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Metro Motor l North Henry Shell

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(111 Reviews)
100
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Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Our Alexandria Auto Repair Shop Convenient, reliable auto repairs are easy to find in Alexandria! Visit us at 442 North Henry St. to experience best-in-class service and repairs. We perform a full range of automotive services including oil changes, brake repairs, Virginia state inspections, and other routine maintenance. Our skilled Our Alexandria Auto Repair Shop Convenient, reliable auto repairs are easy to find in Alexandria! Visit us at 442 North Henry St. to experience best-in-class service and repairs. We perform a full range of automotive services including oil changes, brake repairs, Virginia state inspections, and other routine maintenance. Our skilled technicians are certified and ready to handle large and small repairs on all vehicle makes and models. ...more

Categories
Auto Maintenance, Towing Service, Transmission Repair
Contact
(703) 683-0794
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
442 N Henry Street Alexandria, VA 22314
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Metro Motor l North Henry Shell's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(111 Reviews)
Write a Review
Recent Reviews
KW
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Kathy W.
Lakeville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2023
10
Transmission problems
Visiting DC from Indiana. Transmission failed. Picked metro from AAA and good reviews. Omar was fantastic, called to give me updates every couple hours. I felt the diagnosis was accurate and priced fairly. Car was repaired in one day and drove it back to Indiana with no issues.
SW
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STEVE W.
Alexandria, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
verified customerVerified Customer
10
Oil Change and State Inspection
I have been using Metro Motors for the past five years. They continue to provide excellent service at a fair price. Thank you.
GS
Gregory S.
Alexandria, VA
Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
Category: Service
Gregory said hes overall very pleased with the service and he recommends this business for service.
Recommended
AS
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AMBER S.
Arlington, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Peace of Mind
I am so grateful for the Jermey and the team. They have spent a lot of hours fixing many things wrong with my Jeep. Now it is finally at the point to where it functions properly and I can travel again. I am so excited to be able to travel again knowing that repairs have been done properly that with any issues they are always available to help!

Thank you
LD
Leah D.
Alexandria, VA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
Category: Service
Leah said everything went well.
Recommended
JM
Jeanne M.
Alexandria, VA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customerVerified Customer
Category: Service
Jeanne said They were super respectful. They were fast and didnt try to charge her for anything she didnt need. They were honest.
Recommended
KS
Kevin S.
Arlington, VA
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Kevin said the business was informative even after he got his vehicle they gave him more information, another placed could of charged him more. Given the current times and prices going up, he feels this business was very fair.
Recommended
PW
Priscilla W.
Fort Washington, MD
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Priscilla said she recommends Metro Motor I North Henry Shell and that Jeremy is very friendly.
Recommended
ES
Eric S.
Alexandria, VA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Eric said they do a thorough job they take time to explain everything and they take care of their customers.
Recommended
KB
Katherine B.
Alexandria, VA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
Category: Service
Katherine said they were able to get her in and out it was fast and easy.
Recommended
JY
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JOYCE Y.
Washington, DC
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2021
verified customerVerified Customer
10
Young, Joyce
Great quick customer service and quick quality work.
SM
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Shari M.
Alexandria, VA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Great Experience!
It was my first time going to Metro Motor for service, but it won't be my last! Thorough, prompt service at fair prices.
Verified Customer
Alexandria, VA
Audi TT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
After-hours Tow and Repairs
Motor could have someone tow my car quicker. They could and did! They got a tow truck to me in 20 mins. The tow cost $150, but I think it was totally worth it. The tow guy did a great job and had me over to Metro Motor in a jiffy. The Metro Motor attendant that I talk to on the phone previously was waiting for me and they let me leave my car there overnight so they could start working on it in the morning. Jeremy Logsdon the ops manager did a great job keeping me informed of progress. I was extremely pleased with the repairs and I'm certain it cost less at Metro Motor than taking it to the Audi dealer. Additionally, I've had my Audi for over 17 years and after their replacement of the clutch cables, the tension in the clutch felt better than it ever did before.
MF
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Michelle F.
Lumberton, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
10
Extremely Friendly Service
Jeremy and Moe are so wonderful. They helped with a quick tire fix on my rental from Enterprise so I can drive safely back up North. While Enterprised helped in no way whatsoever-even after escalating the situation to management. They were so nice and accommodating. I will always be grateful to them and will definitely keep them in mind whenever I'm in town.
JH
Jonathon H.
Alexandria, VA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
Category: Service
Jonathon said they were quick, he was in and out fast.
Recommended
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