We had a bunch of work done and it seemed like the alignment got missed. We took it back and they che
cked it out, did the alignment and rotated the tires and the car is driving much better. They honored their warranty on their previous work.
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They have worked on my 2021 Tam with 242000 mikes and keeps my transportation quite reliable. I am i
mpressed by this company and all of their employees. I won’t be taking g my truck anywhere else for service or tires. They do it all
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I always feel completely confident that my car will receive excellent service and that it will get on
ly the repairs it needs. Also, 408 Trans and Auto has been very good at letting me know if a potential problem is about to happen with one of my car's systems. They are honest and you can feel confident, especially if you are a woman, in taking your car to them.
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Sarah was very sweet and communicative during the entire process. Yo was also very communicative with
both me and my insurance company, made what could have been a real pain into a very easy process
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I have been taking my vehicles to Brians for many years. For both big and small jobs. They are always
courteous and explain how and why they need to do what the need to do to get me back on the road. Julia in the front is always a joy to see and is really terrific at phone communication - letting me know estimates, when they hope to get the vehicle done and its all done! They dont play the game of giving you a low ball estimate and then you end up with "oh we had to fix this or that". In most cases their estimates is spot on and if they DO find something in addition to the extra cost, they always halt the work until they get further approval from me. I highly recommend these folks.
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Visiting DC from Indiana. Transmission failed. Picked metro from AAA and good reviews. Omar was fanta
stic, called to give me updates every couple hours. I felt the diagnosis was accurate and priced fairly. Car was repaired in one day and drove it back to Indiana with no issues.
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