business image

Chris & Rod's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,380 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission repairs and rebuilds, electrical repairs, engine replacements, brake repairs, 4-wheel alignments, tire sales, and much more!

Chris & Rod's Auto Service, Inc, has been offering quality auto repair and service to customers in Rochester, NY and the surrounding areas since 1995! We are family owned and operated and provide complete auto repair for both foreign and domestic vehicles. We are brake repair specialists!

We are committed to offering the highest quality workmanship and customer service. Our friendly and experienced technicians will treat you and your automobile with the utmost respect you deserve. We always maintain the highest standards of our profession.
...more

Categories
Auto Maintenance, Repair Shop, Oil Change
Contact
(585) 872-4700

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
79 Donovan St Webster, NY 14580-3101
Chris & Rod's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,380 Reviews)

KF
gravatar
Kathleen F.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Car
They were there to help out with my car serviced right away.

MS
Melanie S.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Melanie said they get her in whenever she needs work done, they are prompt and informative.
Recommended

MH
Margaret H.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Margaret said they were very proficient and thorough.
Recommended

KB
KATHY B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Superb
As always superb work & service! Thanks to the whole crew!

SM
STEVEN M.
Shortsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Check engine light quickly solved
These guys are great. They found a quick root cause to the check engine failure I had. Competitive and honest rate.

I will return with more business.

PT
gravatar
Philip T.
Webster, NY
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Top Notch Oil Change!
Brought Hemi truck in for an inspection oil change today! Another quality job completed! The crew keeps my truck in top shape with 176,500 miles!

PB
PATRICK B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Efficient, Affordable Neighborhood Garage
I used a 'new neighbor' coupon for an oil change and NYS inspection. They had me in and out ov tge shop within the hour without complication.

MC
gravatar
Martin C.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Great service
Always great service here. I have been going to chris and rod for the last 6 years and they are always fair, helpful and do great work. I refer everyone that i talk to with a car problem.

Verified Customer
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Thumbs up
Great guys there, recommend

JS
JEREMY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Fixed Turn Signal
The team here at Chris and Rods had me in and out quick.
I had a turn signal that didn’t want to turn off automatically. They swapped it out with a new one. Good as new!

Verified Customer
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Oil Change
Quick, efficient, knowledgeable, and well priced!

JN
gravatar
Jim N.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Great service
Great service and no hassle

LP
Larry P.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Oil and filter change
Excellent work and done on time!

KB
KATHY B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Superb service!
Guys provide superb repair & customer service!

DC
Dan C.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Dan said they always help him out. They do good work.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.