Khing Ly is above and beyond when it comes to managing and coordinating the great service I've had ov
er the years at Magic. My AC died recently and while trying to repair it they discovered other problems that were keeping the AC from working consistently. Khing did everything he could to get the problem diagnosed properly, parts ordered correctly and the problem fixed as soon as possible. He even went as far as to use his personal vehicle for measurement comparisons to mine to help with the diagnosis.
I've gone to Magic for years for servicing, they've changed a lot over those years but Khing has remained committed to providing quality and timely service each and every time I bring my Tundra in.
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Miranda was very helpful and helping me to locate a suitable vehicle the Toyota venza
Miranda was very helpful and putting me in a Toyota Venza. It is suitable for my needs to go to work
with fog lights and what not and also for my mother to do cars at very good height so she can get in and out Easy to her doctors appointment And thank you very much miranda you were very helpful !!
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I had a great experience with Metro Ford. My vehicle had many issues, not fault of Metro Ford. The se
rvice they provided to get me in a new vehicle was outstanding.
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The Sales and Finance Team were so friendly and helpful. This was truly a team that assisted me in pu
rchasing the car I wanted. I worked with Nicole, Valentina, Maribel, Andrea, Maggie, Jon, Larry, and David.
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My experience overall was good. I received help right away and it was a friendly encounter. However,
the only negative comment was getting into the service area. A sign how to get inside the area would be helpful. But overall, my experience was very good.
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The staff is incredibly knowledgeable, the shop is clean & efficient, and Joseph is straight forward
& fair.
I brought a recently purchased 2015 BMW 535i in for a multi-point vehicle inspection. They got me in & out the same day and shared with me potential issues to keep an eye out for that they've observed with my N55 engine. A couple minor items on my inspection report - I was able to easily fix them myself - there was absolutely zero pressure to "get the work" out of me. Without a doubt I will be bringing my car back here for maintenance & service work beyond my capabilities and definitely for repair when the time comes that the big malfunctions happen.
On a side note, I discovered this shop from a story my father-in-law shared. He lives nearby, is on a fixed income, and before he was able to upgrade, he had an old unreliable car. Joseph basically told him "look, I'll keep this car running for you" - and that's exactly what he did, without trying to extract extras. For me, that's the type of moral character in a person that I prefer to associate and do businesses with in this world - whether it be professional or personal.
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Just purchased a GMC truck last night and I'm thrilled. Thanks to Joseph he had everything ready for
me before I even got the dealership. He was honest and kept true to his word. Thanks again Joseph & team.
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