Business Solutions
SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

JS
gravatar
Joetta S.
Council Bluffs, IA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Survey
Friendly
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/28/2017 10:43 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Took too long
I was told everything would be done in about an hour and a half. It actually took 3 hours!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/25/2017 10:35 AM

Thank you for coming in for service.  I left a message for you I would like to find out more what happend, please give me a call thank you for your time.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
SB
gravatar
SHARON B.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good, friendly service
I am very satisfied with the service I got at Woodhouse Hyundai. I had an oil change done on my lease vehicle and they had me in and out of there in a timely manner. They even cleaned the inside of my car out! They would have washed it, too, but it was raining so they gave me a gift card to have it done at a later date.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/21/2017 03:30 PM

Thank you for the 5 star survey. Regarding your question about oil change intervals we suggest that you follow Hyundai's Severe Duty Schedule that is in the back of your owners manual. The interval is 3,000 to 3,750 miles.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
I was told 90 minutes and that is how long it took
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/20/2017 09:26 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Solid service
Turned an aggravating, frustrating situation into a solution!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/19/2017 01:41 PM

Thank you for the great survey. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people
Yes
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/18/2017 12:59 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Elkhorn, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Chairs in customer lounge are not comfortable
Yes
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/18/2017 12:39 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2016 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change/factory recall
Service was fine but took longer than was originally told. Would prefer to go to Quicklane for regular maintenance.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/18/2017 06:24 AM

Thank you for the 4 star survey. We are in the process of increasing our staffing to reduce wait times for maintenance.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SB
gravatar
Sherman B.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Efficient!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/18/2017 06:25 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
2015 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Comminication was lacking
Not good
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/14/2017 09:32 AM

I apologize for the miscommunication. Jeremy Sullivan, our drive manager will be making contact to get more information. Thank you for taking the time to complete the survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A great place to have your vehicle serviced!!!
The people are very friendly and the mechanics are very knowlegeable!!!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/14/2017 05:12 AM

Thank you for th 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LW
gravatar
Lois W.
Omaha, NE
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
You Need a Car Wash
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/12/2017 01:20 PM

Thank you for the 4 star survey. Are new facility will have a new automatic car wash.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
WB
gravatar
William B.
Omaha, NE
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very easy to schedule service
I needed to have some recall work done on my vehicle. I selected the services needed on the "My Hyundai" website, and was able to select a service time. Woodhouse had all the necessary information when I dropped off my vehicle. Overall, service was fast, friendly, and convenient.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/11/2017 02:53 PM

Thank you for the 5 star survey. Welcome to the Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Ready as scheduled
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/08/2017 03:02 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CG
gravatar
Clark G.
Omaha, NE
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Good
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/08/2017 03:08 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SS
gravatar
Sherry S.
Newport, RI
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Routine Maintenance
Overall good
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/11/2017 02:57 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok
Was just oil change
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/06/2017 03:31 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
GL
gravatar
GEORGE L.
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Close to home
took approximately 2 hours. Recall notice indicated it would take approximately 1 hr.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/06/2017 03:27 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
they were timely in getting the work done.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/06/2017 03:25 PM

Thank you for the 5 sar survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
EW
gravatar
Edwin W.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ed Walenz
very informative, clean and friendly
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/31/2017 07:03 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.