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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

Verified Customer
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yea
Excellent
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/07/2018 02:23 PM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very clean new building
Very clean, but too expensive for maintenance. Only reason I came in was for a recall, but was offered a 60k maintenance on the car for $700. I can do it myself for $150.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/10/2018 07:51 AM

Thank you for the 5 star review.  If you have question about the maintenance items please reach out I would be glad to visit with you on them.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
SK
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Sheena K.
Burwell, NE
2014 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2018
verified customerVerified Customer
Category: Service
Nice
Everyone there is really nice. It just took over 3 months to get my engine in stock.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience at the new Woodhouse Hyundai!
Great service, very friendly and helpful staff! They are the best
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/05/2018 01:28 PM

Thank you for the 5 star survey and the great comment.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
VJ
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Vickie J.
Bellevue, NE
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maybe it was too new
I had my oil changed at the new location that had only been open a few days. I was a little disappointed in the waiting room amenities. I was expecting a TV or at least a better selection of magazines. There were no vending machines and the coffee machine had a note that it was out of hot chocolate. I've been to waiting area that had cookies or doughnuts and even free soda machines. For a new location I thought there would be more.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/30/2018 05:10 AM

Thank you for the 4 star review.  We are getting items into the store now such as TV, and vending machines.  I apologize that we didn't have them in on day one.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
JK
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Judith K.
Omaha, NE
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient Service
The service continues to be excellent. I'm very appreciative of the care my car receives. Thank you.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/28/2018 01:03 PM

Thank you for the 5 star survey. 

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
PS
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Pradeep S.
Omaha, NE
2015 Hyundai Genesis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Worst customer servixe
They said it wpuld take me 1 hour but made me wait for iver 4 hours
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/30/2018 05:09 AM

.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
CP
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Crystal P.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Very courteous, helpful and knowledgeable!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/28/2018 11:14 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
RS
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Rodger S.
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, great people!
Woodhouse continues to impress with a solid service department. The people are excellent at customer service, and are thorough in their care.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/28/2018 04:26 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
SC
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Susan C.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sometime
Read what happened
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/28/2018 11:14 AM

Thank you for the review.  I will see you 8-29-18 to look at your windshield.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
SK
gravatar
Sheena K.
Burwell, NE
2014 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2018
verified customerVerified Customer
Category: Service
Nice
Everyone there is really nice. It just took over 3 months to get my engine in stock.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2018
Service Type: Repair
Category: Service
...
….
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/22/2018 08:55 AM

Thank you taking the time to visit.  I apologize that it took Hyundai a while to get a engine to us.  Please if you have any more question let me know.  Our new location is at 144th and Giles

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
RR
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Roxann R.
Elkhorn, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service
I appreciate the personalized customer service. And, the transportation to the mall so I can shop while my vehicle is being serviced is a plus!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/20/2018 08:54 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
PK
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Pamela K.
Omaha, NE
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pam
Friendly.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/20/2018 08:53 AM

Thank you for the 4 star review 

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2009 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Didn't get a call back
Didn't get a call back from a issue I sent the manager.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/20/2018 07:53 AM

Thank you for taking the time to visit with me.  I apologize that you were not contacted back.  If you would like to make an appointment please email or call me 531-222-8530.  Thank you

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
MB
gravatar
Marilyn B.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and listened to our needs and wants.
Our car buying experience was very easy. Our salesman (Christian) listened to what we were wanting from our next vehicle and worked with us. He let us work at our own pace and wasn't pushy nor just trying to make a sale. We felt listened to and respected.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/15/2018 11:23 AM

Thank you for the 5 star review.  We can't wait to see you at our new store when we open next week.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
review
I am sorry to see you are moving. This location was very handy
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/15/2018 11:21 AM

Thank you for the 4 star survey,  I know the new location is little further for some but not for others.  The new location is very nice and well overdue upgrade.  We can wait to see you their.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
BM
gravatar
Barb M.
Omaha, NE
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
I have always been satisfied with the service centers work. I appreciate the honesty of what needs to be maintenanced. I trust the team working on my vehicle.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/15/2018 11:22 AM

Thank you for the 5 star review.  We can't wait to see you at our new location when we open next week.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
TS
gravatar
Tom S.
Omaha, NE
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Experience in Car Maintenance
Good service and quick turn around.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/09/2018 09:15 AM

Thank you for the 5 stars. Be sure to visit us at our new location at 144th & Giles starting August 20th.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service, just needs to have friendly staff after hours and willing to give a ride home when dropping off for service
None
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/09/2018 12:58 PM

Thank you for the 4 star survey. Our service shuttles run from 7:30 am to 6:00pm Monday thru Friday serving the Omaha, Council Bluffs area and surrounding communities. We look forward to seeing you at our new location at 144th & Giles starting August 20th.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
ME
gravatar
Molly E.
Omaha, NE
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
maintenance
everything went as expected
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/13/2018 11:35 AM

Thnak you for the 5 star review, we can't wait to see you at our new store when we move next week at 144th and Giles

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
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