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Burien Chevrolet

Average Score
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(29 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Burien Chevrolet, we know what our customers want, which is why we carry all of the latest models, with a variety of options, packages and colors. Burien Chevrolet is the largest GM Certified Used Vehicle Chevrolet Dealership in Western Washington*; and we are also the largest selling Chevrolet Volt Hybrid dealership in the entire At Burien Chevrolet, we know what our customers want, which is why we carry all of the latest models, with a variety of options, packages and colors. Burien Chevrolet is the largest GM Certified Used Vehicle Chevrolet Dealership in Western Washington*; and we are also the largest selling Chevrolet Volt Hybrid dealership in the entire Pacific Northwest, including Washington, Oregon, Idaho, Alaska and Montana! We welcome you to visit our dealership in Burien, and test drive the award winning Chevy Cruze, hot Spark & Sonic, popular Malibu, all-new Impala, Equinox, Camaro and Corvette. If a truck is what you need, we have many models of Silverado as well as the Colorado or the versatile Tahoe, Suburban and Traverse. We are a full-line Chevy Commercial dealership as well, when it comes time for your business to upgrade its fleet, work vehicles or Express Cargo Vans. #1 in Western Washington*; we're not far from where you are!
[*Source: General Motors Regional Office, 12/312012.]
...more

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(206) 243-5800

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:30 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
14400 1st Ave South Burien, WA 98168

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Burien Chevrolet, we know what our customers want, which is why we carry all of the latest models, with a variety of options, packages and colors. Burien Chevrolet is the largest GM Certified Used Vehicle Chevrolet Dealership in Western Washington*; and we are also the largest selling Chevrolet Volt Hybrid dealership in the entire At Burien Chevrolet, we know what our customers want, which is why we carry all of the latest models, with a variety of options, packages and colors. Burien Chevrolet is the largest GM Certified Used Vehicle Chevrolet Dealership in Western Washington*; and we are also the largest selling Chevrolet Volt Hybrid dealership in the entire Pacific Northwest, including Washington, Oregon, Idaho, Alaska and Montana! We welcome you to visit our dealership in Burien, and test drive the award winning Chevy Cruze, hot Spark & Sonic, popular Malibu, all-new Impala, Equinox, Camaro and Corvette. If a truck is what you need, we have many models of Silverado as well as the Colorado or the versatile Tahoe, Suburban and Traverse. We are a full-line Chevy Commercial dealership as well, when it comes time for your business to upgrade its fleet, work vehicles or Express Cargo Vans. #1 in Western Washington*; we're not far from where you are!
[*Source: General Motors Regional Office, 12/312012.]
...more

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(206) 243-5800

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:30 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
14400 1st Ave South Burien, WA 98168

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

At Burien Chevrolet, we know what our customers want, which is why we carry all of the latest models, with a variety of options, packages and colors. Burien Chevrolet is the largest GM Certified Used Vehicle Chevrolet Dealership in Western Washington*; and we are also the largest selling Chevrolet Volt Hybrid dealership in the entire At Burien Chevrolet, we know what our customers want, which is why we carry all of the latest models, with a variety of options, packages and colors. Burien Chevrolet is the largest GM Certified Used Vehicle Chevrolet Dealership in Western Washington*; and we are also the largest selling Chevrolet Volt Hybrid dealership in the entire Pacific Northwest, including Washington, Oregon, Idaho, Alaska and Montana! We welcome you to visit our dealership in Burien, and test drive the award winning Chevy Cruze, hot Spark & Sonic, popular Malibu, all-new Impala, Equinox, Camaro and Corvette. If a truck is what you need, we have many models of Silverado as well as the Colorado or the versatile Tahoe, Suburban and Traverse. We are a full-line Chevy Commercial dealership as well, when it comes time for your business to upgrade its fleet, work vehicles or Express Cargo Vans. #1 in Western Washington*; we're not far from where you are!
[*Source: General Motors Regional Office, 12/312012.]
...more

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(206) 243-5800

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:30 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
14400 1st Ave South Burien, WA 98168
All Departments' Reviews
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(29 Reviews)

PS
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Pete S.
Seattle, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2023
1
Category: Service
Poor Service Experience
Didn't let me know when I dropped off my car it would be 3 days before someone would look at it. Wasted my time making an appointment, since it's not used for scheduling staff to work on vehicles. This feature should be removed from the dealership's website.

Fixed the problem related to a battery install this dealership didn't get right a year ago. Told me there wasn't a problem, and billed me for it. Avoided going over the technician's notes. I reviewed the notes when I got home and realized what happened.

Overfilled the oil on the oil change....

Staff are friendly and personable.

Will find a new dealership for servicing my car.

DK
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Doug K.
Great Falls, MT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/18/2023
0
Category: Sales
Would not recommend!
Horrible dealership! Had a good experience with Corrine in sales, Then it went down hill from there. They sold me a truck with a cracked windshield which you could not see on the test drive. The crack was just above the wipers and all the way across the windshield. I found the crack when i got home and washed the truck. Contacted the dealership immediately and several times a week since the purchase, about 5 weeks ago. They have never returned a call. Do not recommend this dealer!

