Business Solutions
SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

CB
gravatar
Cindy B.
Bennington, NE
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and follow up.
We took our 2014 Hyndai Elantra Sport in for warranty work.
Our LED tail light above the trunk had burned out.
The service manager gave me his card and said if I have any other issues to give him a call.

Thank You. . .
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/31/2018 11:04 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
RS
gravatar
Rosa S.
Omaha, NE
2012 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not happy
Recommended services wish they would have been explained better.
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/29/2018 06:26 AM

Thank you for talking the time to visit with me.  Again I apologize for the service.  If you need anything in the future please let me know.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
GD
gravatar
Gloria D.
Omaha, NE
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional!
I only service my car at Woodhouse Hyundai - Josh Ridparh has been my service guy for a while now and he’s personable and does his job extremely well! He communicates and really works with the customers. The whole staff is great. Sean, the driver, is funny and knows his way around town! I am very thankful Hyundai offers this courtesy shuttle. I love my Hyundai. It’s been a great car!
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/29/2018 04:14 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
TK
gravatar
Thelma K.
San Antonio, TX
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best in Town!!!
The personal care and proficient expertise in finding out the issues with my car were exceptional and well within comparable pricing limits. I was completely satisfied with the Josh Ridpath and Brett Moore team. They were amazing!!?
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/25/2018 10:03 AM

Thank you for the wonderful comments about our staff. I have passed along this survey to Brett. We appreciate the 5 star rating. Thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JB
gravatar
Jeffrey B.
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people and helpful.
One thing that I wanted but wasn’t done they didn’t vacuum my car.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/25/2018 10:05 AM

I apologize that your vehicle was not vacuumed. Please stop in anytime to have that completed plus let us peform an exterior car wash too, no service needed. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TS
gravatar
Thelma S.
Missouri Valley, IA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good customer service
Josh Ridpath was very informative and polite.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/24/2018 06:24 AM

Thank you for the great comment about Josh. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
NW
gravatar
Nancy W.
Omaha, NE
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, friendly, accomodating
I forgot my $5.00 off coupon and they let me apply it to my bill anyway. Thank you for that courtesy.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/24/2018 06:24 AM

Very glad we could be of assistance. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CA
gravatar
Cris A.
Omaha, NE
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and staff
Once again, perfect service and great staff.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/24/2018 06:25 AM

Thank you for the great comments. We appreciate your business and the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DA
gravatar
Douglas A.
Council Bluffs, IA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The service at Woodhouse Hyundai is simply amazing! The rep always updates me on the status of work being performed while waiting and drinking my coffee.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/21/2018 07:12 AM

Thank you for the 5 star survey. Very happy to hear that your service visit went well.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Peoria, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality Service
Woodhouse provides the quality service I have come to expect from Hyundai.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/18/2018 08:44 AM

Thank you for the 5 star survey and the vote of confidence. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RS
gravatar
Rodger S.
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another great service experience
Fast, friendly, and thorough.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/18/2018 06:27 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
None
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/23/2018 06:35 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DO
gravatar
Douglas O.
Omaha, NE
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
They understand my needs.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/16/2018 08:07 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
PW
gravatar
Paul W.
Omaha, NE
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was Excellent
Problem was fixed and I am perfectly satisfied with the service done.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/15/2018 05:55 AM

Great to hear that your service visit went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Courteous and Professional. The work on my car was completed in a Timely manner.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/15/2018 05:57 AM

Very happy to hear that everything went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient to me, organized, clean, and efficient.
I made an appointment to research a modest engine noise. 2011 Elantra, 94K miles. The service department analyzed the complaint, researched the service history of our car, contacted Hyundai corporate, and announced (much to our surprise) that we qualified not only for a no charge repair under the terms of the 100,000 mile drive train warranty, but that Hyundai had determined that a replacement engine was quicker and more cost effective than an entire engine tear-down. So...a newly rebuilt engine at 94,000 miles? I'm in! Woodhouse provided a new, clean loaner for the entire time, handled everything efficiently and on-time, and treated us very well.

Learned two life lessons: Hyundai enforces their lengthy warranty, and Woodhouse values their customers. We are elated with both.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/14/2018 07:57 AM

Very happy that we could assist you. Thank you for the 5 star survey. Welcome to the Woodhouse Auto Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2010 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Have had same problem several times. We’ll see how it works now.
Thought diagnostic was high and wasn’t what was really wrong
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/14/2018 07:59 AM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JV
gravatar
Jim V.
Omaha, NE
2008 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
no title comes to mind
nothing to add
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/14/2018 08:02 AM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RL
gravatar
Russel L.
Tekamah, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Service with a smile. Great!! I was person with the radio turning off problem. Not solved.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/11/2018 02:26 PM

Thank you for the 5 star survey. Josh will be contacting you regarding the on going radio concern.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Took too long
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/14/2018 04:38 AM

I apologize that the service took longer than normal.  I would like to visit with you on the visit.  I will call you.  Thank you

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.