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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

SB
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Sherman B.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great cars & Great service
They do it right and on time. Can't ask for more.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/11/2018 02:28 PM

We appreciate the great comment, thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
EW
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Edwin W.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
they do great work
very friendly and fast.
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/09/2018 01:11 PM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Elkhorn, NE
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woodhouse
Unable to fix the problem
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/08/2018 05:35 AM

Thank you for taking the time to visit.  We will see you Friday 

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Everyone was super helpful and friendly from making my appointment to checking out. Car was nice clean when the service was over!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/07/2018 06:46 AM

Thank you for choosing Woodhouse Hyundai, we appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MB
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Mark B.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Speedy maintenance
Fastest car maintenance in 60 years of having service done!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/07/2018 06:55 AM

Very happy to hear that your service expectations were exceeded. That you for the 5 star survey. We look forward to serving you at our new location at 144th and Giles in August.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
BW
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Beth W.
Omaha, NE
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
the people
good service
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/04/2018 02:20 PM

Thank you taking the time visit with me.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
La Vista, NE
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Awesome!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/04/2018 07:49 AM

We appreciate the great survey score. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LG
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Lauren G.
Omaha, NE
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Excellent service. Done before expected
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/03/2018 01:48 PM

Very happy to hear everything went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
AS
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Amy S.
Bellevue, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Great Customer Service
Woodhouse Hyundai of Omaha has the best and fastest customer service around. Also purchasing or leasing a vehicle is at Woodhouse Hyundai is the easiest and the most stress free environment. They find get the car or SUV you would like with no hassle unlike other dealers in Omaha.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/01/2018 07:22 AM

Thank you for the 5 star survey. We really appreciate the great comments which I will share with our sales staff. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
I made my appt. on line....and it/they worked like a charm.
I had my engine light on.....and I also needed my car to drive two important Professors from Toronto around Omaha on the same day. Hyundai Service gave me a loaner car right away in the morning. Then they texted me by noon that my car was ready so....while the Professors had lunch --I had time to go back to the shop and pick up my Hyundai and it was washed and ready for me and my guests.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/30/2018 06:31 AM

Very happy to hear that everything went well. Thank you for the 5 star survey. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JL
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James L.
Omaha, NE
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service for my car
The staff are friendly, easy to make appointment, car is washed after the service - overall, a pleasant visit!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/27/2018 09:33 AM

Thank you for the great comment, very happy to hear everything went well during your visit. We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Good honest people
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/27/2018 08:01 AM

I apologize for the no call back. We are working with the company that manages our online appointment system to correct this concern. We tested it yesterday and the problem still exists. Thank you for choosing Woodhouse Hyunda and thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very courteous
Great customer service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/26/2018 11:11 AM

Thank you for the 5 star survey and the great comment!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DL
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Dale L.
Omaha, NE
2011 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
employees are friendly
wish there was a closer dealership to do business with.
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/25/2018 12:42 PM

Thank you for taking the time for the survey I would like to visit with you on the service experience you had.  I have left a voice mail, please email or call me back thank you.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
DB
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Dave B.
Omaha, NE
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service !
In and out in 45 minutes plus my salesman remembered me and handed me 4 free tickets to a Concert !!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/25/2018 06:05 AM

Thank you for the 5 star survey. Hope you enjoyed the concert. Thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JN
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Juanita N.
Omaha, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great experience in the service department
Josh was very nice and helpful in the service department. Much better than my last experience with someone else.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/23/2018 12:15 PM

Thank you for the 5 star survey. We feel very fortunate to have Josh on our team.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Plattsmouth, NE
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Decent
Typical dealership work - suggesting to pay hundreds of dollars for repairs that can easily be done at home, they did not report my faulty wheels either.
Very good customer service though, friendly staff
Not Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/23/2018 08:07 AM

Thank you for the service visit and review.  I would like to discuss the visit you had please call me 402-592-1007.  Thank you

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
ML
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Marko L.
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Great customer service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/23/2018 07:35 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JG
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Jaison G.
La Vista, NE
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Convenient
Had appointment on a Saturday morning recently for oil change and warranty repair. Had me in and out the door in an hour. Great service and didn't try to upsell me on products.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/20/2018 05:39 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Blair, NE
2014 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Place to service Hyundai.
none
Recommended
Jeremy S., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/18/2018 01:28 PM

I'm sorry about the service experience that you received.  I would like to visit with you about it, pleae give me a call or email.  Thank you

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employees worked with
JR
JOSHUA D RIDPATH
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