We're very sorry to learn of your experience, Sue. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
We're terribly sorry to learn of your experience, Maritza. Please know that we have created a case and assigned it to one of our corporate representatives. Following a thorough review, they will be reaching out to you to discuss your situation further. Thank you. ^cc
We're very sorry to learn of your experience, Michelle. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc