JR

JOSHUA D RIDPATH

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

DV
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Dawn V.
Gretna, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Phil Hill
Phil Hill was an excellent sales person. Vince in finance made it easy. Everyone was very nice. I have now leased 4 Hyundai....3 were out of state where I lived. I have been leading for 20 years and this by far was the most pleasant experience of my life.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/28/2018 01:38 PM

Thank you for the 5 star survey. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

VS
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Valerie S.
La Vista, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job!
Great communication during my service appointment
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/21/2019 04:31 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

EA
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Ethel A.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
BEST DEALERSHIP EVER!!!
I own a 2012 Elantra and I’ve been having problem with it since I Purchased it. I had been going to Dealer after Dealer Praying that they find out what was wrong with my Car.! Woodhouse Never Once turned me Away and I know I got on their last Nerve.! Finally got my Car Repaired....!??
Thank you WoodHouse Hyundai for always ready to help and Never turning anyone AWAY!!?
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/21/2018 05:36 AM

Thank you for the 5 star survey. Very happy to hear that we finally found the fix. Have a very Merry Christmas.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
La Vista, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
Excellent customer service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/21/2018 05:36 AM

Thank you for the 5 star survey. Merry Christmas

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

TG
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Tim G.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful service
Had to get a part from Council Bluffs (Fuel filler door actuater) which took an overniter. Everyone was helpful. Cost was too much, of course, however, need to get fuel in the vehicle so had to suck it up and pay it.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/19/2018 02:09 PM

Thank you for the 5 star survey. Have a very Merry Christmas.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

GS
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Greg S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata Repairs
My son ran over a chunk of ice that caused fairly extensive damage to the underside of his car. The Woodhouse Hyundai advisor was able to get parts ordered right away and work was completed in short order to get us back on the road.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/17/2018 02:17 PM

Very happy to hear that your concern was corrected quickly. Thank you for the 5 star survey. Merry Christmas

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RS
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Rob S.
Omaha, NE
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast
Fast
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/17/2018 05:50 AM

Happy Holidays from our house to yours. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

KS
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Kristin S.
Fremont, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer service
I always wait last minute to call to get my service appointment scheduled and I always get in right away.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/14/2018 08:57 AM

Thank you for the 5 star survey. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Lincoln, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Proud costumer
My recent service required a part that was not in stock at Woodhouse. So, I was provided with a courtesy car until the part came in and my car was complete. I live an hour away so this gesture was so appreciated. This type of service is was makes me want to continue to do business at Woodhouse. I really appreciated it and didn’t even have to ask for the loaner car I was just offered it.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/17/2018 06:07 AM

Thank you for the 5 star review and choosing Woodhouse Hyundai for your vehicle service needs.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

SS
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Sharon S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Sharon S.
Prompt, courteous, and professional.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/14/2018 04:38 AM

Thank you for the 5 star review.  Happy Holidays from Woodhouse Hyundai.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

WS
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Walter S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
No donuts No chocolate cookies
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/11/2018 07:04 AM

Sorry about the donuts and cookies. Thank you for the 5 star survey. Have a great holiday season.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

KS
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Kimberly S.
Elkhorn, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service on Kona
Josh was great to work with.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/12/2018 10:27 AM

Thank you the 5 star review, Happy Holidays from Woodhouse Hyundai

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woodhouse continues to excel in service!
Josh Ridpath continues to excel in his understanding of the needs of the customer/client. The service department as a whole excels in taking care of/meeting the variety of needs of the customer. Mr. Ridpath understands and goes the 2nd mile in assisting, answering questions, and understanding the many needs of the customer....me! Once again, my experience exceeded my anticipations! Thank you Josh!

It was necessary for me to be taken to and from my work place because of the service work being done to my Sante Fe. Again, Shawn & Jeremy (the drivers) were courteous, on time, and extremely helpful and understanding as to the needs of the customer. Thank you fellas!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/05/2018 07:03 AM

Thank you for the great comments and for being part of our Woodhouse Family. We appreciate the 5 star survey and wish you very happy holiday season.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

BC
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Brandon C.
La Vista, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty work
Always do a wonderful job when I bring my car in! Keep up the good work!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/04/2018 01:14 PM

Thank you for the 5 star review.  We will see you for your next service. 

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

RB
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Richard B.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
good service, comfortable waiting area,.delivered when promised
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/04/2018 01:13 PM

Thank you for the 5 star review.  Thank you for choosing Woodhouse Hyundai for your vehicle needs.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

RM
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Robert M.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
aasads
dadadas
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/03/2018 01:15 PM

Thank you for the 5 star review.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

Verified Customer
Omaha, NE
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service entrance is not well marked with signage.
Great people that are very friendly and helpful.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/30/2018 05:39 AM

Thank you for the great survey. Happy Holidays!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DL
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Dawn L.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Distance from my home
They took me home and picked me up so I didn’t have to wait!! The young men were great except they locked my keys in the car! Thank god I had the spare on me!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/30/2018 05:42 AM

We apologize for the inconvenience. Thank you for the 5 star survey. Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

NW
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Nicole W.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always accommodating
Service department keeps me up to date when my car is being serviced. Been going to Woodhouse for 11 years and they are always accommodating.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/29/2018 12:52 PM

Thank you for being part of our family. Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I like how they provide a detailed service requirements that your vehicle need to maintain it in good conditions and i love how they do not push you or give you false information that your vehicle needs service to get you pay for their service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/29/2018 12:53 PM

Thank you for the 4 star survey. Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
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