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JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

JG
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James G.
Omaha, NE
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
16 Elantra 15000 mile service-James Gerken
Every person involved was courteous and kept their word about the service-where to wait and an honest schedule of events.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/24/2017 06:31 AM

Thank you for the 5 star survey. Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No thanks
Great
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/21/2017 04:45 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
PK
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Paul K.
Omaha, NE
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
We've had good service on our hybrid Sonata ever since we've owned it. We are quite happy with the vehicle and with a Santa Fe we previously owned.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/17/2017 09:12 AM

Thank you for the 5 star survey. Very glad to hear you enjoy your Hyundais.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DF
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Donald F.
Omaha, NE
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Would appreciate if you would correct name on acct..Don passed over a year ago.Repeat request!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/16/2017 01:51 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TS
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Teresa S.
Chandler, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendy team at Woodhouse
I had my 2015 Elantra trunk latch repaired. They had to order the part and I returned a week later for final visit. Although Hyundai had sent the wrong part, the team found the right part in Council Bluffs and immediately went to pick it up. I was planning to wait anyway, so the delay was not an issue. I enjoy the computer work station in the customer waiting room. Sydney helped me print some things I needed for my house hunting, and she had saved my winter scarf that I had forgotten the week before. Every single associate who saw me said a warm and friendly hello and engaged in conversation. Their service level was outstanding and very much appreciated.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/16/2017 01:57 PM

Thank you for th 5 star survey. Thank you for being part our Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CP
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Crystal P.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Owner
Very courteous!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/11/2017 04:52 AM

Thank you for the 5 star review and I will pass along the comment. Thank you

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Okay Service
Got it in no problem got charge 84 dollars for them to tell me my horn doesn't work twice. They told me my sway bar was loose and upon taking it to two different mechanics they both said my sway bar was solid. Got what needed to be done done, but just kind of eh
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/07/2017 09:35 AM

Sorry to hear that your service visit did not go well. I left you a voice mail explaining that I would like to look further into this matter. Please contact me at your earliest convenience by phone or email.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Manhattan, KS
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance Check
First service free of charge with new vehicle!! Employee said it should take an hour and was done within 30 minutes!!! Awesome
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/06/2017 03:39 PM

Thank you for the 5 star survey. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KS
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KYLE S.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Sonata
Woodhouse has nearly unbeatable prices is why we buy from them. Don’t use them for service due to distance from our house. Had oil changed there this week and car was in and done in a matter of minutes rather than hours. Wish they had a location in SW Iowa.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/06/2017 01:38 PM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
GP
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Grazyna P.
Omaha, NE
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisor
I am very happy with the service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/02/2017 06:01 AM

Glad to hear that everything went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JG
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John G.
Omaha, NE
2002 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John G.
Service Dept. conducted themselves in a caring manner. They treated me as a valued Customer which is deeply appreciated.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/31/2017 02:08 PM

Thank you for the 5 star survey and the very kind comments.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DT
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Dixie T.
Omaha, NE
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Went in to have a recall handled. Was given prompt service and thought it would take about an hour. They had me complete and on my way in 40 minutes!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/30/2017 08:41 AM

Thank you for the 5 star survey and for being part of the Woodhouse Family. Have a safe Halloween.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They were ready for me when I got there and let me know everything tht they were doing and did it in a very timely manner.
I feel like I can trust what they recommend for my car and keeping it up to date. I have talked with other customers in the waiting room and it seems pretty much the same with them. I feel very confident that I am getting good care for my car and appreciate the respect and great service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/30/2017 08:44 AM

Thank you for the 5 star survey. We value your business, your trust is very important ot us.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2011 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
verified customerVerified Customer
Category: Service
Great Service
Great service and fast oil changes.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
CH
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Cheri H.
Omaha, NE
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Switched service advisors, called in the manager, listened and worked with me to make things right.
Excellent listening, patience and resolution.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/26/2017 08:03 AM

Thank you for the 5 star survey. Very happy to hear that your concerns were addressed and handled.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2011 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
verified customerVerified Customer
Category: Service
Great Service
Great service and fast oil changes.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/25/2017
Service Type: Maintenance
Category: Service
Fast but pricey
I feel lik 65 dollars for a tire rotation and oil change is expensive. I also then have to take it somewhere else to get a car wash. Josh is great to work with, they are quick with oil changes, and the waiting room is clean which is a plus.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/25/2017 10:32 AM

Thank you for taking the time to visit with me.  When we get to the new location the car wash will be taken care of.  Thanks again for the service.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
KR
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Kate R.
Auburn, NE
2012 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely
Enjoyed it
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/25/2017 10:00 AM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JK
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Judith K.
Omaha, NE
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The Woodhouse team went the EXTRA MILE!
I am so pleased with my most recent visit. My car was repaired quickly and well within a few days when it could have been months. The Woodhouse team worked hard to find my missing part and shipped it in from Chicago to make the necessary repair.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/20/2017 08:39 AM

Thank you for the 5 star survey and the very positive comments. Thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RM
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ROBERT M.
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woodhouse changed my oil.
I had a basic oil change. Not a big deal.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/23/2017 04:17 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
JB
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JAN B.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly service, on time and reasonably priced.. Yeah Woodhouse!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/23/2017 04:17 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
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