TH
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Terry H.
Everett, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2020
Garbage. Gave me my car back destroyed
What would you do? So I bring my new car into Burien Chevrolet to get a new battery put in. It's difficult because they have to take out the passenger fender to get to it. There is also a tough bolt to get to inside the door jam. I watched a YouTube video on how to do it and they say to be extremely careful talking that bolt out because you can chip up the door. So I decided to have the dealership do it instead of messing up my car. I supplied the new battery and had them swap it out for $95. What do you do when these guys roll it out like this??? What recourse do you have when they do this to your property? I have pictures of the car before I took it in that show zero damage before I brought it to them. There are numerous bolts missing (including the tough one in the door jam, they just left it out) and dinged up my door really bad. The last picture shows where the battery is located. That picture was taken 2 days before my "service ". It shows zero damage in that whole area.
Not Recommended

MM
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Marvin M.
Auburn, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/20/2020
No customer loyalty
My truck was broken into while in their yard and I had over $300.00 worth of items stolen. I asked their service manager if he could at least compensate me in services since I’ve been a loyal customer for over 12 years. He will not even answer my phone calls anymore.
From what I’ve read, this is not the first time these break ins have happened.
Not Recommended

JP
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Jose P.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/15/2020
2.5 hours fir a oil change
Service department sucks 2.5 hours for a oil change never coming back
Not Recommended

KC
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Kevin C.
Las Vegas, NV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2019
They stole my money!!
DO NOT BUY FROM BURIEN CHEVROLET! I purchased a car from them about 3-4 weeks ago. I put $1200 down, paid for insurance, registration, signed paper work, shook hands and then got the keys and drove off the lot. I’m having a baby, and my baby mother lives in Las Vegas. He’s due any time now so I decided to move back to Vegas for about 2-3 months to be there for the birth and everything. A couple days after the sale, I get a call from the dealership telling me I actually wasn’t approved and they basically just lied to me so I didn’t go out and buy another car from another dealership in the process of them actually approving me, they told me I need to return the car ASAP, which by this time I was already in Vegas. I told them I’m not driving it back 20 hours and this their mistake so they need to come get the car, so I provided the address. They told me unless I drive the car 20 hours back to Seattle to return it, that they were going to report the car stolen and I was going to go to jail. I texted my car dealer multiple times and called them trying to work something out so I didn’t have to drive for another 2 days, at one point he told me he was sending a return kit so I could return the car, so I waited a couple days and got nothing in the mail. At that point I texted him again and he just ignored me from that point on. The last thing I wanted was to go to jail over a lie that the dealership made about me “stealing” a car, so I drove the car back to them. It’s now been over a week since returning the car and they will not return or answer any of my calls, they stole my down payment and will not even respond so I can find out what I’m paying $1200 for. The MOST unprofessional company I’ve ever done business with. Who steals the only money someone has for a car right before they’re going to become a parent. Money hungry a holes that’s who. I Strongly recommend no one does business w these people. They do not give a s*** about you, they just want your money!
Not Recommended

WP
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WILLIAM P.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2019
verified customerVerified Customer
Category: Service
U guys take pride in every car that comes in.
U guys never upsell. Great communication with service. Email is awesome 4 reminder.
Recommended

Verified Customer
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2019
verified customerVerified Customer
Category: Service
Friendly and thorough
Very helpful and insightful employees.
Recommended

RF
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RODGER F.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2019
verified customerVerified Customer
Category: Service
Great Service, solid dealership, front and back
Great Techs, great Advisors. They get it right the first time. Good folks
Recommended

CP
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CINDY P.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2019
verified customerVerified Customer
Category: Service
Done nice and quick
Everything was done right and nice a quick. I was told it would be done by 1 pm, and it was done at 10 am.
Recommended

JA
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JUAN A.
Seattle, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2019
verified customerVerified Customer
Category: Service
Servise Department
I was in and out less than 1 hour for oil change.
Recommended

Verified Customer
Seattle, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2019
verified customerVerified Customer
Category: Service
4 stars
Chappell Smith was our service advisor, she did all that she said she would and
more. When she was busy when we came to pick-up our car another advisor stepped
in and helped, very good customer service.
Recommended

TJ
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TINA J.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
verified customerVerified Customer
Category: Service
Good Customer Service
My appointment was @ 7:30 am. The service attendant was helpful, prompt and caring. The attendant told me it would take approximately an hour and only took 45 minutes. Appreciate the care and how courteous this man was! Thank you! Sorry I wish I remember your name. You delivered excellent service!
Recommended

TG
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THOMAS G.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
verified customerVerified Customer
Category: Service
Great service
Efficient and friendly service. They provided a comprehensive and intuitive checklist.
Recommended

VM
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VALERIE M.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2019
verified customerVerified Customer
Category: Service
2018 Equinox
I absolutely love Burien Chevrolet. Service was excellent.
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