Love, But Concerned with Quality and Safety
I bought this car in July of 2024. A month later, unfortunately, I heard a crack while using my horn and noticed a indent across the center of the steering wheel where it indicates the airbag is located. I brought it into my service provider who told me it was not a warrantable concern and if I wanted it fixed I would need to pay some outside individual to fix it (likely voiding any warranty or claims for this). I did not agree with this determination and reached out to Hyundai Customer Service. After several back and forths they stated that they could not guarantee this issue would not impact the deployment of my airbag, however, it was not warrantable and I should probably pay out-of-pocket for this to be fixed to be sure my airbag would work properly. They stated it was not covered under the section of misuse, abuse, and accident (which none of these cover what occurred in the slightest unless the definition of "accident" is made very vague and defined outside of normal standards). I am thus very concerned not only for the over quality of my car if just the typical, expected use of a part could result in breakage and potentially dangerous scenarios, but also I am very concerned my car is not safe as per Federal standards and that there is the chance that my airbag will not deploy in the event of an ACTUAL accident.
Additionally, my battery appears to disconnect much more frequently than I was originally told would occur. I understand it doing so after long periods of nonuse, such as a month, but it has frequently occurred with less than a week of nonuse.