Business Solutions
SureCritic / Makes / Hyundai / Tucson / 2023

2023 Hyundai Tucson

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2744 Reviews)
45%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Performance
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2744 Reviews)
Write a Review

Reviews

TR
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Terry R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

A wonderful vehicle

The vehicle is wonderful to drive .
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
JM
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Jeffrey M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2025
Verified Review

Gas mileage good but suspension needs turning. The ride is harsh

Good value and competitive.
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 9
    • Exterior
  • 7
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 6
Hyundai Motor America responded on 07/01/2025 07:57 AM

Jeffrey, Thank you for sharing your feedback regarding your vehicle and experience thus far. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
DM
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Danielle M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

Great overall car

My Hyundai is reliable and has everything I need to get to my destination! It even has amenities that high end cars have. I never have to worry about my car not starting or basic worries other vehicles may cause.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 8
    • Interior
  • 10
    • Features
  • 6
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 8
DM
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Dale M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

2023 Tucson Limited

I love everything about 2023 Hyundai Tucson Limited EXCEPT the front seats aren't very comfortable. They could use more padding!
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 7
    • Styling
  • 10
RA
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Robert A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2025
Verified Review

Me

Very good suto
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
MR
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Madonna R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

You asked for this

Completing so Hyundai leaves me alone
    Value
  • 4
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 7
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SO
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Sheri O.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2025
Verified Review

Hyundai service has been terrible

* Car purchased new June 2023 * Brakes started shaking within a couple months of owning the vehicle. Technical Service Bulletin for the rotors was put out by Hyundai but I only found out through a local mechanic shop (not Hyundai). Rotors were machined 2024 - not replaced. Brake pads were not included in the repair despite the bad rotors causing uneven wear on the pads. My brakes are now starting to shake again. * Door seal on passenger door was stretched and hanging. Took about 4 months to finally get it replaced. The dealer closest to me had my car for 3 days while they "diagnosed" the problem, but they hadn't even looked at my car after the 3 days of sitting in their service dept. I told the shop I needed my car back and when they brought it to me the window was wide open and there was snow inside my car. I ended up taking it to another dealer who "diagnosed" it within 5 minutes. They ordered the part to repair under warranty. They did not order the correct part and had to re order it. The day before the second repair appointment with the newly ordered parts, the shop texted me and said my appointment was canceled because the dealership was closing. I had to make ANOTHER appointment at the first dealership to finally get the repair completed. * Apple car play not working correctly. My radio will be turned completely off with my phone sitting in the console and my radio will randomly turn on. And they say the problem must duplicate while it their shop. I asked if they could just do a software update and I was told the car would need to be dropped off to be "diagnosed" despite the Hyundai phone reps telling me the software is out of date. My blue link no longer works (likely because of the software issue). Keep in mind the car only 2 years old. And dropping my car off just puts it in their queue and it could be days before it's actually looked at. Meanwhile the car is still drivable. I would be happy to make an appointment for a day that I don't need my car if they could tell me it would be diagnosed that day. *Drivers seat is cracking on the left side of the seat where it curves up around your leg. I haven't wanted to schedule this repair as my other experiences have been terrible. This is the first brand new car I have purchased and I am regretting every bit of it.
    Value
  • 3
    • Build Quality
  • 4
    • Reliability
  • 4
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 5
    • Fun
  • 5
    • Performance
  • 4
    • Comfort
  • 5
    • Styling
  • 7
Hyundai Motor America responded on 07/01/2025 09:07 AM

Sheri, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We have forwarded your feedback to a specialist who will be able to further address your concerns. Thank you for sharing your concerns with us ^cc 
GR
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Gary R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2025
Verified Review

I never received my vehicle from the dealership.

I’m still waiting on the Hyundai Buyback program to go through. We’ve been doing this now for over 90 days.
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 1
    • Interior
  • 1
    • Features
  • 1
    • Fun
  • 1
    • Performance
  • 1
    • Comfort
  • 1
    • Styling
  • 1
Hyundai Motor America responded on 07/01/2025 09:50 AM

Thank you for your feedback. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiengineinfo.com. Thank you ^cc.
BM
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Barbara M.
2023 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025

Nice Ride

Very fun and smooth to drive and ride in
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 9
BM
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Barbara M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

Very nice

Very smooth driving
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 9
JK
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Jessica K.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2025
Verified Review

It’s fine.

