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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

JS
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Jennifer S.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
awesome!
Brandon and Josh are amazing people to deal with. Will use them again and again!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/14/2018 02:32 PM

Thank you for the 5 star review and kind words about Brandon and Josh

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
SL
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Stacey L.
Omaha, NE
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
verified customerVerified Customer
Category: Service
Jeremy
I had a bad experience did my review within an hour Jeremy called me to fix the matter. That really makes a diffrence to me
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
SL
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Stacey L.
Omaha, NE
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
verified customerVerified Customer
Category: Service
Jeremy
I had a bad experience did my review within an hour Jeremy called me to fix the matter. That really makes a diffrence to me
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2018
Service Type: Repair
Category: Service
The people
Bad service this time on my recall.
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/13/2018 05:59 AM

Thank you for taking the time to visit with me.  I apologize for the service.  I look foward seeing you March 5th.  Please if you need anything else please let me know.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service ..friendly people
Have been very satisified with services & staff..Convenient to home & scheduling.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/14/2018 07:13 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
KB
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Kathleen B.
Papillion, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is very nice
Had my oil change, tires rotated, and a couple of recalls fixed and was out in an hour. That’s great.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/14/2018 07:13 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
VS
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Victoria S.
Omaha, NE
2013 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2018
verified customerVerified Customer
Category: Service
They're interested in improvements
I received a call with an apology. That's great they're interested in improving their communication! ?
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
VS
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Victoria S.
Omaha, NE
2013 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2018
verified customerVerified Customer
Category: Service
They're interested in improvements
I received a call with an apology. That's great they're interested in improving their communication! ?
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/12/2018
Service Type: Repair
Category: Service
Plan on waiting awhile
Every time I've been there it took longer then what I was told. Continued follow up with customers would be helpful when the plan changes.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/12/2018 12:42 PM

Thank you for the service visit.  I apologize for the lack of the communication.  I would like to talk with you about this.  I have left a message with you please call me or email.  Have a great day.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Tire rotation & recall fix
I do not like reviews
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/12/2018 06:32 AM

Thank you for taking the time to visit.  I will see you when it gets nice out to recheck the tires.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
They did a fantastic job. My car got done before they said it would so I was in and out in no time. and everyone was polite.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/13/2018 04:53 AM

Thank you for the feedback and the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
PW
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Paul W.
Omaha, NE
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Excellent Service done exactly as promised.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/08/2018 04:00 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Elkhorn, NE
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Value
They provided a good value.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/12/2018 06:37 AM

Thank you for the review.  I sorry about the tire light still on.  I tried to call but could not get the call to go through.  I would like to visit with you on this.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
CR
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Chuck R.
Omaha, NE
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and thorough service
Never have a problem when making am appoiny.ent or getting my car serviced. Friendly staff.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/06/2018 01:03 PM

Thank you for the 4 star survey. We appreciat the great comments.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JB
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Jan B.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
They keep trying
We hope next visit solves the problem
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/06/2018 01:06 PM

I see that your right rear strut was replaced during the latest visit. Hopefully this should resolve your concern. Please let us know. Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JF
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Joshua F.
Fremont, NE
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Top Shelf
Hands down the best Hyundai service department in the Midwest!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/05/2018 08:19 AM

We appreciate the great comment. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good and quick service.
okijulhniouhioup
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/06/2018 01:59 PM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Thumbs up
They did a good job. Sent out a reminder and got everything done in about an hour
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/01/2018 11:59 AM

Thank you for choosing Woodhouse Hyundai and for the 5 star survey. We appreciate the kind comment.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DH
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David H.
Omaha, NE
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Provides Good Service
I have two Hyundai's both bought new. One is a 2008 Santa Fe and the other a 2014 Santa Fe Sport. So you can see that we like Hyundai. The service to our vehicles has always been provided by our Hyundai dealership here in Omaha and we have always been quite pleased with that service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/01/2018 07:45 AM

Thank you for the 5 star survey. We appreciate that you a loyal Hyundai customer. Also thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RG
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Rachel G.
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
10/10 recommend
Josh is always so great every time I bring my vehicle in, and the team always does a great job with the service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 02/01/2018 07:42 AM

Thank you for the great survey. We appreciate the kind comments.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TC
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Trudy C.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service. Everyone very friendly
They got me in right on my appt. time. Were all very friendly,
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/29/2018 04:26 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, knowledgable, accurate, and their follow through is superb!
The service consultant, Josh Ridpath, is exceptional in what he does! Woodhouse strives to be the best, and in my opinion, they have achieved it! The service personnel are friendly, helpful, offering suggestions to help ease the experience of waiting for the vehicle. I could not have found a better team in all of Omaha to assist me in the care/upkeep/maintenance of my 2017 Santa Fe. They are the greatest. I am honored to recommend Woodhouse to any and all.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/23/2018 09:45 AM

First of all thank you for the 5 star rating. Josh is a very valuable part of our family and your comments is truly appreciated. Thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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