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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1000 Reviews)
46%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    9
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1000 Reviews)
Write a Review

Reviews

CK
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Charles K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
Verified Review

We enjoy the vehicle. I like the open back I like the inside.

We like the appearance
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 10
PR
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Patrick R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
Verified Review

Patrick’s review

Always fun to drive and very functional.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
JW
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Jason W.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2025
Verified Review

Great affordable utility

This vehicle is a great truck that is compact but very useful for daily use and business.
Recommended
    Value
  • 10
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 7
    • Comfort
  • 6
    • Styling
  • 8
IK
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Ion K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2025
Verified Review

A year in and done.

2023 Limited. I really wanted to love this vehicle. On paper; it’s perfect for me. However, I’ve already had the rear suspension replaced, rear mounts, sometimes the gas pedal does nothing and gives no check engine light, and the fuel economy is no even CLOSE to what was advertised. I’m actually looking to trade it in today… honestly I’ve never felt so unsafe in a vehicle. With the amount of people who have had transmissions replaced on the turbo models, mine was sold used and not certified, so I have to get out of this before I have to pay for a transmission.
    Value
  • 3
    • Build Quality
  • 3
    • Reliability
  • 1
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 10
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 5
    • Styling
  • 7
Hyundai Motor America responded on 05/28/2025 11:39 AM

Hello Ion, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
BK
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Brian K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/28/2025
Verified Review

Problematic

Transmission had to be replaced at 200 miles; thermostat at 5000. Hyundai Car Care set to expire this year but newer owners get free lifetime.
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 6
    • Interior
  • 4
    • Features
  • 2
    • Fun
  • 2
    • Performance
  • 3
    • Comfort
  • 4
    • Styling
  • 6
Hyundai Motor America responded on 05/28/2025 11:35 AM

We appreciate you sharing your feedback regarding this vehicle Brian. We have forwarded your information to the appropriate department. ^cc
DR
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Donald R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2025
Verified Review

Good ride, milage & access

Good value
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
NM
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Nathan M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2025
Verified Review

Great vehicle for the price! Only has a few cons

For the price the space it offers is great, styling is fantastic. Great safety features but lacks in power and other basic features such as automatic climate control and LED headlights (for a $30k+ care that is concerning). But other features such as wireless CarPlay and blind spot monitoring as standard are great. Overall great vehicle, looks and drives comfortably. Just 1 or 2 drawbacks is all
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 10
    • Styling
  • 10
AW
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AUDY W.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
Verified Review

Awesome

Great vehicle great mpg and value.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
KH
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Kyle H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/27/2025
Verified Review

MPG and Changing channels.

I was getting between 25 and 30 MPG and then suddenly nine months ago. I’m now getting 19 mpg. When I contacted my local Hyundai service department, they said that my driving haven’t have changed. I’ve been driving the same for 50 years, but I’ve been informed that in the last nine months I’ve suddenly decided to change. When you wanna change your radio station up is usually up down as usually down. Not with this car/suv. If you wanna go up in frequencies, push down on the frequency knob. And if you wanna go down, push up. This even complex, the Hyundai service department. Have no idea what the engineers were thinking that day.
    Value
  • 4
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 4
    • Fun
  • 6
    • Performance
  • 5
    • Comfort
  • 7
    • Styling
  • 7
Hyundai Motor America responded on 05/28/2025 10:28 AM

Hello Kyle, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
SA
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Shaahn A.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2025
Verified Review

Gas tank

Gas tank is too small, car play has problem and need to be fixed
    Value
  • 6
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SP
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Stephen P.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2025
Verified Review

I am overall very pleased with this truck.

Overall, I’m very pleased with this vehicle. I have 56,000 miles and it’s been very reliable except for a battery failure that was replaced under warranty.
Recommended
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 10
CF
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Charles F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
Verified Review

One of the best and most favorite vehicles that I've owned!

High marks across the board on the Santa Cruz! This is the first new vehicle that I've purchased in more than 20 years with the last new vehicle being the Hyundai Santa Fe which I also loved dearly. I purchased this just shortly before entering into retirement as the perfect crossover between a nicely appointed passenger car with the advantages of a small pickup. It has been wonderful having the flexibility of this vehicle along with the drive-ability and comfort of a well-appointed mid-tier vehicle.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
BH
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Barbara H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

Review

Review summaryy
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 7
    • Styling
  • 10
MY
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Maremah Y.
2023 Hyundai Santa Cruz
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2025

Don’t Buy!!!!

It had an oil leak they couldn’t fix went to 3 different Hyundai dealerships before it was fixed. Then the transmission gave me issues at 18,000 and they had to replace the dual clutch pack etc.. Still shifts hard at times..
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 10
    • Interior
  • 6
    • Features
  • 10
    • Fun
  • 1
    • Performance
  • 1
    • Comfort
  • 3
    • Styling
  • 7
Hyundai Motor America responded on 05/27/2025 07:11 AM

Hi Maremah,

Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist.
MY
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Maremah Y.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2025
Verified Review

Don’t buy one

It had an oil leak they couldn’t fix went to 3 different Hyundai dealerships before it was fixed. Then the transmission gave me issues at 18,000 and they had to replace the dual clutch pack etc.. Its shifts ruff still. There’s no leg room in the back. And it’s made work the cheapest material possible inside and out.
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 8
    • Interior
  • 5
    • Features
  • 10
    • Fun
  • 2
    • Performance
  • 1
    • Comfort
  • 3
    • Styling
  • 5
Hyundai Motor America responded on 05/27/2025 12:28 PM

Thank you Maremah for bringing your 2023 Hyundai Santa Cruz concerns to our attention. One of our specialists will reach out shortly to further address your concerns. ^cc 
RR
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Richard R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2025
Verified Review

Very comfortable ride

Smooth riding in this spacious cab
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
SW
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Sandralee W.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2025
Verified Review

A great vehicle, but not perfect.

I enjoy my Santa Cruz, but there are things about it I wish were different. I’m not a fan of sunroofs, but to get other features I wanted, I had to get the sunroof. I would have liked more choices of both exterior and interior colors. It drives well; has sufficient power for my needs; gets fairly good mileage.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 7
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
RS
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Rick S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2025
Verified Review

Perfect for me

I am in my 70's but still take care of our yard, and help other with projects. The Santa Cruz offered a much better solution for me hauling things, rather than folding down the seats in my Santa Fe.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 6
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 9
DG
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Dawn G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2025
Verified Review

Santa Cruz

I love my vehicle. It drives great, good has mileage etc. love the turbo sound and power.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
MS
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Mark S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
Verified Review

Exciting and Practical

The day before I looked at my Santa Cruz I had never considered a Hyundai. I’m a BMW guy. Loved my bimmers and thought that’s all I’d ever drive. I loved the look of the Santa Cruz but, spending just a few minutes behind the wheel is what completely sold me. A few months in it started throwing a code and then the car emailed me saying it needed attention. I took it to my dealer who diagnosed a failing transmission. They gave me a loaner to use while the repairs were made. At absolutely no cost to me, no questions asked, the repairs were completed and my Santa Cruz has performed perfectly ever since. If I buy another car, I’ll shop Hyundai first.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
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