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SureCritic / Makes / Hyundai / Kona / 2020

2020 Hyundai Kona

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1472 Reviews)
47%
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Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1472 Reviews)
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Reviews

SL
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STEVEN L.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/14/2022
Verified Review

Hyuandai is not always willing to help

While my vehicle works now, that was not always the case. A recall issue caused my vehicle to leave me stranded when the vehicle's engine would constantly die. My dealership tried their best to help me with my issue but Hyundai was not easy to work with. When we would call them, they seemed to give me the run around and always said that I needed to speak with a different department even though I directed to them by the department they tried to send me to. I was left with my vehicle being being unreliable for over a month and then when the dealership was allowed to fix the recall issue, it took over 2 months. Again not blaming my dealership and I understand there was a suppy shortage for parts at the time. But Hyundai itself was not easy to work with. But after all that my vehicle is working and is pretty great for the price I paid for it (minus the whole breakdown thing).
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Dakota H. responded on 07/14/2022 06:45 AM

We appreciate your feedback, Steven. We apologize for the inconveniences that you faced. Should you need assistance in the future, please feel free to contact our consumer affairs team at (844) 462-5557, and they would be happy to address any concerns you may have. Thank you. ^cc
JG
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JOSEPH G.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2022
Verified Review

Loved my Kona SE

Only had it for just over a year before it was totalled in a head on collision with an impaired driver, but I loved the car...especially the surf blue color. It was fun to drive and very safe. More air bags than any other vehicle I've ever owned.
Recommended
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DS
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DAVID S.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2022
Verified Review

Love my Kona

The safety features are the best in a vehicle that I have ever owned. I have owned 5 Toyotas new and 2 Fords new, and they just not compare to the Kona. This vehicle also handles on the snow and ice very well.
Recommended
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JG
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JUDY G.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2022
Verified Review

Great style with great performance

The Kona is a great looking car with great maneuverability. Fun to drive around town and easy to park in tight parking spaces. U-turns are a breeze. Great ride on the freeways too. Plenty of trunk space for shopping trips too. Very happy with this car after driving a Mini Cooper Hardtop Coupe for 8 years.
Recommended
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RR
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redacted r.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2022
Verified Review

HP and mph

We love the Kona and it’s sportiness and fuel economy. It is fun to drive and we bought the loaded version (Ultimate). Although the selection wasn’t that great, we found one that was a close second (interior and exterior colors)
Recommended
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JR
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JAMES R.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2022
Verified Review

2020 Hyundai Kona Ultimate

Very nice small SUV type hatchback vehicle with a decent amount of storage space for the size of the vehicle. Seats are comfortable. Drives very nicely, gets excellent gas mileage, and is loaded with features at this trim level.
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AC
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ANTHONY C.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2022
Verified Review

Repair is rare.

Except for regular maintenance, I have only visited the Service Department when I ran against a curb and blew a tire. They replaced the tire the next day due to it not being in stock. I am on my 5th Hyundai due to its reliability and more features as standard rather than options.
Recommended
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CJ
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Carol J.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2022
Verified Review

Love my kona

I love my kona. It’s a good size for me, not too big, not too small. Gas mileage is good, love the seat warmers, easy to handle. Trunk area is a bit small especially if you don’t put the back seats down. Overall a good small suv
Recommended
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KM
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Katie M.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/29/2022
Verified Review

A Great Car with Poor MPG and rough ride!

A great car with awesome pickup and handling, BUT very poor gas MPG way below published limits and the car rides very rough and stiff. If it wasn’t for the poor MPG and stiff ride it would be the perfect small SUV.
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JD
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JANE D.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2022
Verified Review

Love my Kona. Nice style and great on gas.

I wanted a good looking car - one with style - and the Kona is it. It's great to drive and everyone loves the look. It parks easily and has ample room for groceries and other shopping goods. And it has great pick up and can easily keep up with traffic on highways. Had an Elantra before but love the Kona even more!
Recommended
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JF
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Jorge F.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2022
Verified Review

Satisfactory car

Satisfactory car dealer assistance w mechanical issue left unsatisfactory opinion, could not get car inspected as dealer where I bought the car could not schedule for a month and told me to go to another dealer
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EC
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Evelyn C.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2022
Verified Review

Great small SUV

When we bought our Kona we were a family of 3 and it was absolutely perfect. The trunk is tight and barely fit our stroller but it is great on gas. It is our primary car and fully reliable. Now that we are a family of 4, it is very tight with 2 car seats in the back. No one over the age of 5 could safely fit in between the two car seats in the back. We've done a weekend road trip from North California to Los Angeles with two under 3 year Olds and it worked but we had to be very selective of what to take and only packed one suitcase for the four of us. Overall, we love our Kona and it's fuel efficiency.
Recommended
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DJ
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DEREK J.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2022
Verified Review

A very good vehicle to drive and performs well on the highway

A vehicle that was well built and performs very well. Overall quality good buy for me. In my opinion I believe the car performs well on the highway. Very comfy fun to drive overall a good car to lease or buy
Recommended
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KI
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KALESSA I.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2022
Verified Review

Great little SUV!

The Hyundai Kona had all the qualities I was looking for. It has great safety features that I wanted such as the blind spot warning when changing lanes, and I really like the back up camera and warning beeps when a car or person is nearing from either direction as I am about to back up. And it is fun to drive.
Recommended
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DA
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DAVID A.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2022
Verified Review

Tony Hyundai Good Customer Service

Tony Hyundai employs personable and knowledgable staff members. It is easy to make appointments online and they service your vehicle in timely manner. They offer shuttle service, if needed. The facility is clean.
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LB
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Louis B.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2022
Verified Review

I have enjoyed driving my Kona for over two years.

The Kona has met all of my transportation needs for the past two years. The gas mileage is lower than the Elantra GT I previously drove, that was my only disappointment when I owned this vehicle. Other than that I thoroughly enjoyed the car.
Recommended
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JR
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JAVIER R.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2022
Verified Review

My first Hyundai

I bought this car on a recommendation from a friend, as I have never owned a Hyundai in the past. My only requirements for a car is that they are reliable, have decent features for the price and have as many safety features as I can afford. In all these instances, the Kona fits the bill. I wish it had more space especially in the trunk area. And I would like for it to be quieter inside. But all in all I’m happy with it.
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NE
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NEISHA E.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2022
Verified Review

Great first car

Great first car if you want an SUV but don't want a big car. Ideal if you do not have children as there is not a lot of trunk space. Do wish there was a little more leg room in the back because if someone tall sits in the front they end up pushed back to the back seat. Again overall great car, happy that I have it.
Recommended
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ER
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Elizabeth R.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2022
Verified Review

Fun fun fun

Very pleased with the Kona. Very responsive engine. Just plain fun to drive. Low center of gravity with no blindspots. Sufficient cargo space, doubled with the folding seats. Comfortable. Love my lime twist!
Recommended
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AW
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ALFRED W.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
Verified Review

Excellent quality, comfort, power and reliability.

The Kona Limited is a well built crossover. The turbo has excellent power and acceleration but it has considerable hesitation at times especially when varying speed. The vehicle is comfortable and the amenities aid in that comfort. The body design is modern and eye pleasing. However, when driving, there is considerable road noise especially on the freeway. Also find the suspension is a little too tight. An optional softer suspension should he available. Overall, the vehicle is a joy to drive and because of its wide stance provides excellent stability. I give the Kona B+
Recommended
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