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Franconia Sunoco LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(212 Reviews)
97
Write a Review
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Score Details

5 stars
86%
4 stars
11%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(703) 971-9367
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5514 Franconia Rd Alexandria, VA 22310
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Affiliations

Franconia Sunoco LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(212 Reviews)
Write a Review
Recent Reviews
AI
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ALBERT I.
Alexandria, VA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Scheduled work
As always Wayne and his team were outstanding. Dropped my car off the night before and Wayne had it done by 3 pm. No hype or up sale, just an honest repair shop at does it right the first time.
EP
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ETHEL P.
Alexandria, VA
INFINITI G35 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Had starter put on car
Had to have a starter put on my car. I called Wayne regarding the issue the day it died, because I was stranded in Lorton. My Dad & Wayne concluded that it was my starter. Had roadside assistance tow it to his shop. Wayne said to have it towed to the shop & he would look at it the next day. He called me the next day to say that it was definitely the starter and ordered one to put on it.

My car has been working fine so far. Even drove it to Lynchburg, VA last weekend to see my family. It started perfectly each time. So grateful! Wayne to the rescue once again! Thanks again.
EP
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E P.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
10
Need Oil Change; Wanted belts, fluids & hoses checked before road trip
I was going out of town, so I wanted Wayne to do an oil change in addition to checking all other fluids, belts, hoses, tire pressure, etc. As always got car back in a timely manner. Great job done all around.

Thanks Wayne.
Verified Customer
Alexandria, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Fast turn around on annual safety work
More great work from Ray getting my car in, maintained, and out in one-day! Thanks!
DC
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DARRELL C.
Alexandria, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
9
Top quality service
This is the third vehicle we've owned that we've trusted Wayne and his crew for service. From routine maintenance to state inspections or major repairs, this is where we'll go every time.
YT
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Yvonne T.
Alexandria, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Great customer service
I took my car for an oil change. I always received great customer service from Wayne.
EP
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ETHEL P.
Alexandria, VA
INFINITI G35 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2024
verified customerVerified Customer
10
Always Excellent Service
Drove my car to Charlottesville, VA last Saturday. When I left Charlottesville to go to Lynchburg, VA, car was sounding a little louder than usual. Like a roaring sound. When I returned back to Alexandria, I called Wayne to let him know what it was doing and what it sounded like. I left it there overnight for him to look at it the next day. Wayne will stick with the job while he does some trial and error to get to the root of the issue. And he did. He said that I needed a wheel bearing on front left wheel...and it sounded like the noise was coming from that tire. They stay very busy lately, but I Wayne will still get the job done and timely. My car sounds great! No more roaring noise so far! I always call him to let him know that he did a good job!
ST
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SHAWN T.
Alexandria, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2024
verified customerVerified Customer
10
Repairs
SUV running great!
KC
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KEVIN C.
Alexandria, VA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Wayne always has a answer
When I want an honest opinion on what's going on with my vehicle, I go to Wayne. I always get an answer I know I can trust. That's often hard to find today.
MC
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Mario C.
Paris, VA
Toyota Corolla
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2024
verified customerVerified Customer
8
I always take my car to this location. I trust them.
Trust this place. Have my cars here more than 20 years.
AI
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ALBERT I.
Alexandria, VA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
verified customerVerified Customer
10
Awesome service
This is my “go to” place for any car repair. No nonsense stuff. I trust Wayne, Repair Shop manager, completely with my cars.
RT
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ROBERT T.
Alexandria, VA
Lincoln LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
verified customerVerified Customer
10
2004 LSE coolant leak
The crew was quickly able to find th coolant leak andwas able to get the replacement part installed the next day.
EP
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ETHEL P.
Alexandria, VA
INFINITI G35 Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2023
verified customerVerified Customer
10
Brake, Calibers, Rotors Work
I have had previous work performed at this station. They have always done a great job. This time I had the brakes, calibers & rotors replaced again on the front due to vibration in wheels/steering wheel when braking. Wayne brought in his sophisticated equipment from home to determine the cause of the front-end vibration. The reason for 4 stars is because the work was way more costly than usual.
RT
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ROBERT T.
Alexandria, VA
Lincoln LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
10
Oil and filter change
The work was done efficiently with no issues. I was happy to learn that my cabin filter was also changed without a prompt from me (2004 Lincoln LSE).
WW
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Walter W.
Alexandria, VA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2023
verified customerVerified Customer
10
Always take great care of us!
I'm a repeat customer. Wayne and the team always give me the straight scoop and do the maintenance right. I highly recommend them to anyone who wants a dependable, honest, capable service station.
Displaying Review 1 - 15 of 212 in total
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