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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

Verified Customer
Omaha, NE
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept.
Getting job done the first time.
Fitting me in to their schedule.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/20/2019 05:11 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TM
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Taylor M.
Omaha, NE
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast & Knowledgeable Service
We took my vehicle in for a steering issue that sounded like it might be a recall. My appointment was at 3pm, however we dropped my vehicle off at 8am so that we could get to work. By 11am my car was ready to be picked up! They'd fixed 4 recalls, done an inspection and even cleaned my floor mats 4 hours before my appt was even scheduled to start.

Friendly, fast, and knowledgeable.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/19/2019 10:31 AM

Thank you for the great comments, we appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JL
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James L.
Omaha, NE
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent service
Service was prompt and people were friendly...Jim
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/19/2019 06:55 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SE
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Sue E.
Omaha, NE
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
The experience I had went smoothly. Everyone there was very kind and knowlegeable.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/18/2019 03:24 PM

Thank you for the great 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SO
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Susan O.
Elkhorn, NE
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change made easy.
Got the oil changed, also air filter, and was in and out in less than an hour. Can't beat that!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/18/2019 03:25 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TS
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Thelma S.
Missouri Valley, IA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good customer service!
I always get the absolute best service from Josh Ridpath every time I bring my vehicles in!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/14/2019 08:52 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
WM
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Warren M.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional, customer focused, competitive
Routine oil change and checkup
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/11/2019 09:26 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
AS
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Anthony S.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service always.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/10/2019 07:04 AM

Thank you for the great 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DO
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Douglas O.
Elkhorn, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Welcoming, no surprises, timely, efficient.
Josh took good care of me. The appointment went well, and did not mess up my schedule. In fact, they took me early, and got me out early.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/07/2019 11:56 AM

Get to hear that everything went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
routine service
Timely and efficient service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/04/2019 09:07 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RB
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Rita B.
Lincoln, NE
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
verified customerVerified Customer
Category: Service
Great place
Initially I was not satisfied with how billing handled our payment over the phone; but my initial review was taken into consideration, therefore they are doing something to take care of me and keep me a customer. I will continue coming here.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
SD
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Sharon D.
Columbus, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always great service!
I look forward to service appointments! Everyone at Woodhouse Hyundai is polite, knowledgeable, and helpful!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/03/2019 03:17 PM

Thank you for being part of our Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RB
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Rita B.
Lincoln, NE
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
verified customerVerified Customer
Category: Service
Great place
Initially I was not satisfied with how billing handled our payment over the phone; but my initial review was taken into consideration, therefore they are doing something to take care of me and keep me a customer. I will continue coming here.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/30/2019
Service Type: Maintenance
Category: Service
Great service/poor billing
Service was great, but when we called to pay the bill over the phone, the lady in billing was extremely rude to my fiancé. Honestly if we buy another car from you again, we will be bringing this up to see what can be done.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/03/2019 03:38 PM

Thank you for takng the time to visit with me. I apologize for the customer service you received.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/04/2019 09:32 AM

Thank you for the great rescore.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
La Vista, NE
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great services
great place
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/28/2019 03:55 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TE
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Tracy E.
Omaha, NE
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Vacuumed
I was surprised that my front driver side floor was vacuumed and not the front passenger side.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/28/2019 09:54 AM

Sorry about the incomplete vacuuming. Please stop by anytime and will happy to vacuum the complete vehicle. Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SS
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Sherry S.
Omaha, NE
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service!
I was made to feel comfortable with what they were going to do. He explained what what everything cost and what it was for. Everything was done in a timely matter.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/28/2019 09:56 AM

Thank you for being part of our Woodhouse Family. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always satisfied with the service at Woodhouse Hyundai. This appointment was for our 2012 Sonata Hybrid, our 6th Hyundai since 2002.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/28/2019 09:57 AM

Thank you for being part of the Woodhouse Auto Family. We truly appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt
Repair was made swiftly. So far everything seems fine.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/23/2019 07:28 AM

Thank you for th 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service needs improvement
not at this time, service dept. needs improvement
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/23/2019 07:31 AM

.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KR
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Kylie R.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Always great service & friendly people!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/21/2019 04:42 AM

Thank you for being part of our Woodhouse Auto Family. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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