JR

JOSHUA D RIDPATH

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

SM
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Sara M.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience
Quick and friendly service as always!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/29/2019 12:50 PM

Thank you for the 5 star review and choosing Woodhouse Hyundai for service.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

SB
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Stephen B.
Bellevue, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on a cold day
I arrived in the middle of a cold snow squall. Inside was warm and inviting. Lounge area chairs are not comfortable and tv station was loud and opinionated channel of which I was not a fan of while I waited. I watched a movie on my Kindle instead of listening to the loud opinionated program on tv while I waited. Facilities are otherwise very nice, new and clean if not very comfortable (i.e. higher backed chairs would serve better). Customer service kept me informed of work taking place with my car. No problems there. Car was vacuumed which I appreciated but I found worker's notes on a paper in my cup holder along with a broken pencil and another item which were not mine. Carwash was non-operational so I was given a carwash voucher. Overall a pleasurable experience and not one that would drive me away. Everything can use some little improvement here and there.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/29/2019 04:55 AM

Thank you for the review.  I will discuss with my team about the concerns you had.  I apologize for the items left in your car and the tv channel.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

DK
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Daniel K.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
oil change
Service was great and pretty fair price.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/21/2019 12:03 PM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

LK
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Laura K.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Took my car in for service. Everyone was very courteous and professional. Will definitely be coming back.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/21/2019 06:05 AM

Thank you for being part of the Woodhouse Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

HS
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Howard S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people
The Woodhouse Hyundai staff is very professional and knowledgeable. I have a 2017 Elantra and a 2016 Tucson and would not go anywhere to have them maintained except to Woodhouse Hyundai!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/21/2019 06:06 AM

Thank you for being part of the Woodhouse Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

SK
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Steven K.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car Serviced
Friendly, knowledgeable service rep.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/21/2019 06:08 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

PS
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Patricia S.
Ralston, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Nice New Facility
Very nice new dealership with very accommodating staff.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/18/2019 01:03 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DT
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David T.
Yutan, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Couldn't be more pleased.
First time I have had t problem with my 2016 Sonata and it was the day before we were driving to New Orleans. Service department got me in first thing in the morning and I was on the road before lunch and fully covered by warranty. Thank you for for the excellent prompt service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/18/2019 10:13 AM

Very glad we could get you back on the road in a timely manner. Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DB
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Denise B.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Very good service and completed in the time frame they stated for an oil change and tire rotation!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/16/2019 03:33 PM

Thank you for being part of the Woodhouse Family. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
La Vista, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Business
I took my car in for an oil changed. The staff was friendly and helpful. The work took less time to complete than they told me it would, which is always nice. I had no issues.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/16/2019 02:20 PM

Thank you for choosing Woodhouse Hyundai and for rating us 5 stars.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

EW
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Edwin W.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
review
friendly people
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/16/2019 10:24 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

MW
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Matthew W.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Transmision Replacement
Woodhouse had my vehicle a couple extra days than first estimated. It didn't matter because they provided me a very comfortable loaner. They had it a couple extra days because of their attention to detail and making sure the work is done the first time. Great Job!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/14/2019 11:23 AM

Thank you for the 5 star survey. 

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

AB
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Amanda B.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!!!
All staff were helpful as I had my newborn with me!! Also wait time was reasonable for my services!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/14/2019 08:10 AM

Congratulations on your addition to your family! Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DA
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Douglas A.
Council Bluffs, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Woodhouse is the only place I buy my vehicles. The service they provide is outstanding!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/10/2019 10:15 AM

Thank you for being part of the Woodhouse Family. We appreicate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RB
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Roger B.
Pawnee City, NE
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly
I was taken care of quickly by friendly and helpful personnel. The service is thorough and explained fully.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/08/2019 11:30 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DH
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David H.
Omaha, NE
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Had my routine service done at the new Hyundai Woodhouse in Sarpy County
While there are still a few things to finish up, the new Woodhouse Hyundai Sales and Service buildings in Sarpy county are great. The service is fantastic and the amenities for the waiting customers are outstanding.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/07/2019 12:24 PM

Very happy to hear that you enjoyed our new facility, certainly a change from our previous temporary location. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and fast!
Great service and fast!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/21/2019 04:32 AM

Thank you for the 5 star review and choosing Woodhouse Hyundai for service.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with

LC
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Lisa C.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly
Our experience with all the sales and service staff has been very good. Very friendly and understanding of our needs.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/07/2019 07:24 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Realistic Service
The amount of time and consideration of the personnel were much appreciated!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2019 12:51 PM

Thank you for you for the  5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

MB
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Mason B.
Gretna, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mason Brown Elantra Sport
Came in for my 2nd Oil Change and a tire rotation on my 18 Elantra Sport. Josh met me at my car door and was very professional. I was about 30 min early for my appointment so I figured I'd be waiting for a little bit. They were done with my car just after 9am. Which was my schedule time. This place is great and is very professional and friendly. 3rd time I have dealt with Josh and he is Great!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/28/2018 04:47 PM

Thank you for being part of our Woodhouse Family. We appreciate the 5 star survey. Have a safe New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
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