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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

MY
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Michael Y.
Gretna, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Always consistent and what I have come to expect from Woodhouse group. Highly recommend
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/08/2018 04:51 AM

Thank you the 5 star review.  We look forward to seeing you at our new store at 144th and Giles.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
LG
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Lauren G.
Omaha, NE
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always great service! Convenient location!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/08/2018 04:50 AM

Thank you for the 5 star review, we look forward to seeing you at our new location in two weeks at 144th and Giles

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
CH
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Carrie H.
Omaha, NE
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees
Everyone is great. Nicely greeted, open the door for me, took less time then they said, made sure I didn’t have any questions.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/02/2018 04:23 AM

Thank you for the 5 star review, we can't wait to see you at our new store at 144th and Giles

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
CA
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Cris A.
Omaha, NE
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Taking care of their customers AGAIN
Another great experience-friendly, quick and took care of me and my car.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/02/2018 04:22 AM

Thank you for the 5 star review, we can't wait to see you at our new store at 144th and Giles

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
SK
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Shailesh K.
Omaha, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent True Service
Quality and honesty goes long way.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/31/2018 12:01 PM

Thank you for the 5 star survey. We look forward to serving you at our new location at 144th & Giles starting August 20th.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DO
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Douglas O.
Omaha, NE
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil
Comprehensive service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/31/2018 12:02 PM

Thank you for the 5 star survey. We look forward to seeing you at our new location at 144th & Giles starting August 20th.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2004 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy
The staff is very courteous. There can be a long waiting time, which other customers expressed to me as well. They are currently at a temporary location. They may be short staffed. I would have appreciated being told that there were other maintenance items that needed to be addressed.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/08/2018 04:49 AM

Thank you for the 4 star review. I apologize for not going over the maintenance items.  If you have any question please call or email me thank you

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Ashland, NE
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
Very appreciative of the work the service center did to ensure my vehicle had the best care and servicing without recommending unnecessary procedures. Very professional staff and courteous office staff.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/24/2018 11:38 AM

Thank you for the 5 star review.  We can't wait to see you at our new location next month at 144th and Giles.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
RC
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Robert C.
Stanton, NE
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service visit
We were greeted and listened to while explaining our problem. Service was prompt and we were soon on our way. No muss no fuss.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/23/2018 04:52 AM

Thank you for the 5 star review.  We can't wait to see you at our new store next month at 144th and Giles

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Really friendly and helpful staff.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/19/2018 05:33 AM

Thank you for the 5 star review.  We can't wait to see you at our new location next month at 144th and Giles

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Bellevue, NE
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Service Department
The service department @ Woodhouse Hyundai is courteous and quick. They take the time to explain the problem and the repairs in layman's terms
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/17/2018 08:38 AM

Thank you for the 5 star review. We will see you for your next service at our new location at 144th and Giles.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
CS
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Christine S.
Omaha, NE
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On time and thorough
Seemed to check overahh health and safety bof my hi mileage car but wasn't pushy about it. Thanks. Nice to have the shuttle both drop off and pick me back up when car was ready.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/16/2018 09:42 AM

Thank you for the 5 star review.  We look forward to seeing you at our new location next month at 144th and Giles.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
WG
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Walter G.
Gretna, NE
2017 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I'm surprised at the decline in experience.
Service time was longer than expected, but I was mostly discouraged by the remarks made by the courtesy driver. Racist comments are absolutely unprofessional, unacceptable and unnecessary. Because of my experience it's questionable whether I will return to this location. Things have changed remarkably since I first started receiving service at this location. Something needs to change.
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/13/2018 06:17 AM

Thank you for taking the time to visit this morning.  This truly makes me sad to hear and sick to my stomach.  I will get this address and look forward to seeing you at our new location off of 144th and giles 

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Attentive
The manager was very nice and not pressuring, but he offered suggestions on things needing attention.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/10/2018 03:32 PM


Thank you for the great survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
AM
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Allan M.
Bellevue, NE
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Better warranty information!
Wood house will be moving to new facility in august that will hopefully make things move a little faster!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/10/2018 03:35 PM

Please be sure to stop in and say hello. Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Papillion, NE
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Facility Coming Soon thank goodness!
The new location should be a lot better, and I won't have to deal with the leaky roof, as I am mold sensitive and have been treated for it before.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/06/2018 05:49 AM

Yes, I think everyone is looking forward to our new facility. We will be moving the week of August 6th. We look forward to seeng you there. Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SK
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Steven K.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very customer friendly
I like to take my car to a certified Hyundai dealer because they are educated on the care of the car.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/06/2018 05:46 AM

Thank you for trust in servicing your Hyundai, we appreciate the 5 star survey. We look forward to seeing you at our new location at 144th and Giles in August.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DH
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David H.
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dave
Great job.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/05/2018 06:28 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RS
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Rush S.
Chicago Heights, IL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service at woodhouse
Fast and courteous Service also very informative
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/03/2018 09:51 AM

Thank you for the 5 star survey. We appreciate the great comment also.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Experience
Always a great experience.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/03/2018 10:26 AM

Thank you for being part of the Woodhouse Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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