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SureCritic / Makes / Hyundai / Tucson / 2023

2023 Hyundai Tucson

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3626 Reviews)
44%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3626 Reviews)
Write a Review

Reviews

ES
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Eric S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2025
Verified Review

Mostly great but avoid paying for the "extras"

The vehicle itself it great aside from the quality of the leather seats (easy tearing, never tore a seat in any other car before) and the engine bay/ventilation system rattles. Both of those annoying sounds were deemed "normal" by service on multiple occasions. This is not my first Hyundai, nor my first Tucson, but it is my first time dealing with these noises. As for the "extras" I was referring to, I got the complete "Lux XT" (I think that's was the name) interior protection package as well as the wheel & tire protection package, etc. When driver's seat tore - or more correctly, wore out since it wasn't a cut, but a fray/seperation that became an open hole many inches long in the leather - Hyundai service had me make an appointment - which took a month lead time - and then 1hr after dropping it off for said appointment told me I had no interior coverage. I produced hardcopy of proof that I did and it was followed up with "we don't service this here" you have to go to [a specific upholstery shop] for this. Trying to make the appointment at the shop I was directed to I was informed that the appointment had to be made through Hyundai or the coverage wouldn't be applied. Hyundai service at the dealer I bought the car from denied this was the case and said, "they couldn't help me". To this day, my drivers seat now has a huge area of frayed/split/peeling leather with exposed inner foam and also now has a second fray/split mid-height on the seat back, roughly below your shoulder blade. Moral of the story is - don't buy any non-material "extras" from Hyundai aside for the Hyundai branded extended bumper to bumper 100,000mi warranty. They are a waste of money. And also their leather seats are a waste of money and WAY more fragile and susceptible to wear than their normal fabric (nylon?) seat coverings.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
LT
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Lisa T.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/12/2025
Verified Review

Not the same quality as other Hyundai's

I am on my 5th Hyundai and was expecting the same great quality I had with my other 4 previous Hyundai's.....This was NOT the case with my Tucson.....SOON after I got it, the leather on the driver's seat starting wearing very quickly.....A little over 1 year into my lease, I took it the closest Hyundai dealership and asked them to look at it, they took pictures and said they would have the there quality rep take a look at the photos and they would get back to me.....They finally did, and their answer was "normal wear and tear" or It could have been from the "shorts/pants" I wear......REALLY???? I sent a letter off to Hyundai and NEVER recieved a reply back.....But, I will fight when I return it as I was told it was "normal wear and tear"!!!! And, small things like the handle on the cargo space in the back broke off, and the middle back seat seat belt buckle broke......I don't think prior to this car i EVER had one issue!!! THAT'S WHY I kept coming back to Hyundai, but I am certainly dissapointed with the quality and the service on this car...... Maybe it is time to move on now........
    Value
  • Build Quality
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  • Interior
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  • Performance
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  • Styling
Hyundai Motor America responded on 12/15/2025 07:34 AM

Hey Lisa, thank you for sharing your feedback regarding your vehicle and experience thus far. we’re truly sorry to hear about your disappointment with quality of leather. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you need any assistance or  if you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
TH
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Terrence H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2025
Verified Review

Nice car

The vehicle has many good features and runs well. The dashboard screen can be maddening, and the owners manual that comes with the vehicle is often not helpful. Have to go online for information in many instances.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
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LM
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Linda M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2025
Verified Review

Reliable, good paint job.

Reliable, good paint job.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JH
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Johnny H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2025
Verified Review

Great Quality Vehichle

Great car with plenty of nice features. Very reliable.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
SF
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Steven F.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2025
Verified Review

Good reliable vehicle

Enjoy the drive
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
ES
gravatar
Eric S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2025
Verified Review

Mostly great but avoid paying for the "extras"

The vehicle itself it great aside from the quality of the leather seats (easy tearing, never tore a seat in any other car before) and the engine bay/ventilation system rattles. Both of those annoying sounds were deemed "normal" by service on multiple occasions. This is not my first Hyundai, nor my first Tucson, but it is my first time dealing with these noises. As for the "extras" I was referring to, I got the complete "Lux XT" (I think that's was the name) interior protection package as well as the wheel & tire protection package, etc. When driver's seat tore - or more correctly, wore out since it wasn't a cut, but a fray/seperation that became an open hole many inches long in the leather - Hyundai service had me make an appointment - which took a month lead time - and then 1hr after dropping it off for said appointment told me I had no interior coverage. I produced hardcopy of proof that I did and it was followed up with "we don't service this here" you have to go to [a specific upholstery shop] for this. Trying to make the appointment at the shop I was directed to I was informed that the appointment had to be made through Hyundai or the coverage wouldn't be applied. Hyundai service at the dealer I bought the car from denied this was the case and said, "they couldn't help me". To this day, my drivers seat now has a huge area of frayed/split/peeling leather with exposed inner foam and also now has a second fray/split mid-height on the seat back, roughly below your shoulder blade. Moral of the story is - don't buy any non-material "extras" from Hyundai aside for the Hyundai branded extended bumper to bumper 100,000mi warranty. They are a waste of money. And also their leather seats are a waste of money and WAY more fragile and susceptible to wear than their normal fabric (nylon?) seat coverings.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
KL
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Kelly L.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2025
Verified Review

23 Tucson

Love my Tucson!
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
GL
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Gary L.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2025
Verified Review

Pleasure to drive

Enjoyed enough to recently purchase a new Santa Fe.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
VB
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Valerie B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2025
Verified Review

Love my Tuscon

I am very happy with my Tucson.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
KW
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Kathy W.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/10/2025
Verified Review

Hyundai 2023

Overall vehicle is fine. Not happy with winter performance
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/10/2025 06:47 AM

Hello Kathy, we are sorry to hear about your experience with vehicle sensors in winter on your 2023 Hyundai Tucson. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Moreover, please reach to our customer care center at (800) 633-5151 to provide more information regarding $300 out of pocket charge. One of our representative will be able to assist you further. ^cc
SD
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Steven D.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

Great car

Great all around car.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
AG
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Ann G.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

Great small suv

I love every aspect of this vehicle. The only negative is that the blue link feature for unlocking car remotely is hit or miss. Even after taking it to the dealer for a software update, it still never worked correctly. However, as far as comfort, gas mileage, everything you really care about in a car this is perfect.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
PS
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Peter S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

Performance is excellent, great on gas milage.

Excellent Ride
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
SB
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Sandra B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

It’s been great

Drives smoothly. And looks so beautiful. I’m having fun!
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
CB
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Charles B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

2023 Hyundai Tucson Limited

Love the car
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
KA
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Khalid A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/09/2025
Verified Review

My experience with the 2023 Hyundai Tucson

Overall good car
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/09/2025 09:42 AM

Hello Khalid, Thank you for sharing your feedback on your 2023 Tucson. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. Feel free to reach out to your local Hyundai dealership. ^cc
SF
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Susan F.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

Service appt

Car was done quickly
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
KS
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Kristine S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

Hyundai Tucson 2023

Our previous car died on a 2,300 mile trip. We rented a 2024 Hyundai Tucson & liked it so much we bought a 2023 when we returned home.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
TB
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Tracy B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2025
Verified Review

Great car!

Meets all my expectations, no problems, great mpg, and roomY
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
MW
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Marilyn W.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/09/2025
Verified Review

Great car

Traction on wet surfaces is poor. Otherwise, great car.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
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