my favorite car I have ever owned.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 7
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 8
BG
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Barry G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2025
Verified Review

Great car except for ICCU

I love this car. Smooth ride, great acceleration, quiet and fast charging until 4 months ago when it t would not charge on AC current. I waited 3 months for an ICCU replacement.
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 6
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 9
BM
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Bruce M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
Verified Review

Great car

Quiet, fast and comfortable
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
KA
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Kathryn A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2025
Verified Review

Drives well but too many battery and electrical issues

Drives well but battery and electrical issues were too soon and too many
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 5
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 9
Hyundai Motor America responded on 06/17/2025 02:22 PM

Kathryn;  Thank you for your feedback. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiengineinfo.com. Thank you ^cc.
ED
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Edward D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
Verified Review

Review

Fun, comfortable car. Very efficient, fast charging.
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 9
TO
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Tchaiko O.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2025
Verified Review

Beautiful but stops accelerating on highway

Car is beautiful but it stops accelerating when driving on the highway for over 3 hours when driving over 55 mph. I’ve taken it in but they can’t find anything wrong with it.
    Value
  • 4
    • Build Quality
  • 10
    • Reliability
  • 4
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 4
    • Comfort
  • 10
    • Styling
  • 9
LS
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Luke S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
Verified Review

Overall a great car

Hard to find fault with this car. It drives nicely, has great driver assistance technology, good range (though less in the cold), charges quickly and is very comfortable. Only real criticism is the strange lack of a rear wiper - the rear window quickly gets covered by dust/dirt/rain and becomes useless.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RS
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Richard S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
Verified Review

Best car I've ever owned.

Love the car. Has luxurious touches inside that riders always appreciate. Exterior looks great. Have not had any trouble for more than two years. I will never buy a gas car again!
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
SV
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Samuel V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2025
Verified Review

Could be a great car if 2 issues are fixed

Great car. Fun, spacious, responsive, comfortable.
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 8
Hyundai Motor America responded on 06/17/2025 09:28 AM

Thank you for your feedback. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiengineinfo.com. Thank you ^cc.
SZ
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Syed Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2025
Verified Review

VIP-level features but bad big battery and 12v battery experiences

Had lots of great experiences but not being able to charge car, having 12v issues, being stranded, having low eMPG (228 on full charge) makes it an expensive paperweight.
    Value
  • 3
    • Build Quality
  • 10
    • Reliability
  • 1
    • Exterior
  • 7
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 4
Hyundai Motor America responded on 06/17/2025 08:01 AM

Thank you for your feedback regarding your 2023 Hyundai IONIQ 5. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
LH
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Lori H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2025
Verified Review

Love the Ride

Smooth ride. Taking a long drive on a limited charging infrastructure in South Texas has been quite the challenge.
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
JS
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Jeremy S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2025
Verified Review

Quality control is poor

Overall car is alright. Quality of paint and accessories is poor for the price.
    Value
  • 6
    • Build Quality
  • 7
    • Reliability
  • 9
    • Exterior
  • 8
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
CD
gravatar
Cleta D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/16/2025
Verified Review

Many issues with the alert system and customer service is awful

Comments already sffef
    Value
  • 1
    • Build Quality
  • 5
    • Reliability
  • 2
    • Exterior
  • 5
    • Interior
  • 5
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 5
Hyundai Motor America responded on 06/17/2025 07:44 AM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Cleta. A representative will be in touch with you to discuss your concerns further. ^cc
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