Business Solutions
SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(921 Reviews)
46%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.4
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.6

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(921 Reviews)
Write a Review

Reviews

RL
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REGINALD L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Nice truck for the money.

Nice truck for small jobs, or just for transportation.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DB
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David B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

It was very good .

Great summary easy to understand.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DL
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Domenica L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/14/2025
Verified Review

Smooth, car like drive but very lack luster acceleration

The Santa Cruz suits my need with small pick-up bed for hauling. The drive experience, handling and braking are good and solid. The electronic safety features (lane departure, back up camera, passing warnings, etc.) are excellent. The acceleration is very poor and believe this is due to the design of the transmission. Like my prior Elantra, the Santa Cruz has a froward looking blind spot on the passenger side due to the sloped nature of the windshield. I very occasionally use the Santa Cruz for short hauling of a boat/trailer weighing about 2000 lbs. I would not try to trailer anything much heavier and am skeptical of the reported 3500 lb towing capacity. The Apple Car Play generally works well. I have only used the Hyundai Bluelink to remotely lock the vehicles door. I once tried to use Bluelink it to remote start the vehicle on a very cold night. Not only did it fail to start but wound up locking me out of the vehicle with both the remote unlock and key fob disabled. Took me hour of fiddling in the bitter cold to finally unlock the car. Will not try again. My dealer offers three year complimentary oil changes and tire rotation. This is a bit of a scam as they only cover semi-synthetic replacement and there is an upcharge for the full synthetic oil that is required. The vehicle has also been plagued with a small coolant leak that the dealer has not been able to locate or repair. Front seats are very comfortable but back seat compartment is very small (expected for compact pick-up). Back seat 60/40 split works well but lacks fold down compartment/arm rest in middle. The vehicle doors do not close easily. Really need to slam them to assure they fully close.
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 8
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 7
    • Performance
  • 6
    • Comfort
  • 8
    • Styling
  • 8
Hyundai Motor America responded on 05/14/2025 01:35 PM

Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
DM
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Dallas M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

Over all I am satisfied with the Santa Cruz. Good gas milage .

Good vehicle for my needs. Good performance from turbo engine. Transmission is not as smooth as it could be.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 7
    • Features
  • 5
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 6
    • Styling
  • 10
RF
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Randy F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Love this sporty compact truck. My first Hyundai.

I really love the styling, utility and features of this vehicle.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 9
JB
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James B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

I love this truck

I love everything about the truck except for the driver display.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JT
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James T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2025
Verified Review

I have never owned or operated this vehicle model.

I have never owned any 2023 Hyundai vehicle.
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 1
    • Interior
  • 1
    • Features
  • 1
    • Fun
  • 1
    • Performance
  • 1
    • Comfort
  • 1
    • Styling
  • 1
Hyundai Motor America responded on 05/14/2025 11:46 AM

Thank you for that information James. ^cc
SK
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Siegfried K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

It's been all good.

Great vehicle. You should have option to have it built to ones wants. No packages.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
JM
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Jane M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Pleased with my vehicle

Enjoy this vehicle very much
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 10
HC
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Harry C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

Nice truck does everything I need it to do

The only problem is with the rear shocks it seems like it gets air in the system
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
LG
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Leisa G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/14/2025
Verified Review

Transmission failed

I like the truck, but I don't understand why the transmission failed at 31,000 mi. The worst part is the dealer has had it for almost a month. They don't communicate well. They've told me they ordered the wrong one and then when the new one came in they didn't have the right transmission fluid. I'm still waiting.p
    Value
  • 5
    • Build Quality
  • 3
    • Reliability
  • 3
    • Exterior
  • 8
    • Interior
  • 5
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 5
    • Styling
  • 9
Hyundai Motor America responded on 05/14/2025 06:30 AM

Thank you for sharing your concerns with us Leisa. This information has been forwarded to your case manager for further handling. ^cc
PG
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Paul G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
Verified Review

Cruz performance is admirable. Handling is solid. Bed size is good.

Vehicle performance is admirable in all weather conditions. Load capacity is solid. Overall design provides a multi-use flexible fit for sport, pleasure or work performance.
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
GC
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Glenn C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Reliable vehicle

I like the santa cruz, I wish the seats were more comfortable and the maintenance costs were less.
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 7
    • Styling
  • 9
AB
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Anthony B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Luxury drive. Works like a pickup.

5000# pull
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
JR
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James R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Extremely versatile, economical, and excellent curb appeal.

Technologically advanced driving aids, powerful turbocharged engine, luxurous cabin make driving a pleasure.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
LF
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Lawrence F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

2023 Santa Cruz

Meets all my expectations.
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 10
ER
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Eduardo R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
Verified Review

No questions

You’re not good for a company instead of putting the right oil I put the wrong oil 5W 20 and is 0W 20
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 1
    • Interior
  • 1
    • Features
  • 1
    • Fun
  • 1
    • Performance
  • 1
    • Comfort
  • 1
    • Styling
  • 1
Hyundai Motor America responded on 05/14/2025 10:27 AM

Hello Eduardo, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
JV
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Jamie V.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Great car

No complaints
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 7
    • Styling
  • 9
RL
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Randall L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

It was great until I got rear ended and it was totaled.

Takes a hell of a hit. I got pushed into the car in front also. Totaled but I’m still alive.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
EB
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Edwin B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Overall good

Only had problems with trunk bed cover but was fixed under warranty Service has been great at dealership Allen Turner
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 10
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 6
    • Styling
  • 8
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