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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

SF
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Steve F.
Omaha, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service. Knowledgeable employees, Josh is great
Great knowledgeable employees. Explained everything in detail.
Josh was very helpful
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/05/2019 04:03 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
AL
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Amy L.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy service
I was on a time schedule and they did everything to get me in and out really quickly. Thank you so much!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/05/2019 05:53 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TS
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Tushal S.
Omaha, NE
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Service Review
They did great but I don't know why the guy did not vacuumed my rear seats area. He did for front seats are but not rear. Apart from that they did good.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 06:03 AM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KP
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Kent P.
Omaha, NE
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
-
-
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:23 AM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
EW
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Edwin W.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice people, clean
nice people good service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:09 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MS
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Mike S.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, friendly, convenient
Good place
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:14 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DA
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Douglas A.
Council Bluffs, IA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Outstanding service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:13 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Prompt, friendly service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/04/2019 07:39 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JH
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John H.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
7500 mile maintenance
expensive
Not Recommended
Employees worked with
JR
JOSHUA D RIDPATH
DF
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Denise F.
Elkhorn, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Man
Great customer service and great followup with myself and my husband answering all of our questions. Most especially regarding the clock glitch.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/29/2019 04:53 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The new facitlity
is very nice....the entry 'garage' is kind of confusing...but there are many different areas where you can wait and watch TV or just read or work on your phone.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/26/2019 05:52 AM

We are working to improve the signage to eliminate the entry way confusion. Thank you for the the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great first visit
Appreciated the shuttle service and great communication before and during service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/21/2019 11:17 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KR
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Kate R.
Auburn, NE
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
My go to
Fast and efficient. Courteous
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/20/2019 02:52 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SB
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Sherman B.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service began as soon as I arrived. Was completed in a timely manner. There was no pressure for add ons. Everything was straight forward.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/21/2019 09:02 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Another Superb experience!
Once again, Woodhouse Hyundai of Omaha exceeds my expectations! Another superior experience and the dynamic service department are always doing their best to see to it that the needs of the customer are met.
Never a disappointing experience! The service department even provided a "drop off & pick up" driver to and from work for me! WOW!!! That is service!!!
I always look forward to chatting with the service department team and the many fine folks at Woodhouse Hyundai!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/19/2019 12:17 PM

Thank you for the great comments and for being part of our Woodhouse Family. We appricated the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DH
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Dawn H.
La Vista, NE
2018 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Terrible experience
I brought my car in with 4000 miles for the first oil change. On my way home it was making a terrible noise. I immediately brought it back. They fixed the problem they caused, but did not offer to refund me for the oil change.
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/19/2019 06:26 AM

Sorry that you had to return due to loose rear mudguard. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LP
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Lynn P.
La Vista, NE
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice waiting area.
The waiting area is nice and the service reps try to give you an accurate accounting of the time involved. However, I asked if my environment filter be replaced and it wasn’t done. So I bought one outside of the dealer and installed it myself. Also some of the fluids were not topped off.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/16/2019 12:58 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DB
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Denise B.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Very thorough!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/16/2019 09:23 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JD
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Jennifer D.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Josh always provides great customer service and is very accomodating to all schedules. He is also very knowledgeable about all aspects of our service needs.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/09/2019 05:32 AM

Thank you for the 5 star rating and for being part of our Woodhouse family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
BW
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Brian W.
Lincoln, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Never steer you wrong!
After being told in Lincoln my repair would cost $1200+ I came to Omaha and turns out it was covered under warranty. The second time Lincoln Hyundai tried to rip me off on service. There won't be a third time. It's Woodhouse for sure A+
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
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