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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

AB
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Ann B.
Carson, IA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personable
It's so nice to deal with a salesman that believes in a no pressure sale. We spent only 2 - 3 hours discussing and test driving vehicles that fit the budget that we wanted to spend. The salesman didn't force us to get into a more expensive vehicle. We choose the vehicle we preferred and while the dealership crashed figures we left and they called us later, we even explained to the salesman that we were going to check out other deals. This was a complete selling point for us. They called the next day and signed paperwork. The total time invested was only 3 1/2 hours. This was amazing.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/22/2018 12:39 PM

Thank you for the 5 star survey. We appreciate your business.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LF
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Lora F.
Omaha, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and convenient
The people at Woodhouse are always friendly and the location is convenient. I appreciate that they know about any recalls my car may have and the service is quick and well-done. I've never had to return because something wasn't done right the first time. That's worth a lot to me. I wish they'd wash my car for me, rather than give me a coupon for a free car wash - but I understand they're not set up for car washing. (But it would be awesome if they were!)
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/16/2018 08:15 AM

Thank you for the great survey score! We too wish we could wash all of our customer's vehicles but this is a temporary location until August. Our new facility which will be located on 144th & Giles will have a car wash and more.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
La Vista, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Service done fast
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/23/2018 12:15 PM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pretty good overall
It was decent
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/15/2018 07:51 AM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MK
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Mary K.
Fremont, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick. Comfortable wait.
We believe our -?- wasn’t reset as we have had 2 notices come up that it is time for service. Also, our service was not on Jan 2. It was on Dec 28?
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/15/2018 07:26 AM

I apologize that your service reminder was not reset. I will email the procedure to reset it or if you are in Omaha please stop in. I am not sure why the survey showed your service date of 1/2/18, our records show 12/28/17 also.

Thank you for the 5 star survey and for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
GD
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Glenn D.
Omaha, NE
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai owner over many years
Made an appointment, was in and out in a reasonable amount of time.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/12/2018 06:12 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RS
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Rodger S.
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience!
Great customer service and attention to detail.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/11/2018 06:21 AM

Thank you for 5 star survey. We appreciate your business and welcome you to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience!
Overall great service!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/09/2018 11:45 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
DR
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Dawn R.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Took care of my issue fast really appreciate it
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/09/2018 12:46 PM

Thank you for the 4 star survey. Glad to hear we were able to take care of you in a timely fashion.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DT
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David T.
Yutan, NE
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Friendly service
Service was finished ahead of schedule and lower price than my quote. Friendly knowledgeable courteous staff.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/09/2018 11:45 AM

Thank you for the 5 star review.  I will pass this along with the staff.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
TB
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Trisha B.
Omaha, NE
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 Star Service
Josh and the service team always provide great service to me. It’s timely and handled with care!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/09/2018 11:43 AM

Thank you for the 5 star review.  I will pass this along with the team.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Can't ask for more
The problem was solved rather quickly and the work accomplished speedily. The cost was quite reasonable. I also had time to be on the show floor and watch a salesman I know who caring for a customer buying a car. I mentioned to the customer that the salesman would indeed take care of him. He agreed. So sales seem backed up by maintenance and protection.



[The salesman was Phil] perhaps this doesn't belong in the public comment.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/05/2018 09:54 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JS
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Jefforey S.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice Staff
Staff have always been nice at Woodhouse Hyundai.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/05/2018 09:52 AM

Thank you for the 4 star rating and the kind comment. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JS
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Jeff S.
Omaha, NE
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tucson
Update
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/05/2018 09:52 AM

Thank you for the 4 star survey. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
HK
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Heather K.
Ames, NE
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Still happy with our purchase...
We are extremely happy with our Santa Fe Sport purchase, Monte was amazing. We had a little communication problem with the service department recently but once they realized we were upset they took measures to improve the communication and our service was handled as best it could be because we had to wait for parts.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2018 08:19 AM

I apologize for the inconvenience of your last service visit. The required replacement of the transmission was not expected or foreseen. Thank you for choosing Woodhouse Hyundai and we appreciate the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RC
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Robert C.
Stanton, NE
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine maint. visit. Got us in and out in timely manner
Our first Hyundai and our first visit to the service department. No complaints. Very timely and efficient. Hospitality room was nice and so was our treatment. With a brand new car, I'm sure we will be back for at least the scheduled visits.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2018 08:20 AM

Thank you for the 5 star survey. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JV
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Jessica V.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy scheduling, quick oil change
Scheduling my oil change was easy and I got in quickly. The location of this shop and the timely oil change was perfect and easy to squeeze in during the work day. I am new to Hyundai and was expecting the shop to be running late and take FOREVER as that had been my previous experience with dealership mechanic shops. This was not my experience at Woodhouse Hyundai. Great experience. I will be returning!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/03/2018 05:52 AM

Thank you for the 5 star survey. Very happy to hear that everything went well during your visit. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CK
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Cathy K.
Papillion, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
Took our car in for two recall items. Service department was great! They were able to get our car in and out in a timely efficient manner.

Would definitely recommend Woodhouse Hyundai!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/03/2018 05:48 AM

Thank you for choosing Woodhouse Hyundai. Your 5 star rating is truly appreciated.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RP
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Ryan P.
Omaha, NE
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, As Always
Brought two vehicles in for routine maintenance and both appointments were done in a timely manner with little pressure for additional services.
Was also able to utilize the free WiFi do get some tasks done while I waited.
Staff was friendly and knowledgeable, as always.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/02/2018 08:43 AM

Very glad to hear your service went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SF
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Steve F.
Omaha, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service review
Fast and honest service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/02/2018 08:24 AM

Thank you for the comment. We appreciate the 5 star rating. Happy New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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