Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2727 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Features
  • Poor
    Fair
    Good
    Excellent
    9.1
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    9.1
  • Performance
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.1
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2727 Reviews)

MB
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Monica B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Love my car, mostly

It is a great car, rides well, is easy to maneuver, and had lots of features.
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 9

DA
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Deborah A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

My new car.

My new car
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

RP
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Robert P.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Like car very much

Nice looking car with all the saftey items you need.Just need more power for this size vehicle.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 8
  • Features
  • 10
  • Fun
  • 8
  • Performance
  • 8
  • Comfort
  • 9
  • Styling
  • 10

JP
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James P.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
Verified Review

Sold it after 1 yesr

Desrlershio was hoorrible
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 7
  • Fun
  • 8
  • Performance
  • 6
  • Comfort
  • 8
  • Styling
  • 9
Hyundai Motor America responded on 05/13/2025 02:02 PM

Thank you for your feedback on the dealership James, we have forwarded your information to the appropriate department. ^cc


KM
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Kathy M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/13/2025
Verified Review

My car has been in service for nearly 6 months. It's unreliable.

I have not had my car since November 2024, about 6 months. I had prior issues with it, as well. I'm very disappointed. I bought this new car for reliability, which is not at all what I have with this car. While I loved driving it and the features, I can't depend on it, even when I receive it back, whenever that may be. I believe I should receive a buy-back at this point. I have received friendly customer service from the people at McCarthy Hyundai. My complaint isn't with them as far as that goes. Apparently, the issues with my car were unrecognizable and the problems were a puzzle. I referred a friend to Hyundai when I bought my car. I was delighted with it at the time. She bought one exactly like mine. I would rate a 10 for every characteristic below, if I had not had this problem with my car. I was so happy with it at first, but we all want to have a dependable car. My car is not that.
    Value
  • 5
  • Build Quality
  • 7
  • Reliability
  • 1
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 3
  • Comfort
  • 10
  • Styling
  • 10
Hyundai Motor America responded on 05/13/2025 01:59 PM

Thank you for sharing your concerns with us, although not under the best circumstances Kathy. This information has been forwarded to your case manager for further handling. ^cc


AA
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Anna A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
Verified Review

Not good. Very bad

Don’t like. Shakes all the time
    Value
  • 2
  • Build Quality
  • 1
  • Reliability
  • 2
  • Exterior
  • 5
  • Interior
  • 5
  • Features
  • 3
  • Fun
  • 1
  • Performance
  • 1
  • Comfort
  • 3
  • Styling
  • 6
Hyundai Motor America responded on 05/13/2025 01:54 PM

Good afternoon Anna, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a specialist who will be able to further address your concerns. ^cc


SC
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Sandra C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Nice car

This is a nice car for the money
    Value
  • 9
  • Build Quality
  • 8
  • Reliability
  • 6
  • Exterior
  • 6
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 5
  • Performance
  • 6
  • Comfort
  • 9
  • Styling
  • 6

GT
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Gregg T.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Poor sound system.

Quite happy with the vehicle overall, but the sound system isn’t great.
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

LB
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Leonard B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

I enjoy my Tucson.

I've had no issues with my 2023 Tucson.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

DS
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Donald S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Basically very good

Good but some driver systems too complicated.
    Value
  • 9
  • Build Quality
  • 8
  • Reliability
  • 7
  • Exterior
  • 7
  • Interior
  • 6
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 7
  • Comfort
  • 8
  • Styling
  • 8

RB
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Rafal B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Very satisfied, optimistic it will last 250k + miles

Happy with the mileage per fuel, handling. Only disappointment is that when you're close to the vehicle and approaching it with your key fob, it doesnt automatically open. So if you're in drivers side and go around to passenger's side door, you have to click passenger's side or back 2 doors open again, and when carrying things it's an inconvenience relative to my previous car, a Range Rover Evoque. Or when heading out for the day holding lots of things and approaching the car, same thing when you want to load things into the car you've got to click even when right in front of door.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

JP
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John P.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Love our Tuscan

Great car with the exception of the cabin wind noise.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

VF
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Valerie F.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Love my TUCSON

I would kill over my TUCSON. LOL
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10

MS
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Mary S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

My Red Tuscon

Love all the features
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 10

JB
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Jolynn B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/13/2025
Verified Review

Dealership Service Departement Cost You a Lemon buyback

You bought this car back from us, because it was a lemon. In all likelihood this problem could have been fixed, but the dealership that was responsible for the repairs were incompetent (like literally incapable of even looking at the vehicle to diag the concern). I would audit their service department because they were just awful!
    Value
  • 1
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 1
  • Interior
  • 1
  • Features
  • 1
  • Fun
  • 1
  • Performance
  • 1
  • Comfort
  • 1
  • Styling
  • 1
Hyundai Motor America responded on 05/13/2025 01:30 PM

Thank you for sharing your feedback regarding this vehicle and your experience overall Jolynn. We are sorry to hear of the outcome, however, your information has been sent to the appropriate department. ^cc


CM
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Cosimo M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
Verified Review

Poor service

Windows wouldn't go down. Vehicle was taken in several times for service. Never fixed. I ended up getting rid of the vehicle since I couldn't get the windows down. It's sad when you go through a drive thru and can't get the windows down.
    Value
  • 8
  • Build Quality
  • 8
  • Reliability
  • 1
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 7
  • Performance
  • 8
  • Comfort
  • 7
  • Styling
  • 7
Hyundai Motor America responded on 05/13/2025 01:17 PM

Good afternoon Cosimo, we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc


LM
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Lynnae M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
Verified Review

Just wish I didn’t have so many problems with the alarm

Constant problems with my car alarm
    Value
  • 3
  • Build Quality
  • 8
  • Reliability
  • 6
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 5
  • Fun
  • 5
  • Performance
  • 5
  • Comfort
  • 8
  • Styling
  • 9
Hyundai Motor America responded on 05/13/2025 01:12 PM

Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a specialist who will be able to further address your concerns. ^cc


KC
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Kim C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Original owner

Vehicle overall a good value
    Value
  • 8
  • Build Quality
  • 8
  • Reliability
  • 8
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 8
  • Fun
  • 6
  • Performance
  • 5
  • Comfort
  • 8
  • Styling
  • 9

JG
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Jim G.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
Verified Review

2023 Hyundai Tucson is just okay

The vehicle contains too many bells and whistles. Many items I need info on do not appear in the manual. Then I have to call into Hyundai, and the agents do not know every vehicle, requiring them to launch a simulator, ask my a million questions while I'm sitting in the vehicle. For simple things, like turning the control readout back to displaying mph after a service appointment in which the reps left the display showing a graphic of my tires. Apple CarPlay randomly won't launch, often after a quick stop before which I was using CarPlay with no problem. The vehicle handles okay, and the pickup on the highway is sluggish.
    Value
  • 7
  • Build Quality
  • 8
  • Reliability
  • 8
  • Exterior
  • 8
  • Interior
  • 7
  • Features
  • 7
  • Fun
  • 5
  • Performance
  • 7
  • Comfort
  • 7
  • Styling
  • 8
Hyundai Motor America responded on 05/13/2025 01:07 PM

Thank you for sharing your impressions of your 2023 Hyundai Tucson Jim. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. We have forwarded your information to the appropriate department. ^cc


JD
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John D.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Tuscon

Love the car. Only a couple of things I don't like. 1st is you can't completely shut off the fan motor. I hate the start stop feature. Needs to be running all the time instead of a button or shutting off at stops. Needs more power.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 7
  • Comfort
  • 10
  • Styling
  • 9

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