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Whitehorse Sales And Service

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(47 Reviews)
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Score Details

5 stars
80%
4 stars
8%
3 stars
2%
2 stars
2%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Keeping You Safely On The Road! Keeping You Safely On The Road!

Categories
Towing Service, Used Car Dealer, Repair Shop
Contact
(585) 226-9410
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5574 E Avon Rd Avon, NY 14414
Get Directions
Whitehorse Sales And Service's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(47 Reviews)
Write a Review
Recent Reviews
SW
gravatar
Shawna W.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Friendly service
We purchased a durango from chris the them was fast and the them is all very friendly thanks all we will see u again
Recommended
DG
Deborah G.
New York
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
Category: Service
Deborah said she had service done recently. She says they fixed the brakes and the tires.
Recommended
AH
Alicia H.
New York
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
verified customerVerified Customer
Category: Service
Alicia said it was good service, she has been a customer for years.
Recommended
JB
Jane B.
New York
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
verified customerVerified Customer
Category: Service
Jane said she likes the business's service and honesty. She says she is very pleased with the business.
Recommended
AB
Alex B.
New York
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
verified customerVerified Customer
Category: Service
Alex said he would recommend this business for service.
Recommended
PD
Paul D.
New York
Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/16/2020
verified customerVerified Customer
Category: Service
Paul said he didn't have a lot of interaction during his vehicle inspection.
Recommended
AA
Andy A.
New York
GMC Sierra 1500
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2020
verified customerVerified Customer
Category: Service
Andy said he had a horrendous experience. He took his vehicle in for an oil change and tire rotation and had an appointment at 3pm. At 5pm, nothing had been done to the vehicle and at 6:45 he was told that it had some other services that had to be done. The oil change and rotation were done at 7:15pm. At the beginning he did tell them to check out a noise that was coming from the front end and this was the other services the staff was talking about. His vehicle is a construction work vehicle and he had to have it ready. He asked to speak to the owner and has not received a call from him yet. He's not happy with the customer service and is not going back again.
Not Recommended
AA
gravatar
Andy A.
Avon, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/24/2020
Terrible service!!!!
Made a appt. for a oil change and a tire rotation and to check out a probable noise in the front end. Made the appt. 3 weeks prior being told by the service person it was extremely busy and that was as soon as they could get me in. My appt was for 2 pm today 4/24! At 5 pm I called to see if my vehicle was ready and the person told me it had not even been in yet and may not be ready til 7 pm. Then at 6:45 the service person called and told me I had 4 loose ball joints and a broken sway bar in the front and the oil nor the rotation had been done yet. I asked if it was safe to drive and they sad yes. And when asked why this had not been looked at earlier it was told to me cause the owner had sold vehicles that needed to be delt with first. I purchased my truck 2 years ago from the previous owner and know that he would not stand for this horrible customer service nor safety issue from a previous customer. I will never take my vehicle here again nor recommend anyone to go there!! Stay away new owners care only about money not customer service!!! My only hope is that my vehicle does not crash with me and my son it!! I am seriously thinking of taking legal action!! STAY AWAY!!!!
Not Recommended
AA
gravatar
Andy A.
Avon, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/24/2020
Terrible service!!!!
Made a appt. for a oil change and a tire rotation and to check out a probable noise in the front end. Made the appt. 3 weeks prior being told by the service person it was extremely busy and that was as soon as they could get me in. My appt was for 2 pm today 4/24! At 5 pm I called to see if my vehicle was ready and the person told me it had not even been in yet and may not be ready til 7 pm. Then at 6:45 the service person called and told me I had 4 loose ball joints and a broken sway bar in the front and the oil nor the rotation had been done yet. I asked if it was safe to drive and they sad yes. And when asked why this had not been looked at earlier it was told to me cause the owner had sold vehicles that needed to be delt with first. I purchased my truck 2 years ago from the previous owner and know that he would not stand for this horrible customer service nor safety issue from a previous customer. I will never take my vehicle here again nor recommend anyone to go there!! Stay away new owners care only about money not customer service!!! My only hope is that my vehicle does not crash with me and my son it!! I am seriously thinking of taking legal action!! STAY AWAY!!!!
Not Recommended
MC
Mike C.
Avon, NY
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
verified customerVerified Customer
Category: Service
Mike said the staff were professional and they took care of his vehicle as promised.
Recommended
MB
Mike B.
New York
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
verified customerVerified Customer
Category: Service
Mike said they were awesome.
Recommended
MA
Mindy A.
New York
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Category: Service
Mindy said the mechanics were honest and also very helpful.
Recommended
AH
Alicia H.
New York
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
verified customerVerified Customer
Category: Service
Alicia said that the place and Chris were just great.
Recommended
DB
Don B.
New York
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
verified customerVerified Customer
Category: Service
Don said the business did a good job.
Recommended
BL
Blanche L.
Avon, NY
Chrysler Voyager
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
verified customerVerified Customer
Category: Service
Blanche said the employees are always good to her. The mechanic is always available to fix her vehicle.
Recommended
Displaying Review 1 - 15 of 47 in total
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