We're very sorry to learn of your experience, Ebony. Please know that we have created a case and assigned it to one of our corporate representatives. They will be reaching out to you to discuss your situation further following a thorough review. Thank you. ^cc
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc
We're very sorry to learn of your experience, Audrey. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc