JR

JOSHUA D RIDPATH

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

ME
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Molly E.
Omaha, NE
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy
Forgot to call me when part camebin but otherwise a ok
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/02/2019 12:41 PM

I apologize for you not being notified when your part arrived. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RA
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Renee A.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil leak
They found and corrected the problem before we even noticed it
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/02/2019 06:37 AM

Thank you  for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

ST
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Sue T.
Omaha, NE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So so oil change
Service completed
A bit expensive and staff treated customers customer like..."what do u need? Wait over there...next"
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/05/2019 10:34 AM

I am hoping that you will visit with me regarding this service visit. I left you a voice mail on 4/2 @10:00am. I look forward to visiting with you.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

JL
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James L.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
March 22 service
I have always been treated well - able to make an appointment a short time in advance, and able to get in and out quickly...
Recommended
Employees worked with

AS
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Aly S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/01/2019 07:27 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

JN
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Jeanne N.
Omaha, NE
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Like always friendly service. Even though it's busy due to potholes.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/01/2019 07:31 AM

Potholes has been good for our business. Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Bellevue, NE
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Shuttle Service Needs Improvement
Salesman I bought the car from was great. Haven't been overly impressed with the service department. Waited over an hour for a shuttle ride to work that was only 5 minutes away.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/01/2019 07:27 AM

Sorry for the inconvenience regarding the shuttle service. If this should occur again let your advisor know and we will be more than happy to accommodate you. Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

C
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C.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Josh is Great
Josh is Great
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/29/2019 06:22 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

HC
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Herbert C.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Able to get in for service easily. Service is done quickly and correctly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/29/2019 05:12 AM

Thank you for the great survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

GM
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Gloria M.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
As always, service done well and within stated time.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/29/2019 05:13 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

SF
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Steve F.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great caring service. And gas
Great service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/28/2019 01:13 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

GP
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Grazyna P.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service advisor
Josh make aware what is needet I will come back for service to Woodhouse.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/28/2019 06:01 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

KB
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Kenneth B.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Adequate
I don’t do reviews for publication.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/27/2019 05:51 AM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Experience.
Booked appt online, arrived at dealership 15min early and the guys were ready for me. Got me in and out in less than hour. Great Experience!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/27/2019 05:52 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

JM
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Joan M.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1
1
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/25/2019 06:21 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

CB
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Cyndi B.
Omaha, NE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Meh
it's about what i'd expect from a dealership.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/22/2019 02:58 PM

I truly apoligize for the condition your vehicle was returned to you. As a courtesy I would like to perform a free detail to your vehicle for the inconvienence. Please let me know if this is something you would allow me to do. I can be reached by phone at 531-222-8526 or at john.piatt@woodhouse.com

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

KB
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Ken B.
Wisner, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and fast
Fast service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/18/2019 12:19 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

MV
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Maria V.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness
Quick and efficient job
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/18/2019 06:33 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

TN
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Thomas N.
Lincoln, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service for the 1st tlme
Got right in, got met right away, and got serviced quickly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/14/2019 11:34 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

KS
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Kimberly S.
Elkhorn, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Initial service on Kona
Love working with Josh. He is the best and very curtuous.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/07/2019 09:22 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
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