Overall it’s fine considering the price compared to other SUVs on the market. The leg room in the backseat is spacious, the large screen is nice and responsive, it has the ability to practically drive itself, and the button to open and close the trunk is useful. But I have some complaints that make this car just okay. 1. I cannot use the door lock button to lock my car on the way out due to the car having a remote/push to start. Super inconvenient to dig I to my purse to find my key to lock the car when the point of the keyless start is to not need the key in hand. 2. Not a lot of open storage space for items in the front. The arm rest compartment is tight and there’s no where to put loose items other than a tiny change holder and the two cup holders. 3. Car play often doesn’t connect. I got a new phone which conveniently solved the issue for the most part, but often enough to be inconvenient it says it cannot connect. 4. I can’t figure out how to use my phone and still have the radio playing simultaneously (when I am riding passenger). Whenever I open an app such as Instagram, the radio cuts off. 5. I used to brake while cutting off the engine, thinking I was supposed to, but when I crank the car later the break petal is almost stuck. The car will still crank but it literally quit accelerating thankfully while still in my neighborhood, as if the engine was slowly dying on me. 6. The acceleration is lacking and very jerky, slight delay in the car actually moving which makes it feel like a slingshot. 7. Keeps connecting to my husband’s phone instead of my own when he rides with me, even though my phone is the primary. 8. The “max AC” function is not any different than just turning the air flow all the way up.
    Value
  • 7
    • Build Quality
  • 5
    • Reliability
  • 6
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 6
    • Fun
  • 3
    • Performance
  • 6
    • Comfort
  • 8
    • Styling
  • 8
Hyundai Motor America responded on 07/01/2025 09:29 AM

Jessica, Thank you for your feedback. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiengineinfo.com. Thank you ^cc.
JK
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John K.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

Awesome

Great ride awesome experience Salesperson mike rzeznik rocked
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
VA
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Vincent A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

Used car

Excellent condition
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
LW
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Lisa W.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2025
Verified Review

It’s just ok

I have had too many issues with this car and the two years I’ve had it. I would rather Hyundai and give me a brand new car that is not a lemon. It doesn’t have a bunch of stuff going wrong with it in the first two years.
    Value
  • 7
    • Build Quality
  • 4
    • Reliability
  • 7
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 5
    • Comfort
  • 7
    • Styling
  • 8
Hyundai Motor America responded on 06/30/2025 03:21 PM

Feedback of Hyundai customers is important to us. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiengineinfo.com. Thank you ^cc.
MS
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Martha S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

Good

Very economical and easy to drive.
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 10
HF
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Henry F.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2025
Verified Review

Does not hold value

Horrible gas mileage. Value depreciated from $42k to 18k in less than 3 years.
    Value
  • 5
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 7
    • Performance
  • 6
    • Comfort
  • 10
    • Styling
  • 10
TK
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Tal K.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2025
Verified Review

Great car overall

The recycled air never stays on when choose it during winter time. Not sure what's wrong with it but the same issue happened in my previous 2019 model. Please start the heat in the seats when remote starting in the winter. Also when using remote start in the App it should automatically adjust based on the outside temp (instead of choosing winter vs summer).
    Value
  • 8
    • Build Quality
  • 7
    • Reliability
  • 9
    • Exterior
  • 7
    • Interior
  • 6
    • Features
  • 7
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 7
    • Styling
  • 7
Hyundai Motor America responded on 06/30/2025 01:52 PM

Thank you for sharing your feedback on your 2023 Hyundai Tucson, Tal. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
SS
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Steven S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
Verified Review

2023 Hyundai Tucson

First SUV after having Hyundai Sonatas, we love this vehicle, it so fun to drive,comfortable, and dependable.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
LS
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Lou S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2025
Verified Review

Electronic systems feeling

Electronic systems like car pulling ahead is failing car driving by has failing. And I’m nervous about the emergency stopping. I don’t know if that works or not but I don’t wanna try it.
    Value
  • 7
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 4
    • Fun
  • 10
    • Performance
  • 5
    • Comfort
  • 10
    • Styling
  • 10
Hyundai Motor America responded on 06/30/2025 12:34 PM

Thank you, Lou for sharing your feedback regarding your 2023 Tucson and experience thus far. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
RP
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Ralph P.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2025
Verified Review

Nice riding

I like it
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
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