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SureCritic / Makes / Hyundai / Santa Fe / 2023

2023 Hyundai Santa Fe

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(4138 Reviews)
45%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(4138 Reviews)
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Reviews

JM
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JAMES M.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2025
Verified Review

2023 Hyundai Santa Fe Calligraphy

No complaints
Recommended
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RN
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Richard N.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/01/2025
Verified Review

Santander blues

Bad brake disc or cycling system and Hyundai said why fix it cause it will just Happen again. Engine cutoff at stplights should need to deleted not auto on
Recommended
    Value
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RM
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Rahul M.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2025
Verified Review

Remote CarPlay or android play not available

Even though the car being placed as premium car remote CarPlay or Android play feature is not available for the car
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Hyundai Motor America responded on 12/01/2025 12:44 PM

Hello Rahul,

We’re disappointed to learn about your concern. Please reach out to our Blue Link team at (855) 225-8354, so we can further assist. ^cc
DD
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Debra D.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2025
Verified Review

2023 Hyundai Santa Fe

2023 Hyundai Santa Fe now has 18,000 miles, as we are retired and only use vehicle as recreation. The care looks like new.
Recommended
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DY
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Daniel Y.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2025
Verified Review

2023 Hyundai Santa Fe

so far good reliable vehicle.
Recommended
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BB
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Bruce B.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/29/2025
Verified Review

Electronic problems

Have troubles with the electric harness, the excelerator not working correctly, the seat settings not working. The miles per gallon rating is about 3 to 4 miles to a gallon less than advertised.
    Value
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Hyundai Motor America responded on 12/01/2025 07:00 AM

Thank you for your feedback regarding your 2023 Hyundai Santa Fe, Bruce. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
RV
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Randal V.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/29/2025
Verified Review

Like it but transmission is awful

Transmission oil pump went out twice already and will soon go out again I fear! Afraid to take vehicle on a long journey because of this. If I had known to dual clutch gearbox was so bad I never would have bought this model. Most everything else is pretty good except cup holders.
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Hyundai Motor America responded on 12/01/2025 07:08 AM

Hi Randal, we are really sorry to hear about the transmission concern with your 2023 Hyundai Santa Fe. We truly hope this does not occur again. Your safety is very important to us. However, if the issue returns, please reach out to our customer care team at (800) 633-5151 so that we can review the situation and help you determine the best next steps. ^cc
RR
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Roger R.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2025
Verified Review

Great vehicle!!

Great vehicle that always recommend to anyone that asked about it. The only complaint was the gas mileage.
Recommended
    Value
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PR
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Philip R.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2025
Verified Review

The ride

Love the way it handles on the highway while I'm in cruise control!
Recommended
    Value
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BW
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Blake W.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2025
Verified Review

2023 Santa Fe

Major issues when I purchase to the point of having to be rescued by local FD. Dealer not company did anything to make me feel safe or fix the issue. On top of that window motors and boards have already gone out and had to be replaced. Was not worth what I spent. Cost go up and quality goes down. And to use apple car play I must have phone connected with wire. No other car I have ever been in requires that. Seems as if there is a lack of tech or care.besides those things everything else is decent.
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Hyundai Motor America responded on 12/01/2025 10:05 AM

Hello Blake, thank you for your feedback regarding your 2023 Hyundai Santa Fe. We are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to the highest standards. We will share your feedback with them. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc
BB
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Bukola B.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2025
Verified Review

Sad truth

Ever since I bought the vehicle it has been one issue and the most annoying part now is the horn not working and having to change this twice and other little issues makes me to be u happy with the purchase
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Hyundai Motor America responded on 11/26/2025 03:53 PM

Hello Bukola, thank you for sharing your feedback on your 2023 Hyundai Santa Fe. Your assigned Specialist will be in touch with you to discuss your concerns further. ^cc
MS
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Mark S.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2025
Verified Review

2023 SantaFe calligraphy

This vehicle had electrical issues the day we bought it. The service department did a disgraceful job at trying to get it fixed before they admitted they didn’t know what they were doing. Before it had 9000 miles on it, it had been in the shop for major repairs like throttle body issues multiple times. And at this time, I would not drive it more than 35 miles from my house because I would be afraid it would break down again.
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Hyundai Motor America responded on 11/26/2025 02:22 PM

Hello Mark, Hello, we’re truly sorry to hear about the concerns you’re experiencing with your vehicle.  We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
AL
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Angel L.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
Verified Review

My 2023 Hyundai Santa Fe

Great reliable SUV.
Recommended
    Value
  • Build Quality
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  • Interior
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TB
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Thomas B.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2025
Verified Review

Review of 2023 Santa Fe

Overall, it is a great car.
Recommended
    Value
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JM
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Jacqueline M.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
Verified Review

Comfort easy to manage

Nothing to say, just try a Hyundai Santa Fe
Recommended
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WB
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William B.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/25/2025
Verified Review

Not quite sure, yet.

I'm 70 years old. I come from an era of people who tend to do for themselves, vs: those who depend on others. That being said, ever since I've been old enough to drive a vehicle, I mostly tend to perform my own maintenance, brakes, transmissions, wheel and tire changes and balancing, chassis adjustments, A/C work, engine work, and yes, even the mundane act of oil & filter changes. Over the years, and with improved synthetic oils being introduced, some "claiming" to "be good" for 10,000 miles, I've settled on using full synthetic oil, changed every 5,000 miles, including a new oil filter with each oil change. I tend to begin the oil service with the oil filter, as THAT will give me a better look into what may, or may not, be going on inside my engine and oil galleys that distribute the lifeblood to my engine. Well, I just recently performed my 25,000 mile service in regards to oil and filter service, filtering that oil filter oil through a common "conical paint strainer", and, to my dismay, noticed a collection of a "silver substance" left as residue in the paint filter. I proceed to "poke" the substance with a magnet, and determined that the material was not an iron, ("Fe" on the "Periodic Table of Elements) chart, and assume it is of non-metallic nature, possibly aluminum? At my 30,000 mile oil & filter service, I'll have the results analyzed, and we'll go from there in regards to any warranty claims. Being my age, I do not put any strain on any drive train, nor do I travel any distances at extended speeds or RPM's. This was the last vehicle my wife chose for us before her passing away this past February 28th 2025, and I'd really love to keep it in tip-top condition in her memory. We were together 51 1/2 years, and while I honestly don't expect ANY new vehicle to last as long as our marriage was, I'd still like to keep it "as new" as possible until my ultimate demise. Thank you for this survey, and allowing my input, even with the "emotional attachment" I've expressed. Yes, I confess, I was doing "Mechanical Engineering" things for 42 years of my life, hence the applical "attention to detail" I always seem to share into a conversation.
Recommended
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Hyundai Motor America responded on 11/26/2025 08:25 AM

Hey William, Thank you for sharing your feedback about your  2023 Hyundai Santa Fe and thanks for taking the time to share your thoughts, we truly value hearing from our guests and their experience. Also, If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. One of our representatives will be happy to assist you. ^cc
AA
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Angelica A.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2025
Verified Review

Santa Fe appt 11/24/25

Excellent
Recommended
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HA
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Horace A.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2025
Verified Review

GREAT

GREAT, Very Satisfied
Recommended
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EM
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Elizabeth M.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2025
Verified Review

Love it

I love this vehicle! So glad that I decided to go with the Santa Fe.
Recommended
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KK
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Kayana K.
2023 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2025
Verified Review

23 - Santa fe

I love this car
Recommended
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