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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

VK
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Vicki K.
NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Above and beyond
I can’t say that enough about the customer first attitude that’s put into action. From the moment you check in, you’re treated with great care and respect.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/21/2019 04:44 AM

Thank you for being part of our Woodhouse Auto Family. Your 5 star survey is greatly appreciated.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TE
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Tracy E.
Omaha, NE
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional customer service every time
I love this place and always greeted by friendly faces.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/17/2019 02:18 PM

Thank you for being part of our Woodhouse Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and Friendly
The staff is super friendly, the service work is done quickly and they do a great job of keeping you updated with anything they find, if it is important to fix it immediately and how long it will take to fix and what the cost will be.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/17/2019 03:05 PM

Thank you for being part of our Woodhouse Family. We appreciate the great survey rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
n
j
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/17/2019 03:07 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KS
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Ken S.
Omaha, NE
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
staff makes service a pleasant experience
service rep was helpful..driver could not have been nicer.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/15/2019 01:31 PM

Thank you for the 5 star survey. We feel that our employees are our greatest assets.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RS
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Rodger S.
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Continued great service
Great service and great staff!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/15/2019 07:17 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Should not try to upsell your customers on recall visit
Should not try to upsell your customers on recall visit
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/15/2019 06:48 AM

As a service to all of our customers we perform a thourogh vehicle inspection on every service visit to keep you, the customer, well informed on the condition of your vehicle. The vast majority of our customers appreciate it.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DS
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Donald S.
Omaha, NE
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/13/2019 02:20 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Saved my bacon
My car stayed overheating when I was driving from Minneapolis to Omaha on a Friday afternoon to visit my family. This awesome dealership said they could take a look if I brought my car in by 8 the next day, a Saturday. The radiator fan wasn’t working, and they had to order the part. The part didn’t arrive until 4 pm the day we were supposed to drive home, and one of the technicians stayed late so we could get home for work the next day. I am very appreciative and would definitely take my Hyundai there for service if I lived in the area. Please let them know how grateful I am.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/13/2019 05:28 AM

Very happy to hear that you situation was resolved quickly and you were back on the road again. We appreciate that you choose Woodhouse Hyundai and hopefully look forward to seeing you again. Thank you for the great comments and the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
VS
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Victoria S.
Littleton, CO
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great work! timing estimation could be improved
Always reliable and do great work! Usually takes at least an hour longer than they initially estimate. Not necessarily their fault, but usually aren't doing much more additional work than what I initially come in for.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/10/2019 08:36 AM

Thank you for the 4 star rating. The increase of vehicles going through our shop have cause delays in certain areas of our operations. I apologize for the delay.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good value
Very professional staff. Great waiting area with TV, comfy couches, and coffee. Great value for service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/09/2019 12:14 PM

Thank you for the great survey. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, fast, and knowledgeable
Overall just a great place! Whether you’re looking for a vehicle, or getting service done.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/08/2019 02:12 PM

Thank you for being part of our Woodhouse Family. We appreicate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JR
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John R.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Day at Woodhouse
My 2017 Santa Fe told me it was time for an oil change. I arrived for an oil change and left with a car change! I was pleased to leave with my third Santa Fe. I am a big fan of Hyundai.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/08/2019 02:14 PM

We thank you for being part of our Woodhouse Family. Thank you for your loyalty.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CC
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Chris C.
Omaha, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing Work
I went to another dealership with my issue and they kept saying nothing was wrong, when clearly you could hear popping noise. I called Woodhouse and they knew exactly what it was and fixed it in a timely manner.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/07/2019 02:39 PM

Very glad to hear that we were able to correct your concern. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CK
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Cathy K.
Papillion, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience
Appointment was right on time. Great service and Josh was great to work with! Highly recommend this location!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/07/2019 02:41 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DM
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Deborah M.
Omaha, NE
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job with two different cars.
I am pretty happy with has been done with my family's 2014 Santa Fe and 2018 Kona.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/07/2019 02:44 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Council Bluffs, IA
2013 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Could be better
I only use Woodhouse for recalls as they have consistently shown they are no better than an independent shop.
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/08/2019 02:17 PM

.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LA
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Leon A.
Omaha, NE
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Went far and above to fix issues
Although it took a few trips to the garage, all issues were fixed. Window works great now. The switch and motor had to be coded out on warranty a couple of times due to bad parts shipped. Rubbing on front brake fixed. Rear clunks fixed due to rear stabilizer links installed by another dealer incorrectly and greased correctly. Tech was correct that tires were causing helicopter noise when travelling at higher speeds. Cudos to all. Thank you. Very quiet ride now
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/02/2019 12:33 PM

Thank you for the great 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DF
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Denise F.
Elkhorn, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
information
They keep me constantly informed how the service appointment is going and always consult me before doing any work. It would be nice if you could change the channel on the lounge room television and also hear it.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/02/2019 05:21 AM

Thank you for choosing Woodhouse Hyundai. We appreicate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LB
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Lynda B.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The waiting area is well cleaned and has rooms that are quiet to wait in vs rooms with TV blaring.
I had very little wait time at this dealership for oil change and tire rotation. (at previous dealership I asked for tire rotation and was denied - said I didn't have enough miles on). I was really happy to have a quiet, clean area in which to wait. Additionally, they took care of a campaign fix on my car so I didn't have to return later to have that done.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/01/2019 03:22 PM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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