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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

AK
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Arnold K.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Terrific service
Spot on taking care of me throughout the process !
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/29/2018 12:54 PM

Very happy to hear your service visit went well. Thank you for the 5 star survey and happy holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2009 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too far west.
Prices are getting expensive. Too bad you don't have senior discount.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/27/2018 04:52 AM

Thank you for choosing Woodhouse for service, and the 4 star review.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
JM
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John M.
Omaha, NE
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/20/2018 03:27 PM

We appreciate your buisness and thank you for the 5 star survey. Happy Thanksgiving.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall fixes
Great customer service and facility amenities while waiting for work to be completed. Service provided fully addressed the issue I brought my car in for.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/20/2018 03:28 PM

Thank you for the 5 star survey. Happy Thanksgiving

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
HE
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Herb E.
Omaha, NE
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
You expect the best.
Nice place, nice people. I will return.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/21/2018 06:39 AM

Thank you for taking the time to visit with me this morning. Again, I apologize for the inconvenience this caused. Watch your mail for my letter. Have a very Happy Thanksgiving.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
FT
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Francis T.
Omaha, NE
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woodhouse excels
My first visit to the new Woodhouse Hyundai facility. Very nicely done. Service was prompt and complete. Very nice people and a very pleasant experience.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/20/2018 08:54 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey. Happy Thanksgiving.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
La Vista, NE
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, Fast, Comfortable!
Great team who made my experience very positive. I felt welcomed as I waited for the oil change to complete and valued as a customer! Excellent work!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/17/2018 05:05 AM

Thank you for choosing Woodhouse for your vehicle needs, and the 5 star review.  Please let us know if you need anything else.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
RL
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Ronald L.
Fremont, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Extremely Helpful staff.
John, the service manager went over and above to help me with a warranty issue on my back window (rear defrost) when the vehicle wasn't even purchased through Woodhouse. Other dealerships, especially the Hyundai dealership over in Bellevue, all I have to say it be aware. There is a reason they are on Ft. Crook Rd. The street name says it all about the business they are running. Keep your business where it is appreciated, and where the staff is knowledgeable. Woodhouse Hyundai it is for me! The customer service, and willingness to help is what a customer truly appreciated. Thank you again John, and Woodhouse staff for your honesty, and integrity. A job well done!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/17/2018 05:04 AM

Thank you for choosing Woodhouse for your vehicle needs, and the 5 star review.  Please let us know if you need anything else.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
JP
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Jeff P.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely
I appreciated the timely service.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/15/2018 05:04 AM

Thank you for the 4 star review.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
JY
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Jim Y.
Omaha, NE
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
I enjoyed the whole experience. Loved the waiting room and coffee. Josh Ridpath was my contact and very polite and professional
I will share my story. Prier to leasing our Hyundai Elantra we owned Lexus. Our last Lexus there was an issue with the battery. It died three times and I had to get a jump each time. I was taking my granddaughter to school and would pick her up so it was real upsetting to have to deal with this problem. Each time it happen I would take it back to the Lexus Service Dept. and the first two times that said they ran a test and the battery would test okay. After the third time I took it in it was tested and low and behold they told me the battery was bad. By that time , as you can guess, the battery's warrant had timed out. This was the first time that I took the Elantra to this dealer to have the 30,000 mile service. I was concerned about the battery as it seem to be having an issue. Josh checked every thing out and it did have a bad cell. Josh took care of it as it was still under warranty. I had my 30.000 mile service done and left the dealership a very happy customer.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/09/2018 07:44 AM

Thank you for being part of our Woodhouse Family. Your complete satisfaction is our main goal. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was provided as expected.
Good service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/08/2018 07:25 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SP
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Samantha P.
Omaha, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome!
Nice people and great facility!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/08/2018 09:39 AM

Thank you for the 5 star survey and welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Communication and consideration
I think the timely communication that kept me informed about the progress of the repairs was good. I was treated respectfully and with consideration throughout the process. I really appreciate that I was given a loaner vehicle since the repairs took several days.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/05/2018 03:03 PM

We appreciate that you chose  Woodhouse Hyundai and thank you for th 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
BM
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Barb M.
Omaha, NE
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appreciate the friendly, honest, excellent service
Appreciate the friendly, honest and excellent service from the service center and staff. The new location is very nice except a bit out of my way, but the service is worth the drive.
Thanks for all you do!!!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/05/2018 03:05 PM

Thank you for being part of our Woodhouse Family. We truly value your business and appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
OP
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Oleg P.
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reasonable place
Very friendly and price reasonable place
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/07/2018 02:38 PM

Thank you for the 5 star review.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Ok
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/31/2018 12:16 PM

As a courtesy to all of our customers we perfom a no charge vehicle inspection after addressing your main concern. Being fully aware of your vehicle's condition and needs we feel are very important. In the future if you do not wish to have our no charge vehicle inspection performed just let your advisor know at time of check in. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RS
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Richard S.
Omaha, NE
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
They are not pushy with recommended services. The prices they quote are the prices they charge. Super service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/31/2018 06:02 AM

Thank you for the great comments and the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KR
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Kylie R.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
Always pleased with the service! I will come back again & again!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/30/2018 07:39 AM

Thank you for being part of the Woodhouse Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Not very happy about having to pay $50 for an oil change and then being told I need a tire rotation and alignment on top of that that cost an extra $130.
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/29/2018 06:31 AM

.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MW
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Mike W.
Omaha, NE
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
As usual they did an awesome job and got us in and out quickly
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/29/2018 06:19 AM

Thank you for th 5 star survey. I appreciate your business. Thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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