JR

JOSHUA D RIDPATH

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick, friendly
Satisfactory
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/18/2017 10:51 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So close to my home
Overall good clean place of business
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/18/2017 05:56 AM

Thank you for the 4 star survey and the positive comment.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

RB
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Now waiting area with deluxe coffee
Did service in a half hour
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/20/2017 02:48 PM

Thanks for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

Verified Customer
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely and Courteous Service
A good experience
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/17/2017 01:15 PM

Thank you for the 5 star survey. We truly appreicate your business.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

BB
gravatar
Brooke B.
Omaha, NE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
na
na
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/18/2017 08:24 AM

Thank you for taking the time to talk with me.  I will be glad to go for a ride with you to when you come in.  Thanks again 

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

SD
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always excellent service.
I cannot even imagine going anywhere else to purchase a car, or have it serviced.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/16/2017 09:12 AM

Thank you for the 5 star survey. We truly appreciate your businsess and being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

DW
gravatar
Deanna W.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Josh was waiting for me as I drove in. Said it would take about 45 minutes for service. It was about 25 minutes. Great Job...
Woodhouse service is the best. All employees very friendly and do not keep you waiting.... They greet you and when you leave they open the door, and tells you to have a great day. Also I love the free coffee, hot chocolate while you wait.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/16/2017 09:14 AM

Thank you for the 5 star survey and the very gracious comments. Also thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

RG
gravatar
Robert G.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service, friendly staff
I was impressed with the efficiency of service and friendliness of staff
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/13/2017 01:26 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Job well done
We have owned Hyundai for 15 years. A major reason for sticking with Hyundai is the consistent, high quality service we have experienced at several dealerships. Woodhouse offers that same quality service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/12/2017 02:04 PM

Thank you for the 4 star survey and welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/12/2017 02:03 PM

We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

MR
gravatar
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ok
ok
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/12/2017 02:01 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Newton, IA
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Communication needs improvement
Communication needs improvement
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/16/2017 07:26 AM

Thank you for the 4 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

LH
gravatar
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
The service was excellent, got in right away once the doors opened. Was told it could be 45 minutes to an hour and was done in 30 minutes.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/10/2017 03:04 PM

Thank you for the 4 star survey. We look forward to seeing you again.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

DF
gravatar
Donald F.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
prompt & courtesy service
Please remove Don's name..he passed away a year ago. Thank you
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/10/2017 09:32 AM

We have made the requested change to your information screens on Hyundai's website and our computer system. Please let us know if the name appears again in any future correspondence. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

LA
gravatar
Laura A.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Staff
They work as a team, all the staff I encountered went out of their way to make sure my experience was the best it could be.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/09/2017 06:06 AM

Thank you for the 5 star review and the comments.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

Verified Customer
Bennington, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and fast service
I was impressed with the friendly workers and the short time I had to wait for my first oil change. It was very easy for me to schedule the appointment.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/06/2017 11:52 AM

Thank you for the 5 star survey and the kind comments.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

AS
gravatar
Anthony S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fixed correctly and quickly
Fixed correctly and quickly
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/05/2017 01:06 PM

Thnak you for the 5 stars

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

RD
gravatar
RICHARD D.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
What a great experience
Service rep knowledgeable and extremely helpful
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/06/2017 08:04 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

TD
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people taking care of great cars.
Everyone knows their jobs and how to treat customers.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/02/2017 03:46 PM

Thank you for 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with

AS
gravatar
Aly S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect service
I was satisfied. Frieds let's go make cars ready for road at them.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/29/2017 10:53 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.