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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

PB
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Paul B.
Papillion, NE
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service
Always very efficient and helpful. New facility is fantastic.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/26/2018 08:22 AM

Thank you for the 5 star survey. We have been told our new facility is nicer than those in Chicago and Denver.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MS
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Mark S.
Omaha, NE
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good job!
Friendly and thorough. Thank you
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/26/2018 08:23 AM

Thank you for the 5 star survey

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LJ
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Lauren J.
Papillion, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First oil change
I called to schedule my first complimentary oil change for my Elantra I am leasing and I talked to a very nice gentleman who set up an appointment for me. I was running errands that day so I dropped off my car earlier in the morning although my appointment wasn't until 1:30pm. I got a call about an hour and a half later saying my car was ready. They finished my oil change in a very timely manner and I also received a free car wash card. Overall I had a great experience, as I always do at Woodhouse. Thank you!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/29/2018 06:15 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2005 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better communicate necessities.
If something is a necessity, make it clear at the beginning. I understand I'm paying more for service from a dealership, but I'm not going to spend $1300 on air conditioning if I'm not informed that the pulley system failing will cause the car not to run. Having to take the car back for more service was an unnecessary waste of time and resources for the shop. Other than this one glaring failure of communication, service was excellent. Everyone I spoke with was highly professional and pleasant. The shuttle and courtesy car were both stellar.
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/29/2018 05:04 AM

.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
JN
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Jeanne N.
Omaha, NE
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Josh and the others are polite and friendly.
The waiting area is comfortable.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/22/2018 06:53 AM

Thank you for the 5 star survey. Welcome to the Woodhouse Auto Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SK
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Shane K.
Elkhorn, NE
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Always great service and customer success
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/19/2018 01:19 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Accent
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2018
verified customerVerified Customer
Category: Service
Usually do good maintenance
The lug nuts weren't tightened enough when I got a tires rotated last time, causing one wheel to make concerning sounds. But I pulled into the nearest Woodhouse dealership and they corrected it, they called Woodhouse Hyundai about it for me, and Woodhouse Hyundai gave me a free oil change.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
KD
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Katherine D.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice job
The new Hyundai woodhouse is amazing and the staff is very friendly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/19/2018 03:13 PM

Thank for visiting our new location. The wait was worth it. Also thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
HN
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Heather N.
Bennington, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great work
They did great work on my car
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/18/2018 05:40 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Place is new and clean
I got great turnaround time and everything was taken care of quickly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/17/2018 08:21 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KS
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Kristin S.
Fremont, NE
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly customer service
I had my appointment at 4pm for my first oil change and inspection for my 2018 Hyundai Tucson. Jeremy helped me out and he had my car serviced and done within 30 minutes it was so nice. Considering I made the appointment that morning. Will definitely be using the Woodhouse hyaundi on 144 th and Giles again for my services
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/15/2018 08:49 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Accent
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2018
verified customerVerified Customer
Category: Service
Usually do good maintenance
The lug nuts weren't tightened enough when I got a tires rotated last time, causing one wheel to make concerning sounds. But I pulled into the nearest Woodhouse dealership and they corrected it, they called Woodhouse Hyundai about it for me, and Woodhouse Hyundai gave me a free oil change.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/13/2018
Service Type: Maintenance
Category: Service
Usually do good maintenance
This time they didn't tighten the lug nuts enough after rotating my tires--one wheel was making sounds the next day. But they have done a good job on my previous maintenance visits so hopefully just a fluke.
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/15/2018 12:40 PM

I apologize for the sub standard repairs to your vehicle and the inconvenience of having to go to sister dealership to have the problem corrected. I have been trying to reach you by phone with no success. I would like to visit with you at your convenience. Please contact me when you get a chance.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JN
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Jeanne N.
Omaha, NE
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service.
Josh and the rest of the help are friendly. They also didn't make me feel rushed. Great coffee while you wait. Nice waiting area.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/12/2018 03:14 PM

Thank you for the 5 star survey. We appreciate the great comments. Welcome to the Woodhouse Auto Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and the atmosphere
Great place! Always happy to stop in at Hyundai
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/12/2018 05:25 AM

Thank you for being part of the Woodhouse Auto Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
The service was great! Everything was explained to me so I understood and I was able to receive a loaner vehicle.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/11/2018 06:05 AM

Thank you for the review.  I apologize for us not keeping you informed and you having to call in.  This is not how it should be.  I will visit with my team.  Thanks for coming in for service.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
SF
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Steve F.
Omaha, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Work done on my Sonata
Explained in detail what my car needed repaired. Completed the work in a timely
Fashion.
Polite and cared about my concerns.

Go Woodhouse Hyundia of Omahs
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/10/2018 12:46 PM

Thank you for the 5 star survey and the great comment. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prople
Alignment machine is messed up
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/04/2018 03:22 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KW
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Keri W.
Omaha, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and Friendly Oil Change
I was very impressed at the speed of my oil change and the friendliness of the staff. The visit exceeded my expectations.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/04/2018 10:05 AM

Very happy to hear that your service visit went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
ZS
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Zachery S.
Fremont, NE
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Recall Service
Had a recall to get checked. They fixed it and also did an inspection of other parts of my car to let me know of upcoming maintenance needs. Excellent service and quick fixes. Only disappointing thing is that I had a check engine light that they could not even give me the error codes for unless I paid $150~ for a full check engine inspection. Wish they would have just worked with me and gave me the code back rather than going to Autozone (The code came back as something simple and reset itself the next day) but I get they are in business to do business. All around good dealership and friendly staff.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/02/2018 02:07 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SF
gravatar
Sabrina F.
Alton, IA
2017 Hyundai Ioniq Hybr
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Request from other dealership ignored
I took my vechicle in to have the blower motor replaced as had been identified at another authorized dealership nearer to where I live. The service was because the blower motor makes a “whirring” noise while operating. Wood house appears to avoided talking with my other dealership and instead recommend a cabin air filter replaced and clean leaves out of that area. The motor still “whirs.”
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/02/2018 05:43 AM

Thank you for the review, I would like to visit with you about the service.  I have left a message please call me back.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
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