Business Solutions
SureCritic / Makes / Hyundai / Tucson / 2023

2023 Hyundai Tucson

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2791 Reviews)
45%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
    • Fun
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Performance
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2791 Reviews)
Write a Review

Reviews

RC
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Reynaldo C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2025
Verified Review

Air Conditioner Smell

The car is otherwise great but a smell started and took it to the Hyundai dealer. They said it’s normal for all Hyundai’s to get a sour smell and I need to turn off the AC 5 minutes before arriving to my destination. They charged me to clean the AC as this is not included in the warranty and the smell has come back 3 more times. Very disappointed.
    Value
  • 7
    • Build Quality
  • 5
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 7
    • Performance
  • 5
    • Comfort
  • 7
    • Styling
  • 9
Hyundai Motor America responded on 05/07/2025 06:39 AM

Hello Reynaldo C., thank you for bringing your vehicle concerns to our attention. One of our specialists will reach out shortly to further address your concerns. ^cc
JH
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Jimmy H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

better than average ...safe car

good car so far some small irritating features - door not autolocking is huge annoyance - never know if doors are locked for sure; came with inherent amp flaw sometimes all sound goes out - brake light is low on vehicle ... tailgaters may not see when they come on....vibration/noise when one window down have to have more than one down...price of vehicle very high compared to similar other brands...would like more customization of dash panel...more robust park assist...wish could make cameras stay on not go off after reach certain speed
    Value
  • 5
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 6
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
AF
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Andrew F.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/06/2025
Verified Review

I always get nervous using my brakes.

I have always had a braking problem. I realized this on the second day after purchasing my vehicle when I drove it on the highway. First, I thought it was a wheel balancing issue, and due to my busy schedule, it took me some time before getting back to the dealer. When I got to the dealer, I, with my mechanical mind, requested an alignment and balance, only to leave there with the same problem. Being disgruntled, I lashed out at the survey that was sent out after each service. letting them know that the problem wasn't fixed. I was chastised for asking for the wrong service, as if the mechanic in me should have known what the problem was. On their (the dealer's) second look, I was informed that all the rotors were warped and had to be changed. I breathed a sigh of relief until I hit the highway a few minutes later. I am still experiencing the sudden grabbing of the brakes or lack thereof at intervals every time I drive my Tucson. Driving is very unnerving for me. I have concluded that they don't know what the problem is. The aggressive attitude that was meted out to me when they changed the rotors made me not want to go back there, not even for an oil change. This is my second Tucson from the same dealer. My first Tucson also had braking issues, which took a few visits before it was somewhat rectified. The reason I kept going back was because of the staff and how they treated me throughout all those visits. When I got my rotors changed, during that visit, the associate who assisted me made me feel as if I was the problem.
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 2
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 7
    • Fun
  • 2
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
Hyundai Motor America responded on 05/06/2025 04:03 PM

Hello Andrew, thank you for bringing your vehicle concerns to our attention. One of our specialists will reach out shortly to further address your concerns. ^cc
AS
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Anes S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

I love it just if it was little bit stronger I willb the best car ever

It need a better acceleration and stronger engine
Recommended
    Value
  • 9
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 10
JS
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John S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Tucson is a GREAT Vehicle

I am very pleased with my 2023 Tucson and all of its features. Very comfortable and get lots of compliments.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RH
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Robert H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

Comfortable Vehicle

Nice comfortable car with good features but gas mileage around town is lacking but highway miles are great. Self driving is above par compared to Honda CRV but had problems with electronics in radio and A/C controls.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 6
    • Exterior
  • 8
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 8
MR
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Michael R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

My second Tuscon. 2021 & 2023

I love the additions Tuscon added in 2022. It has all the bells and whistles I wanted and more
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 9
MV
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Mary V.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

I love this car. I miss the button on the door to unlock and lock.

Like most features. Not techie so probably don’t get full effect of features.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
PR
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Patricia R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Amazing

Love everything about it
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SB
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Shawn B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Great vehicle overall with only one minor complaint

Only issue I have is sometimes the infotainment center fails to connect to CarPlay and needs a hard reset to connect again.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
AH
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Anne H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2025
Verified Review

Absolutely loved that car, transmission went after 40,000 miles

Perhaps a lemon, but cannot recommend a car where the transmission fails in less than two years.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 2
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
Hyundai Motor America responded on 05/06/2025 03:11 PM

Hello Anne, thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
DS
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Denise S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

2023 Tucson review

I'm pleased with this. I like the style, the creature comforts and the technology. The one down side is the Blue Link technology is free for the first three years. After that, there will be a monthly service fee. I haven't quite reached that line yet, so I don't know what the cost will be. But, is annoying that I will have to pay a service to continue the remote start technology, and all the other unique features that are included in this remote access. That seems a little cheap for Hyundai to only provide three years of remote access and leave the remaining years to the cost of the customer.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 10
JI
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Jeffrey I.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Excellent reliable

Very reliable
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
BC
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Brooke C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

There is so much to love about my 2023 Hyundai Tucson

There is so much to love about my 2023 Hyundai Tucson! So many fantastic features, and I especially loved the interior driver layout. I loved how the large user-interface screen was built into the front and that it did NOT stick up vertically from the front dash like an "extra" monitor. Instead it was sleek and built in. Everything about the Tucson seemed functional and practical, but also beautiful and stylish. See my "pros" comments for details.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 8
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 7
    • Comfort
  • 9
    • Styling
  • 8
MS
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Masud S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2025
Verified Review

no good

not recommended
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 1
    • Interior
  • 1
    • Features
  • 1
    • Fun
  • 1
    • Performance
  • 1
    • Comfort
  • 1
    • Styling
  • 1
Hyundai Motor America responded on 05/06/2025 12:03 PM

Hello Masud S., we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc
BB
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Barbara B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Great, but always room for improvement

The 2023 Hyundai Tucson SEL stands out with its modern design, spacious interior, and a suite of standard features that offer significant value. However, certain aspects leave room for enhancement, especially considering the expectations set by its trim level. Final Thoughts: The 2023 Hyundai Tucson SEL has a lot going for it with its sleek design, tech features, and spacious interior. However, the ride could be smoother, and there’s room to improve the organization and details in the cabin. If you don’t mind a firmer ride, you’ll love the looks and functionality—but if you’re seeking a plush, cushy experience, the larger wheels might have you second-guessing that Convenience Package.
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 9
LR
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Lawrence R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

The AC wasn't working correctly when the car was delivered

Over all satisfied
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 6
    • Comfort
  • 8
    • Styling
  • 10
JS
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James S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/06/2025
Verified Review

some good some bad

Electronics where good but alot have been bad things could be better
    Value
  • 4
    • Build Quality
  • 6
    • Reliability
  • 4
    • Exterior
  • 5
    • Interior
  • 5
    • Features
  • 5
    • Fun
  • 6
    • Performance
  • 6
    • Comfort
  • 4
    • Styling
  • 5
Hyundai Motor America responded on 05/06/2025 12:12 PM

Hello James S., we would like to further address your vehicle concerns. One of our specialists will be reaching out to you shortly to further assist. ^cc
JC
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John C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Better than I expected.

Better than I expected. Stylish, great safety features, excellent gas mileage, economical.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 9
AD
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Armentha D.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2025
Verified Review

Rides little rough

Rides rough
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 6
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
Hyundai Motor America responded on 05/06/2025 12:20 PM

Hello Armentha D., Thank you for sharing your vehicles concerns with us. We have forwarded your information to our specialist, who will be reaching out shortly to further assist. ^cc
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