Nice, with Some Flaws
The SUV is great in most regards. My wife and I love the look, the ride (smooth), the suspension (it sits nice and high), and the many conveniences packed in that are typically left to higher trims from other brands (blind spot monitoring, heated seats, adaptive cruise, custom interior LED lighting, etc.). However, there are some inconveniences we've come across over our 2.5 years driving it, the main ones include:
1. Infotainment System—The car's stock computer system is clunky and hard to find or remember where things are. We would love an easier way to switch between devices (phone projection), as my wife and I often switch between phones for Apple CarPlay. Offering a custom shortcut for this on the home screen would be awesome! --- Another negative we've experienced on multiple occasions is that the system completely loses connection with our phone(s) and/or refuses to (re)connect at all. Sometimes turning the car off and on helps; other times, it has to sit for a while. No clue what causes this.
2. Wiper Blade(s) & Design—We live in the upper Midwest, where snow, ice, and rain are common. The hood covering the blades looks nice from a design perspective; however, because of this, there's no easy way to fully pull the blades up and sit them vertically to remove buildup of snow, ice, or debris. In addition, the stock wiper blades themselves were not very good, often leaving streaks or missing areas of the windshield.
3. Acceleration "Whine"—Most noticeable when using the adaptive cruise, there is a subtle high-pitched "whine" inside the car when it accelerates. This can get annoying.